How to Use the Infobip (Omnichannel Communications) MCP in Mastra AI

Q: Can I use human-in-the-loop approvals before an Infobip (Omnichannel Communications) API call in Mastra AI?

Yes, you can set requireToolApproval on the agent for tools like dispatchhtmlemail. This stops the agent from sending emails until your team manually clicks approve.

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Connect Infobip (Omnichannel Communications) MCP to Mastra AI

Create your Vinkius account to connect Infobip (Omnichannel Communications) to Mastra AI and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup Infobip (Omnichannel Communications) with Mastra AI

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Build Resilient Omnichannel Workflows in Mastra AI

This server integrates `dispatch_whatsapp_message` and `dispatch_sms_message` into your workflow engine to automate retries without manual code. If a WhatsApp delivery fails, the engine catches the error, waits, and falls back to SMS. You define the logical branches, and the agent executes the sequence using real-time MCP tools.

Automated CDP Database Synchronization

This server connects your workflows to `upsert_crm_person` and `list_crm_people` to reconcile internal records with Infobip's People CDP. When a customer updates their information, the workflow triggers `update_person_name` in the background. The engine handles the API handshake, ensuring your profiles stay aligned across databases.

Human-in-the-Loop Message Approvals

This server enables `dispatch_html_email` execution inside a workflow that halts for manual administrator sign-offs. The agent generates the email HTML, generates a preview, and waits. Once approved, the workflow resumes and invokes the MCP dispatch tool to deliver the message to your target audience.

Setup guide

Set up Infobip (Omnichannel Communications) MCP in Mastra AI

Prerequisites

Node.js 18+ and a TypeScript project
@mastra/mcp + @mastra/core packages
Active Vinkius subscription with a valid endpoint token

1

Install dependencies
Run npm install @mastra/mcp @mastra/core plus your preferred model provider (e.g. @ai-sdk/openai).
2

Configure the MCPClient
Create an MCPClient with your Vinkius endpoint as a URL object. Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com.
3

Discover and inject tools
Call mcpClient.listTools() and spread the result into your agent's tools object. All Infobip (Omnichannel Communications) tools become native Mastra tools.
4

Run with any model
Swap openai("gpt-4o") for any AI SDK-compatible provider. Call agent.generate() and the agent routes tool calls through MCP automatically.

agent.ts

import { MCPClient } from "@mastra/mcp";
import { Agent } from "@mastra/core/agent";
import { openai } from "@ai-sdk/openai";

const mcpClient = new MCPClient({
  id: "infobip-omnichannel-communications-mcp-client",
  servers: {
    "infobip-omnichannel-communications-mcp": {
      url: new URL(
        "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
      ),
    },
  },
});

const agent = new Agent({
  name: "Infobip (Omnichannel Communications) Agent",
  model: openai("gpt-4o"),
  instructions: "You have access to Infobip (Omnichannel Communications) tools.",
  tools: {
    ...(await mcpClient.listTools()),
  },
});

const result = await agent.generate(
  "List recent Infobip (Omnichannel Communications) transactions"
);
console.log(result.text);

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Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Infobip. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Common questions about Infobip (Omnichannel Communications) MCP in Mastra AI

You define a step in your workflow that checks the user's preferred contact method from `get_person_details`. Based on that value, you branch to either `dispatch_whatsapp_message` or `dispatch_sms_message`.

Yes, you can set `requireToolApproval` on the agent for tools like `dispatch_html_email`. This stops the agent from sending emails until your team manually clicks approve.

The framework's built-in queue system handles rate limits gracefully. When querying `list_sms_logs` via the MCP server, any rate-limit responses trigger automatic exponential backoffs.

No. The client automatically detects the SSE transport provided by the MCP gateway, allowing you to load the tools with a single URL.

All CRM profiles and message bodies flow directly through encrypted TLS tunnels to Infobip. The server runs in an isolated sandbox and never writes this data to persistent disks.

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