Infobip (Omnichannel Communications) MCP Server
Send SMS, WhatsApp, and Email via Infobip — manage omnichannel messages and customer profiles in People CDP.
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What is the Infobip MCP Server?
The Infobip MCP Server gives AI agents like Claude, ChatGPT, and Cursor direct access to Infobip via 10 tools. Send SMS, WhatsApp, and Email via Infobip — manage omnichannel messages and customer profiles in People CDP. Powered by the Vinkius - no API keys, no infrastructure, connect in under 2 minutes.
Built-in capabilities (10)
Tools for your AI Agents to operate Infobip
Ask your AI agent "Send an SMS to +123456789: 'Your verification code is 5544'" and get the answer without opening a single dashboard. With 10 tools connected to real Infobip data, your agents reason over live information, cross-reference it with other MCP servers, and deliver insights you would spend hours assembling manually.
Works with Claude, ChatGPT, Cursor, and any MCP-compatible client. Powered by the Vinkius - your credentials never touch the AI model, every request is auditable. Connect in under two minutes.
Why teams choose Vinkius
One subscription gives you access to thousands of MCP servers - and you can deploy your own to the Vinkius Edge. Your AI agents only access the data you authorize, with DLP that blocks sensitive information from ever reaching the model, kill switch for instant shutdown, and up to 60% token savings. Enterprise-grade infrastructure and security, zero maintenance.
Build your own MCP Server with our secure development framework →Vinkius works with every AI agent you already use
…and any MCP-compatible client
Infobip (Omnichannel Communications) MCP Server capabilities
10 toolsIrreversibly vaporize explicit CDP profiles securing GDPR deletes natively
Perform structural extraction of properties spanning the Infobip Email API
164 parameters executing international drops securely. Provision a highly-available JSON Payload routing natively into Infobip SMS
Identify bounded routing spaces converting JSON texts towards Meta Whatsapp APIs
Inspect deep internal metrics tracking global SMS handoffs
Retrieve the exact structural matching verifying InfoBip Person arrays
Enumerate explicitly attached structured profiles identifying entire Audiences
Retrieve explicit Cloud logging tracing sent SMS bounds over past days
Mutate global Web CRM parameters modifying explicit People identifiers
164 bindings tracking real UUID attributes natively establishing marketing profiles inherently. Bootstrap an entirely empty structural Contact vector inside People CDP
What the Infobip (Omnichannel Communications) MCP Server unlocks
Connect your Infobip account to any AI agent and take full control of your global communications and customer engagement through natural conversation.
What you can do
- Omnichannel Messaging — Send high-priority SMS, WhatsApp Business messages, and HTML emails directly from your agent to international destinations securely
- Delivery Intelligence — Track real-time delivery reports and inspect deep proxy logs to ensure your messages reach terminal carriers accurately
- Customer CDP — Manage audience profiles in Infobip People, including creating, updating, and retrieving detailed nested traits for personalized engagement
- Compliance & GDPR — Execute irreversible data erasure requests for specific CDP profiles to maintain privacy regulations and clean communication queues
- Activity Audit — Enumerate recently sent messages and retrieve cost reports to monitor your communication spending and channel performance
- WhatsApp Business — Dispatch verified WhatsApp messages using session parameters and omnichannel arrays for professional customer support
How it works
1. Subscribe to this server
2. Enter your Infobip Base URL and API Key
3. Start communicating globally from Claude, Cursor, or any MCP-compatible client
Who is this for?
- Support Leads — dispatch rapid customer updates via WhatsApp or SMS through natural conversation during incidents
- Marketing Operations — manage audience profiles and monitor delivery rates across multiple communication channels
- Developers — test omnichannel messaging and audit API logs without writing manual scripts or using Postman
Frequently asked questions about the Infobip (Omnichannel Communications) MCP Server
Can I send a WhatsApp message using my agent?
Yes. Use the dispatch_whatsapp_message tool. You'll need to provide your verified WhatsApp Business number and the target recipient's phone number. Your agent will handle the omnichannel routing to deliver the text instantly.
How do I check if an SMS was actually delivered?
The get_delivery_reports tool allows your agent to pull raw status updates from Infobip. You can see if terminal carriers processed the text accurately and identify if any packets bounced or failed.
Can I manage customer profiles in People CDP through a conversation?
Absolutely. Use tools like upsert_crm_person and list_crm_people to manage your audience database. Your agent can create new marketing profiles or update existing ones with structured traits directly from your chat.
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Connect Infobip (Omnichannel Communications) with your favorite client
Step-by-step setup guides for every MCP-compatible client and framework:
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Give your AI agents the power of Infobip MCP Server
Production-grade Infobip (Omnichannel Communications) MCP Server. Verified, monitored, and maintained by Vinkius. Ready for your AI agents — connect and start using immediately.