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Medallia MCP Server

Name: Medallia
Availability: InStock
Author: Vinkius

medallia.com

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Customer experience management via Medallia — track surveys, responses, and experience programs.

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What is the Medallia MCP Server?

The Medallia MCP Server gives AI agents like Claude, ChatGPT, and Cursor direct access to Medallia via 10 tools. Customer experience management via Medallia — track surveys, responses, and experience programs. Powered by the Vinkius - no API keys, no infrastructure, connect in under 2 minutes.

Built-in capabilities (10)

get_alertget_program_detailsget_responseget_surveylist_alertslist_programslist_responseslist_surveyslist_userssearch_responses

Tools for your AI Agents to operate Medallia

Ask your AI agent "List all active surveys in Medallia." and get the answer without opening a single dashboard. With 10 tools connected to real Medallia data, your agents reason over live information, cross-reference it with other MCP servers, and deliver insights you would spend hours assembling manually.

Works with Claude, ChatGPT, Cursor, and any MCP-compatible client. Powered by the Vinkius - your credentials never touch the AI model, every request is auditable. Connect in under two minutes.

Why teams choose Vinkius

One subscription gives you access to thousands of MCP servers - and you can deploy your own to the Vinkius Edge. Your AI agents only access the data you authorize, with DLP that blocks sensitive information from ever reaching the model, kill switch for instant shutdown, and up to 60% token savings. Enterprise-grade infrastructure and security, zero maintenance.

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Medallia MCP Server capabilities

10 tools

get_alert

Get details for a specific alert

get_program_details

Get details for a specific program

get_response

Get details for a specific response

get_survey

Get details for a specific survey

list_alerts

List feedback alerts

list_programs

List experience management programs

list_responses

List survey responses

list_surveys

List all customer surveys

list_users

List Medallia users

search_responses

Search survey responses by term

What the Medallia MCP Server unlocks

Connect your Medallia experience management instance to any AI agent and take full control of your customer feedback and CX programs through natural conversation.

What you can do

Survey Management — List all customer surveys and fetch detailed configuration metadata
Feedback Monitoring — Retrieve and search survey responses to understand customer sentiment in real-time
Program Oversight — List and inspect experience management programs and their statuses
Alert Management — Monitor and retrieve details for alerts triggered by specific customer feedback
User Inventory — List authorized users and manage access within your Medallia instance

How it works

1. Subscribe to this server
2. Enter your Medallia Base URL, Client ID, and Client Secret
3. Start managing your CX intelligence from Claude, Cursor, or any MCP-compatible client