Medallia MCP Server for Mastra AI 10 tools — connect in under 2 minutes
Mastra AI is a TypeScript-native agent framework built for modern web stacks. Connect Medallia through Vinkius and Mastra agents discover all tools automatically. type-safe, streaming-ready, and deployable anywhere Node.js runs.
ASK AI ABOUT THIS MCP SERVER
Vinkius supports streamable HTTP and SSE.
import { Agent } from "@mastra/core/agent";
import { createMCPClient } from "@mastra/mcp";
import { openai } from "@ai-sdk/openai";
async function main() {
// Your Vinkius token. get it at cloud.vinkius.com
const mcpClient = await createMCPClient({
servers: {
"medallia": {
url: "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp",
},
},
});
const tools = await mcpClient.getTools();
const agent = new Agent({
name: "Medallia Agent",
instructions:
"You help users interact with Medallia " +
"using 10 tools.",
model: openai("gpt-4o"),
tools,
});
const result = await agent.generate(
"What can I do with Medallia?"
);
console.log(result.text);
}
main();
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
About Medallia MCP Server
Connect your Medallia experience management instance to any AI agent and take full control of your customer feedback and CX programs through natural conversation.
Mastra's agent abstraction provides a clean separation between LLM logic and Medallia tool infrastructure. Connect 10 tools through Vinkius and use Mastra's built-in workflow engine to chain tool calls with conditional logic, retries, and parallel execution. deployable to any Node.js host in one command.
What you can do
- Survey Management — List all customer surveys and fetch detailed configuration metadata
- Feedback Monitoring — Retrieve and search survey responses to understand customer sentiment in real-time
- Program Oversight — List and inspect experience management programs and their statuses
- Alert Management — Monitor and retrieve details for alerts triggered by specific customer feedback
- User Inventory — List authorized users and manage access within your Medallia instance
The Medallia MCP Server exposes 10 tools through the Vinkius. Connect it to Mastra AI in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.
How to Connect Medallia to Mastra AI via MCP
Follow these steps to integrate the Medallia MCP Server with Mastra AI.
Install dependencies
Run npm install @mastra/core @mastra/mcp @ai-sdk/openai
Replace the token
Replace [YOUR_TOKEN_HERE] with your Vinkius token
Run the agent
Save to agent.ts and run with npx tsx agent.ts
Explore tools
Mastra discovers 10 tools from Medallia via MCP
Why Use Mastra AI with the Medallia MCP Server
Mastra AI provides unique advantages when paired with Medallia through the Model Context Protocol.
Mastra's agent abstraction provides a clean separation between LLM logic and tool infrastructure. add Medallia without touching business code
Built-in workflow engine chains MCP tool calls with conditional logic, retries, and parallel execution for complex automation
TypeScript-native: full type inference for every Medallia tool response with IDE autocomplete and compile-time checks
One-command deployment to any Node.js host. Vercel, Railway, Fly.io, or your own infrastructure
Medallia + Mastra AI Use Cases
Practical scenarios where Mastra AI combined with the Medallia MCP Server delivers measurable value.
Automated workflows: build multi-step agents that query Medallia, process results, and trigger downstream actions in a typed pipeline
SaaS integrations: embed Medallia as a first-class tool in your product's AI features with Mastra's clean agent API
Background jobs: schedule Mastra agents to query Medallia on a cron and store results in your database automatically
Multi-agent systems: create specialist agents that collaborate using Medallia tools alongside other MCP servers
Medallia MCP Tools for Mastra AI (10)
These 10 tools become available when you connect Medallia to Mastra AI via MCP:
get_alert
Get details for a specific alert
get_program_details
Get details for a specific program
get_response
Get details for a specific response
get_survey
Get details for a specific survey
list_alerts
List feedback alerts
list_programs
List experience management programs
list_responses
List survey responses
list_surveys
List all customer surveys
list_users
List Medallia users
search_responses
Search survey responses by term
Example Prompts for Medallia in Mastra AI
Ready-to-use prompts you can give your Mastra AI agent to start working with Medallia immediately.
"List all active surveys in Medallia."
"Search responses for the term 'disappointed'."
"Show recent alerts from high-priority programs."
Troubleshooting Medallia MCP Server with Mastra AI
Common issues when connecting Medallia to Mastra AI through the Vinkius, and how to resolve them.
createMCPClient not exported
npm install @mastra/mcpMedallia + Mastra AI FAQ
Common questions about integrating Medallia MCP Server with Mastra AI.
How does Mastra AI connect to MCP servers?
MCPClient with the server URL and pass it to your agent. Mastra discovers all tools and makes them available with full TypeScript types.Can Mastra agents use tools from multiple servers?
Does Mastra support workflow orchestration?
Connect Medallia with your favorite client
Step-by-step setup guides for every MCP-compatible client and framework:
Anthropic's native desktop app for Claude with built-in MCP support.
AI-first code editor with integrated LLM-powered coding assistance.
GitHub Copilot in VS Code with Agent mode and MCP support.
Purpose-built IDE for agentic AI coding workflows.
Autonomous AI coding agent that runs inside VS Code.
Anthropic's agentic CLI for terminal-first development.
Python SDK for building production-grade OpenAI agent workflows.
Google's framework for building production AI agents.
Type-safe agent development for Python with first-class MCP support.
TypeScript toolkit for building AI-powered web applications.
TypeScript-native agent framework for modern web stacks.
Python framework for orchestrating collaborative AI agent crews.
Leading Python framework for composable LLM applications.
Data-aware AI agent framework for structured and unstructured sources.
Microsoft's framework for multi-agent collaborative conversations.
Connect Medallia to Mastra AI
Get your token, paste the configuration, and start using 10 tools in under 2 minutes. No API key management needed.