How do I get my Medallia API credentials?

You need to contact your Medallia administrator to enable the REST API and create an OAuth 2.0 application to receive your Client ID and Secret.

What survey data can I access?

You can access survey configurations, individual responses, scores (like NPS), feedback comments, and metadata associated with each response.

Is my customer data secure?

Absolutely. Your credentials are encrypted at rest and injected securely at runtime.

Medallia MCP Server for Google ADK 10 tools — connect in under 2 minutes

Name: Medallia
Availability: InStock
Author: Vinkius

google.github.io/adk-docs/tools/mcp-tools

Built by Vinkius GDPR 10 Tools SDK

Google Agent Development Kit (ADK) is Google's framework for building production AI agents. Add Medallia as an MCP tool provider through Vinkius and your ADK agents can call every tool with full schema introspection.

Get MCP Server for AI Agents

ASK AI ABOUT THIS MCP SERVER

Open in ChatGPT Open in Claude Open in Perplexity

Vinkius supports streamable HTTP and SSE.

python

from google.adk.agents import Agent
from google.adk.tools.mcp_tool import McpToolset
from google.adk.tools.mcp_tool.mcp_session_manager import (
    StreamableHTTPConnectionParams,
)

# Your Vinkius token. get it at cloud.vinkius.com
mcp_tools = McpToolset(
    connection_params=StreamableHTTPConnectionParams(
        url="https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp",
    )
)

agent = Agent(
    model="gemini-2.5-pro",
    name="medallia_agent",
    instruction=(
        "You help users interact with Medallia "
        "using 10 available tools."
    ),
    tools=[mcp_tools],
)

Fully ManagedVinkius Servers

60%Token savings

High SecurityEnterprise-grade

IAMAccess control

EU AI ActCompliant

DLPData protection

V8 IsolateSandboxed

Ed25519Audit chain

<40msKill switch

Stream every event to Splunk, Datadog, or your own webhook in real-time

* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure

About Medallia MCP Server

Connect your Medallia experience management instance to any AI agent and take full control of your customer feedback and CX programs through natural conversation.

Google ADK natively supports Medallia as an MCP tool provider. declare Vinkius Edge URL and the framework handles discovery, validation, and execution automatically. Combine 10 tools with Gemini's long-context reasoning for complex multi-tool workflows, with production-ready session management and evaluation built in.

What you can do

Survey Management — List all customer surveys and fetch detailed configuration metadata
Feedback Monitoring — Retrieve and search survey responses to understand customer sentiment in real-time
Program Oversight — List and inspect experience management programs and their statuses
Alert Management — Monitor and retrieve details for alerts triggered by specific customer feedback
User Inventory — List authorized users and manage access within your Medallia instance

The Medallia MCP Server exposes 10 tools through the Vinkius. Connect it to Google ADK in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.

How to Connect Medallia to Google ADK via MCP

Follow these steps to integrate the Medallia MCP Server with Google ADK.

Install Google ADK

Run pip install google-adk

Replace the token

Replace [YOUR_TOKEN_HERE] with your Vinkius token

Create the agent

Save the code above and integrate into your ADK workflow

Explore tools

The agent will discover 10 tools from Medallia via MCP

Why Use Google ADK with the Medallia MCP Server

Google ADK provides unique advantages when paired with Medallia through the Model Context Protocol.

Google ADK natively supports MCP tool servers. declare a tool provider and the framework handles discovery, validation, and execution

Built on Gemini models, ADK provides long-context reasoning ideal for complex multi-tool workflows with Medallia

Production-ready features like session management, evaluation, and deployment come built-in. not bolted on

Seamless integration with Google Cloud services means you can combine Medallia tools with BigQuery, Vertex AI, and Cloud Functions

Medallia + Google ADK Use Cases

Practical scenarios where Google ADK combined with the Medallia MCP Server delivers measurable value.

Enterprise data agents: ADK agents query Medallia and cross-reference results with internal databases for comprehensive analysis

Multi-modal workflows: combine Medallia tool responses with Gemini's vision and language capabilities in a single agent

Automated compliance checks: schedule ADK agents to query Medallia regularly and flag policy violations or configuration drift

Internal tool platforms: build self-service agent platforms where teams connect their own MCP servers including Medallia

Medallia MCP Tools for Google ADK (10)

These 10 tools become available when you connect Medallia to Google ADK via MCP:

get_alert

Get details for a specific alert

get_program_details

Get details for a specific program

get_response

Get details for a specific response

get_survey

Get details for a specific survey

list_alerts

List feedback alerts

list_programs

List experience management programs

list_responses

List survey responses

list_surveys

List all customer surveys

list_users

List Medallia users

search_responses

Search survey responses by term

Example Prompts for Medallia in Google ADK

Ready-to-use prompts you can give your Google ADK agent to start working with Medallia immediately.

"List all active surveys in Medallia."

"Search responses for the term 'disappointed'."

"Show recent alerts from high-priority programs."

Troubleshooting Medallia MCP Server with Google ADK

Common issues when connecting Medallia to Google ADK through the Vinkius, and how to resolve them.

McpToolset not found

Update: pip install --upgrade google-adk

Medallia + Google ADK FAQ

Common questions about integrating Medallia MCP Server with Google ADK.

How does Google ADK connect to MCP servers?

Import the MCP toolset class and pass the server URL. ADK discovers and registers all tools automatically, making them available to your agent's tool-use loop.

Can ADK agents use multiple MCP servers?

Yes. Declare multiple MCP tool providers in your agent configuration. ADK merges all tool schemas and the agent can call tools from any server in a single turn.

Which Gemini models work best with MCP tools?

Gemini 2.0 Flash and Pro models both support function calling required for MCP tools. Flash is recommended for latency-sensitive use cases, Pro for complex reasoning.