Helpwise MCP Server for Mastra AIGive Mastra AI instant access to 7 tools to Create Contact, Get Conversation Details, List Contacts, and more
Mastra AI is a TypeScript-native agent framework built for modern web stacks. Connect Helpwise through Vinkius and Mastra agents discover all tools automatically. type-safe, streaming-ready, and deployable anywhere Node.js runs.
Ask AI about this App Connector for Mastra AI
The Helpwise app connector for Mastra AI is a standout in the Communication Messaging category — giving your AI agent 7 tools to work with, ready to go from day one.
Vinkius delivers Streamable HTTP and SSE to any MCP client
import { Agent } from "@mastra/core/agent";
import { createMCPClient } from "@mastra/mcp";
import { openai } from "@ai-sdk/openai";
async function main() {
// Your Vinkius token. get it at cloud.vinkius.com
const mcpClient = await createMCPClient({
servers: {
"helpwise": {
url: "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp",
},
},
});
const tools = await mcpClient.getTools();
const agent = new Agent({
name: "Helpwise Agent",
instructions:
"You help users interact with Helpwise " +
"using 7 tools.",
model: openai("gpt-4o"),
tools,
});
const result = await agent.generate(
"What can I do with Helpwise?"
);
console.log(result.text);
}
main();
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
About Helpwise MCP Server
Connect your Helpwise account to any AI agent and manage your shared inboxes through natural conversation.
Mastra's agent abstraction provides a clean separation between LLM logic and Helpwise tool infrastructure. Connect 7 tools through Vinkius and use Mastra's built-in workflow engine to chain tool calls with conditional logic, retries, and parallel execution. deployable to any Node.js host in one command.
What you can do
- Mailbox Management — List all shared mailboxes (email, SMS, WhatsApp, social) with status and configuration
- Conversation Tracking — Browse conversations in any mailbox and inspect individual threads with full message history
- Contact Management — List all contacts and create new customer profiles with email and name
- Email Sending — Send outgoing emails or replies through any connected mailbox
- Team Overview — List all agents and team members linked to your account
The Helpwise MCP Server exposes 7 tools through the Vinkius. Connect it to Mastra AI in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.
All 7 Helpwise tools available for Mastra AI
When Mastra AI connects to Helpwise through Vinkius, your AI agent gets direct access to every tool listed below — spanning shared-inbox, email-management, sms-support, and more. Every call is secured with network, filesystem, subprocess, and code evaluation entitlements inside a sandboxed runtime. Beyond a simple connection, you get a full AI Gateway with real-time visibility into agent activity, enterprise governance, and optimized token usage.
Create a new contact
Get details for a specific conversation
List Helpwise contacts
List conversations in a mailbox
List Helpwise shared inboxes
List team users
Send an outgoing email
Connect Helpwise to Mastra AI via MCP
Follow these steps to wire Helpwise into Mastra AI. The entire setup takes under two minutes — your credentials stay safe behind the Vinkius.
Install dependencies
npm install @mastra/core @mastra/mcp @ai-sdk/openaiReplace the token
[YOUR_TOKEN_HERE] with your Vinkius tokenRun the agent
agent.ts and run with npx tsx agent.tsExplore tools
Why Use Mastra AI with the Helpwise MCP Server
Mastra AI provides unique advantages when paired with Helpwise through the Model Context Protocol.
Mastra's agent abstraction provides a clean separation between LLM logic and tool infrastructure. add Helpwise without touching business code
Built-in workflow engine chains MCP tool calls with conditional logic, retries, and parallel execution for complex automation
TypeScript-native: full type inference for every Helpwise tool response with IDE autocomplete and compile-time checks
One-command deployment to any Node.js host. Vercel, Railway, Fly.io, or your own infrastructure
Helpwise + Mastra AI Use Cases
Practical scenarios where Mastra AI combined with the Helpwise MCP Server delivers measurable value.
Automated workflows: build multi-step agents that query Helpwise, process results, and trigger downstream actions in a typed pipeline
SaaS integrations: embed Helpwise as a first-class tool in your product's AI features with Mastra's clean agent API
Background jobs: schedule Mastra agents to query Helpwise on a cron and store results in your database automatically
Multi-agent systems: create specialist agents that collaborate using Helpwise tools alongside other MCP servers
Example Prompts for Helpwise in Mastra AI
Ready-to-use prompts you can give your Mastra AI agent to start working with Helpwise immediately.
"Show all shared mailboxes and the latest conversations in the support inbox."
"Create a new contact for 'Maria Silva' and send her a welcome email from the support mailbox."
"List all team members and show the full thread for the billing conversation."
Troubleshooting Helpwise MCP Server with Mastra AI
Common issues when connecting Helpwise to Mastra AI through the Vinkius, and how to resolve them.
createMCPClient not exported
npm install @mastra/mcpHelpwise + Mastra AI FAQ
Common questions about integrating Helpwise MCP Server with Mastra AI.
How does Mastra AI connect to MCP servers?
MCPClient with the server URL and pass it to your agent. Mastra discovers all tools and makes them available with full TypeScript types.