Can I acknowledge and resolve incidents directly from my AI agent?

Yes! Use the `update_incident` tool with the incident ID and your PagerDuty email. Set status to `acknowledged` or `resolved` to change the incident state instantly without opening the PagerDuty dashboard.

How do I find out who is on-call right now?

Run the `list_oncalls` tool. It returns every user currently on-call across all schedules and escalation levels, showing their name, escalation policy, and coverage window.

Can I create incidents programmatically for testing or escalation?

Absolutely. Use `create_incident` with your PagerDuty email, the target service ID, a descriptive title, and optionally set urgency to `high` or `low`. The incident will immediately trigger according to the service's escalation policy.

PagerDuty MCP Server for Google ADK 11 tools — connect in under 2 minutes

Name: PagerDuty
Availability: InStock
Author: Vinkius

google.github.io/adk-docs/tools/mcp-tools

Built by Vinkius GDPR 11 Tools SDK

Google Agent Development Kit (ADK) is Google's framework for building production AI agents. Add PagerDuty as an MCP tool provider through Vinkius and your ADK agents can call every tool with full schema introspection.

Get MCP Server for AI Agents

ASK AI ABOUT THIS MCP SERVER

Open in ChatGPT Open in Claude Open in Perplexity

Vinkius supports streamable HTTP and SSE.

python

from google.adk.agents import Agent
from google.adk.tools.mcp_tool import McpToolset
from google.adk.tools.mcp_tool.mcp_session_manager import (
    StreamableHTTPConnectionParams,
)

# Your Vinkius token. get it at cloud.vinkius.com
mcp_tools = McpToolset(
    connection_params=StreamableHTTPConnectionParams(
        url="https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp",
    )
)

agent = Agent(
    model="gemini-2.5-pro",
    name="pagerduty_agent",
    instruction=(
        "You help users interact with PagerDuty "
        "using 11 available tools."
    ),
    tools=[mcp_tools],
)

Fully ManagedVinkius Servers

60%Token savings

High SecurityEnterprise-grade

IAMAccess control

EU AI ActCompliant

DLPData protection

V8 IsolateSandboxed

Ed25519Audit chain

<40msKill switch

Stream every event to Splunk, Datadog, or your own webhook in real-time

* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure

About PagerDuty MCP Server

Connect your PagerDuty account to any AI agent and take full control of incident management operations through natural conversation.

Google ADK natively supports PagerDuty as an MCP tool provider. declare Vinkius Edge URL and the framework handles discovery, validation, and execution automatically. Combine 11 tools with Gemini's long-context reasoning for complex multi-tool workflows, with production-ready session management and evaluation built in.

What you can do

Incident Management — List, create, acknowledge, and resolve incidents across all services
Service Monitoring — Browse all monitored services and inspect their configurations, integrations, and health status
User Management — List all team members, view individual profiles, contact methods, and notification rules
On-Call Visibility — See who is currently on-call across all schedules and escalation levels in real-time
Schedule Administration — Browse rotation schedules with their layers, handoff times, and coverage windows
Escalation Policies — Inspect escalation chains to understand how incidents route through teams

The PagerDuty MCP Server exposes 11 tools through the Vinkius. Connect it to Google ADK in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.

How to Connect PagerDuty to Google ADK via MCP

Follow these steps to integrate the PagerDuty MCP Server with Google ADK.

Install Google ADK

Run pip install google-adk

Replace the token

Replace [YOUR_TOKEN_HERE] with your Vinkius token

Create the agent

Save the code above and integrate into your ADK workflow

Explore tools

The agent will discover 11 tools from PagerDuty via MCP

Why Use Google ADK with the PagerDuty MCP Server

Google ADK provides unique advantages when paired with PagerDuty through the Model Context Protocol.

Google ADK natively supports MCP tool servers. declare a tool provider and the framework handles discovery, validation, and execution

Built on Gemini models, ADK provides long-context reasoning ideal for complex multi-tool workflows with PagerDuty

Production-ready features like session management, evaluation, and deployment come built-in. not bolted on

Seamless integration with Google Cloud services means you can combine PagerDuty tools with BigQuery, Vertex AI, and Cloud Functions

PagerDuty + Google ADK Use Cases

Practical scenarios where Google ADK combined with the PagerDuty MCP Server delivers measurable value.

Enterprise data agents: ADK agents query PagerDuty and cross-reference results with internal databases for comprehensive analysis

Multi-modal workflows: combine PagerDuty tool responses with Gemini's vision and language capabilities in a single agent

Automated compliance checks: schedule ADK agents to query PagerDuty regularly and flag policy violations or configuration drift

Internal tool platforms: build self-service agent platforms where teams connect their own MCP servers including PagerDuty

PagerDuty MCP Tools for Google ADK (11)

These 11 tools become available when you connect PagerDuty to Google ADK via MCP:

create_incident

Requires the From header email (your PagerDuty user email), service ID, and incident title. Create a new incident on a service

get_incident

Get detailed information about a specific incident

get_service

Get detailed configuration of a specific service

get_user

Get detailed information about a specific user

list_escalation_policies

List all escalation policies

list_incidents

Optionally filter by status: triggered, acknowledged, resolved. List incidents across all services

list_oncalls

List who is currently on-call across all schedules

list_schedules

List all on-call schedules

list_services

List all monitored services

list_users

List all users in the PagerDuty account

update_incident

Use to acknowledge, resolve, or reassign incidents programatically. Update an incident status (acknowledge, resolve, escalate)

Example Prompts for PagerDuty in Google ADK

Ready-to-use prompts you can give your Google ADK agent to start working with PagerDuty immediately.

"Show me all triggered incidents right now."

"Who is on-call for the Platform team right now?"

"Acknowledge incident P8K2LMN and show me the service details."

Troubleshooting PagerDuty MCP Server with Google ADK

Common issues when connecting PagerDuty to Google ADK through the Vinkius, and how to resolve them.

McpToolset not found

Update: pip install --upgrade google-adk

PagerDuty + Google ADK FAQ

Common questions about integrating PagerDuty MCP Server with Google ADK.

How does Google ADK connect to MCP servers?

Import the MCP toolset class and pass the server URL. ADK discovers and registers all tools automatically, making them available to your agent's tool-use loop.

Can ADK agents use multiple MCP servers?

Yes. Declare multiple MCP tool providers in your agent configuration. ADK merges all tool schemas and the agent can call tools from any server in a single turn.

Which Gemini models work best with MCP tools?

Gemini 2.0 Flash and Pro models both support function calling required for MCP tools. Flash is recommended for latency-sensitive use cases, Pro for complex reasoning.