PagerDuty MCP Server for Claude Code 11 tools — connect in under 2 minutes
Claude Code is Anthropic's agentic CLI for terminal-first development. Add PagerDuty as an MCP server in one command and Claude Code will discover every tool at runtime. ideal for automation pipelines, CI/CD integration, and headless workflows via Vinkius.
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Vinkius Desktop App
The modern way to manage MCP Servers — no config files, no terminal commands. Install PagerDuty and 2,500+ MCP Servers from a single visual interface.
# Your Vinkius token. get it at cloud.vinkius.com
claude mcp add pagerduty --transport http "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
About PagerDuty MCP Server
Connect your PagerDuty account to any AI agent and take full control of incident management operations through natural conversation.
Claude Code registers PagerDuty as an MCP server in a single terminal command. Once connected, Claude Code discovers all 11 tools at runtime and can call them headlessly. ideal for CI/CD pipelines, cron jobs, and automated workflows where PagerDuty data drives decisions without human intervention.
What you can do
- Incident Management — List, create, acknowledge, and resolve incidents across all services
- Service Monitoring — Browse all monitored services and inspect their configurations, integrations, and health status
- User Management — List all team members, view individual profiles, contact methods, and notification rules
- On-Call Visibility — See who is currently on-call across all schedules and escalation levels in real-time
- Schedule Administration — Browse rotation schedules with their layers, handoff times, and coverage windows
- Escalation Policies — Inspect escalation chains to understand how incidents route through teams
The PagerDuty MCP Server exposes 11 tools through the Vinkius. Connect it to Claude Code in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.
How to Connect PagerDuty to Claude Code via MCP
Follow these steps to integrate the PagerDuty MCP Server with Claude Code.
Install Claude Code
Run npm install -g @anthropic-ai/claude-code if not already installed
Add the MCP Server
Run the command above in your terminal
Verify the connection
Run claude mcp to list connected servers, or type /mcp inside a session
Start using PagerDuty
Ask Claude: "Using PagerDuty, show me...". 11 tools are ready
Why Use Claude Code with the PagerDuty MCP Server
Claude Code provides unique advantages when paired with PagerDuty through the Model Context Protocol.
Single-command setup: `claude mcp add` registers the server instantly. no config files to edit or applications to restart
Terminal-native workflow means MCP tools integrate seamlessly into shell scripts, CI/CD pipelines, and automated DevOps tasks
Claude Code runs headlessly, enabling unattended batch processing using PagerDuty tools in cron jobs or deployment scripts
Built by the same team that created the MCP protocol, ensuring first-class compatibility and the fastest adoption of new protocol features
PagerDuty + Claude Code Use Cases
Practical scenarios where Claude Code combined with the PagerDuty MCP Server delivers measurable value.
CI/CD integration: embed PagerDuty tool calls in your deployment pipeline to validate configurations or fetch secrets before shipping
Headless batch processing: schedule Claude Code to query PagerDuty nightly and generate reports without human intervention
Shell scripting: pipe PagerDuty outputs into other CLI tools for data transformation, filtering, and aggregation
Infrastructure monitoring: run Claude Code in a cron job to query PagerDuty status endpoints and alert on anomalies
PagerDuty MCP Tools for Claude Code (11)
These 11 tools become available when you connect PagerDuty to Claude Code via MCP:
create_incident
Requires the From header email (your PagerDuty user email), service ID, and incident title. Create a new incident on a service
get_incident
Get detailed information about a specific incident
get_service
Get detailed configuration of a specific service
get_user
Get detailed information about a specific user
list_escalation_policies
List all escalation policies
list_incidents
Optionally filter by status: triggered, acknowledged, resolved. List incidents across all services
list_oncalls
List who is currently on-call across all schedules
list_schedules
List all on-call schedules
list_services
List all monitored services
list_users
List all users in the PagerDuty account
update_incident
Use to acknowledge, resolve, or reassign incidents programatically. Update an incident status (acknowledge, resolve, escalate)
Example Prompts for PagerDuty in Claude Code
Ready-to-use prompts you can give your Claude Code agent to start working with PagerDuty immediately.
"Show me all triggered incidents right now."
"Who is on-call for the Platform team right now?"
"Acknowledge incident P8K2LMN and show me the service details."
Troubleshooting PagerDuty MCP Server with Claude Code
Common issues when connecting PagerDuty to Claude Code through the Vinkius, and how to resolve them.
Command not found: claude
npm install -g @anthropic-ai/claude-codeConnection timeout
PagerDuty + Claude Code FAQ
Common questions about integrating PagerDuty MCP Server with Claude Code.
How do I add an MCP server to Claude Code?
claude mcp add --transport http "" in your terminal. Claude Code registers the server and discovers all tools immediately.Can Claude Code run MCP tools in headless mode?
How do I list all connected MCP servers?
claude mcp in your terminal to see all registered servers and their status, or type /mcp inside an active Claude Code session.Connect PagerDuty with your favorite client
Step-by-step setup guides for every MCP-compatible client and framework:
Anthropic's native desktop app for Claude with built-in MCP support.
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GitHub Copilot in VS Code with Agent mode and MCP support.
Purpose-built IDE for agentic AI coding workflows.
Autonomous AI coding agent that runs inside VS Code.
Anthropic's agentic CLI for terminal-first development.
Python SDK for building production-grade OpenAI agent workflows.
Google's framework for building production AI agents.
Type-safe agent development for Python with first-class MCP support.
TypeScript toolkit for building AI-powered web applications.
TypeScript-native agent framework for modern web stacks.
Python framework for orchestrating collaborative AI agent crews.
Leading Python framework for composable LLM applications.
Data-aware AI agent framework for structured and unstructured sources.
Microsoft's framework for multi-agent collaborative conversations.
Connect PagerDuty to Claude Code
Get your token, paste the configuration, and start using 11 tools in under 2 minutes. No API key management needed.