Medallia MCP Server for AutoGen 10 tools — connect in under 2 minutes
Microsoft AutoGen enables multi-agent conversations where agents negotiate, delegate, and execute tasks collaboratively. Add Medallia as an MCP tool provider through Vinkius and every agent in the group can access live data and take action.
ASK AI ABOUT THIS MCP SERVER
Vinkius supports streamable HTTP and SSE.
import asyncio
from autogen_agentchat.agents import AssistantAgent
from autogen_ext.tools.mcp import McpWorkbench
async def main():
# Your Vinkius token. get it at cloud.vinkius.com
async with McpWorkbench(
server_params={"url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"},
transport="streamable_http",
) as workbench:
tools = await workbench.list_tools()
agent = AssistantAgent(
name="medallia_agent",
tools=tools,
system_message=(
"You help users with Medallia. "
"10 tools available."
),
)
print(f"Agent ready with {len(tools)} tools")
asyncio.run(main())
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
About Medallia MCP Server
Connect your Medallia experience management instance to any AI agent and take full control of your customer feedback and CX programs through natural conversation.
AutoGen enables multi-agent conversations where agents negotiate, delegate, and collaboratively use Medallia tools. Connect 10 tools through Vinkius and assign role-based access. a data analyst queries while a reviewer validates, with optional human-in-the-loop approval for sensitive operations.
What you can do
- Survey Management — List all customer surveys and fetch detailed configuration metadata
- Feedback Monitoring — Retrieve and search survey responses to understand customer sentiment in real-time
- Program Oversight — List and inspect experience management programs and their statuses
- Alert Management — Monitor and retrieve details for alerts triggered by specific customer feedback
- User Inventory — List authorized users and manage access within your Medallia instance
The Medallia MCP Server exposes 10 tools through the Vinkius. Connect it to AutoGen in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.
How to Connect Medallia to AutoGen via MCP
Follow these steps to integrate the Medallia MCP Server with AutoGen.
Install AutoGen
Run pip install "autogen-ext[mcp]"
Replace the token
Replace [YOUR_TOKEN_HERE] with your Vinkius token
Integrate into workflow
Use the agent in your AutoGen multi-agent orchestration
Explore tools
The workbench discovers 10 tools from Medallia automatically
Why Use AutoGen with the Medallia MCP Server
AutoGen provides unique advantages when paired with Medallia through the Model Context Protocol.
Multi-agent conversations: multiple AutoGen agents discuss, delegate, and collaboratively use Medallia tools to solve complex tasks
Role-based architecture lets you assign Medallia tool access to specific agents. a data analyst queries while a reviewer validates
Human-in-the-loop support: agents can pause for human approval before executing sensitive Medallia tool calls
Code execution sandbox: AutoGen agents can write and run code that processes Medallia tool responses in an isolated environment
Medallia + AutoGen Use Cases
Practical scenarios where AutoGen combined with the Medallia MCP Server delivers measurable value.
Collaborative analysis: one agent queries Medallia while another validates results and a third generates the final report
Automated review pipelines: a researcher agent fetches data from Medallia, a critic agent evaluates quality, and a writer produces the output
Interactive planning: agents negotiate task allocation using Medallia data to make informed decisions about resource distribution
Code generation with live data: an AutoGen coder agent writes scripts that process Medallia responses in a sandboxed execution environment
Medallia MCP Tools for AutoGen (10)
These 10 tools become available when you connect Medallia to AutoGen via MCP:
get_alert
Get details for a specific alert
get_program_details
Get details for a specific program
get_response
Get details for a specific response
get_survey
Get details for a specific survey
list_alerts
List feedback alerts
list_programs
List experience management programs
list_responses
List survey responses
list_surveys
List all customer surveys
list_users
List Medallia users
search_responses
Search survey responses by term
Example Prompts for Medallia in AutoGen
Ready-to-use prompts you can give your AutoGen agent to start working with Medallia immediately.
"List all active surveys in Medallia."
"Search responses for the term 'disappointed'."
"Show recent alerts from high-priority programs."
Troubleshooting Medallia MCP Server with AutoGen
Common issues when connecting Medallia to AutoGen through the Vinkius, and how to resolve them.
McpWorkbench not found
pip install "autogen-ext[mcp]"Medallia + AutoGen FAQ
Common questions about integrating Medallia MCP Server with AutoGen.
How does AutoGen connect to MCP servers?
Can different agents have different MCP tool access?
Does AutoGen support human approval for tool calls?
Connect Medallia with your favorite client
Step-by-step setup guides for every MCP-compatible client and framework:
Anthropic's native desktop app for Claude with built-in MCP support.
AI-first code editor with integrated LLM-powered coding assistance.
GitHub Copilot in VS Code with Agent mode and MCP support.
Purpose-built IDE for agentic AI coding workflows.
Autonomous AI coding agent that runs inside VS Code.
Anthropic's agentic CLI for terminal-first development.
Python SDK for building production-grade OpenAI agent workflows.
Google's framework for building production AI agents.
Type-safe agent development for Python with first-class MCP support.
TypeScript toolkit for building AI-powered web applications.
TypeScript-native agent framework for modern web stacks.
Python framework for orchestrating collaborative AI agent crews.
Leading Python framework for composable LLM applications.
Data-aware AI agent framework for structured and unstructured sources.
Microsoft's framework for multi-agent collaborative conversations.
Connect Medallia to AutoGen
Get your token, paste the configuration, and start using 10 tools in under 2 minutes. No API key management needed.