How do I get my Medallia API credentials?

You need to contact your Medallia administrator to enable the REST API and create an OAuth 2.0 application to receive your Client ID and Secret.

What survey data can I access?

You can access survey configurations, individual responses, scores (like NPS), feedback comments, and metadata associated with each response.

Is my customer data secure?

Absolutely. Your credentials are encrypted at rest and injected securely at runtime.

Medallia MCP Server for Cursor 10 tools — connect in under 2 minutes

Name: Medallia
Availability: InStock
Author: Vinkius

docs.cursor.com/context/model-context-protocol

Built by Vinkius GDPR 10 Tools IDE

Cursor is an AI-first code editor built on VS Code that integrates LLM-powered coding assistance directly into the development workflow. Its Agent mode enables autonomous multi-step coding tasks, and MCP support lets agents access external data sources and APIs during code generation.

Get MCP Server for AI Agents

ASK AI ABOUT THIS MCP SERVER

Open in ChatGPT Open in Claude Open in Perplexity

Vinkius supports streamable HTTP and SSE.

RecommendedModern Approach — Zero Configuration

Vinkius Desktop App

The modern way to manage MCP Servers — no config files, no terminal commands. Install Medallia and 2,500+ MCP Servers from a single visual interface.

Download Free Open SourceNo signup required

Classic Setup·json

{
  "mcpServers": {
    "medallia": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Fully ManagedVinkius Servers

60%Token savings

High SecurityEnterprise-grade

IAMAccess control

EU AI ActCompliant

DLPData protection

V8 IsolateSandboxed

Ed25519Audit chain

<40msKill switch

Stream every event to Splunk, Datadog, or your own webhook in real-time

* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure

About Medallia MCP Server

Connect your Medallia experience management instance to any AI agent and take full control of your customer feedback and CX programs through natural conversation.

Cursor's Agent mode turns Medallia into an in-editor superpower. Ask Cursor to generate code using live data from Medallia and it fetches, processes, and writes. all in a single agentic loop. 10 tools appear alongside file editing and terminal access, creating a unified development environment grounded in real-time information.

What you can do

Survey Management — List all customer surveys and fetch detailed configuration metadata
Feedback Monitoring — Retrieve and search survey responses to understand customer sentiment in real-time
Program Oversight — List and inspect experience management programs and their statuses
Alert Management — Monitor and retrieve details for alerts triggered by specific customer feedback
User Inventory — List authorized users and manage access within your Medallia instance

The Medallia MCP Server exposes 10 tools through the Vinkius. Connect it to Cursor in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.

How to Connect Medallia to Cursor via MCP

Follow these steps to integrate the Medallia MCP Server with Cursor.

Open MCP Settings

Press Cmd+Shift+P (macOS) or Ctrl+Shift+P (Windows/Linux) → search "MCP Settings"

Add the server config

Paste the JSON configuration above into the mcp.json file that opens

Save the file

Cursor will automatically detect the new MCP server

Start using Medallia

Open Agent mode in chat and ask: "Using Medallia, help me...". 10 tools available

Why Use Cursor with the Medallia MCP Server

Cursor AI Code Editor provides unique advantages when paired with Medallia through the Model Context Protocol.

Agent mode turns Cursor into an autonomous coding assistant that can read files, run commands, and call MCP tools without switching context

Cursor's Composer feature can generate entire files using real-time data fetched through MCP. no copy-pasting from external dashboards

MCP tools appear alongside built-in tools like file reading and terminal access, creating a unified agentic environment

VS Code extension compatibility means your existing workflow, keybindings, and extensions all work alongside MCP tools

Medallia + Cursor Use Cases

Practical scenarios where Cursor combined with the Medallia MCP Server delivers measurable value.

Code generation with live data: ask Cursor to generate a security report module using live DNS and subdomain data fetched through MCP

Automated documentation: have Cursor query your API's tool schemas and generate TypeScript interfaces or OpenAPI specs automatically

Infrastructure-as-code: Cursor can fetch domain configurations and generate corresponding Terraform or CloudFormation templates

Test scaffolding: ask Cursor to pull real API responses via MCP and generate unit test fixtures from actual data

Medallia MCP Tools for Cursor (10)

These 10 tools become available when you connect Medallia to Cursor via MCP:

get_alert

Get details for a specific alert

get_program_details

Get details for a specific program

get_response

Get details for a specific response

get_survey

Get details for a specific survey

list_alerts

List feedback alerts

list_programs

List experience management programs

list_responses

List survey responses

list_surveys

List all customer surveys

list_users

List Medallia users

search_responses

Search survey responses by term

Example Prompts for Medallia in Cursor

Ready-to-use prompts you can give your Cursor agent to start working with Medallia immediately.

"List all active surveys in Medallia."

"Search responses for the term 'disappointed'."

"Show recent alerts from high-priority programs."

Troubleshooting Medallia MCP Server with Cursor

Common issues when connecting Medallia to Cursor through the Vinkius, and how to resolve them.

Tools not appearing in Cursor

Ensure you are in Agent mode (not Ask mode). MCP tools only work in Agent mode.

Server shows as disconnected

Check Settings → Features → MCP and verify the server status. Try clicking the refresh button.

Medallia + Cursor FAQ

Common questions about integrating Medallia MCP Server with Cursor.

What is Agent mode and why does it matter for MCP?

Agent mode is Cursor's autonomous execution mode where the AI can perform multi-step tasks: reading files, editing code, running terminal commands, and calling MCP tools. Without Agent mode, Cursor operates in a simpler ask-and-answer mode that doesn't support tool calling. Always ensure you're in Agent mode when working with MCP servers.

Where does Cursor store MCP configuration?

Cursor looks for MCP server configurations in a mcp.json file. You can configure servers at the project level (.cursor/mcp.json in your project root) or globally (~/.cursor/mcp.json). Project-level configs take precedence.

Can Cursor use MCP tools in inline edits?

No. MCP tools are only available in Agent mode through the chat panel. Inline completions and Tab suggestions do not trigger MCP tool calls. This is by design. tool calls require user visibility and approval.

How do I verify MCP tools are loaded?

Open Settings → Features → MCP and look for your server name. A green indicator means the server is connected. You can also check Agent mode's available tools by clicking the tools dropdown in the chat panel.