How to Use the Nicereply MCP in Claude Code

Q: How do I get Nicereply survey stats in a cron job using Claude Code?

In your crontab, define a job that runs claude mcp call nicereply-mcp getsurveystats. You can pipe the JSON output to a file or another script for processing.

Q: Can I use Claude Code to list all my Nicereply surveys from the command line?

Yes. Once the MCP server is connected, just run claude mcp call nicereply-mcp listsurveys. It will return a JSON array of all your active surveys directly to standard output.

Q: How can I integrate Nicereply alerts into a deployment script with Claude Code?

Your script would call getsurveystats, parse the JSON response to check the average score, and exit with a non-zero code if it's below your target. This can halt a CI/CD pipeline that's sensitive to exit codes.

Q: What's the command to get details for one Nicereply response with Claude Code?

Use the getresponse tool with the ID. The command would look like claude mcp call nicereply-mcp getresponse --params '{"id": "responseid123"}'.

Pipe Nicereply survey stats and responses directly into your shell scripts and CI/CD jobs with Claude Code. Headless CX automation.

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Connect Nicereply MCP to Claude Code

Create your Vinkius account to connect Nicereply to Claude Code and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Automate CX Alerts in Your CI Pipeline

Add a step to your deployment pipeline to check customer sentiment. A simple script can use Claude Code to call `get_survey_stats`. If the average rating drops below a threshold, the script can fail the build or trigger a notification. This makes customer feedback a first-class citizen in your DevOps process. You can gate deployments on satisfaction metrics, ensuring new releases aren't hurting user experience. It's proactive quality control, right from your terminal.

Script Your Nicereply Data Exports

Forget manual CSV exports from the web UI. Write a shell script that uses Claude Code to `list_responses` and pipes the JSON output to `jq` for filtering and formatting. Schedule it as a cron job to generate daily reports. For example: `claude mcp call nicereply-mcp list_responses --params '{"survey_id": "123"}' | jq`. This gives you a repeatable, scriptable way to pull exactly the data you need from this MCP server.

Monitor Support Health from the Terminal

Check key metrics without opening a browser. From your terminal, run a command to hit `get_survey_stats` to see your overall CSAT, CES, or NPS scores. It's a quick, low-friction way to stay on top of customer sentiment. You can also check on specific agents. Use `list_users` to get an agent's ID, then feed that into `list_responses` to see their recent feedback. This is great for quick checks or building custom command-line monitoring tools.

Setup guide

Set up Nicereply MCP in Claude Code

Prerequisites

Claude Code CLI installed (npm install -g @anthropic-ai/claude-code)
Active Vinkius subscription with a valid endpoint token

1

Run the add command

Open your terminal and run the command shown on the right. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com. Use --scope user to make it available across all projects.
2

Verify the connection

Start a Claude Code session and type /mcp to list connected servers. You should see nicereply-mcp with a green status indicator.
3

Start using tools

Ask Claude Code something like "Check my latest Nicereply transactions." It will automatically discover and invoke the available Nicereply tools.

Terminal

claude mcp add --transport http nicereply-mcp https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

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Prerequisites

Claude Code CLI installed
Active Vinkius subscription with a valid endpoint token

1

Open the config file

Create or edit .mcp.json in your project root for project-level scope, or ~/.claude.json for user-level scope.
2

Add the Nicereply MCP

Paste the JSON snippet shown on the right into the mcpServers object. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Restart Claude Code

Start a new Claude Code session. Type /mcp to confirm the server is connected. The tools will be automatically available in your conversation.

.mcp.json

{
  "mcpServers": {
    "nicereply-mcp": {
      "type": "url",
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Get your connection token →

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Nicereply. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Common questions about Nicereply MCP in Claude Code

In your crontab, define a job that runs `claude mcp call nicereply-mcp get_survey_stats`. You can pipe the JSON output to a file or another script for processing.

Yes. Once the MCP server is connected, just run `claude mcp call nicereply-mcp list_surveys`. It will return a JSON array of all your active surveys directly to standard output.

Your script would call `get_survey_stats`, parse the JSON response to check the average score, and exit with a non-zero code if it's below your target. This can halt a CI/CD pipeline that's sensitive to exit codes.

Use the `get_response` tool with the ID. The command would look like `claude mcp call nicereply-mcp get_response --params '{"id": "response_id_123"}'`.

Your API requests for survey and customer data are proxied through a dedicated, ephemeral Vinkius instance. The server does not store your data, and your Nicereply API key is managed by Vinkius, not exposed in your shell environment or scripts.

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