Wati MCP. Manage all WhatsApp chats directly from your AI agent.

The Wati MCP Server plugs your AI client right into the WhatsApp Business API. You connect it to your Wati account, and suddenly, your agent handles all your messaging. It ditches the headache of logging into a dashboard just to copy-paste data. Instead, you talk to your agent, and it talks directly to WhatsApp.

Getting Context: Reading Chat History and Contact Details

The get_whatsapp_chat_history tool fetches the recent message thread for any specific contact using only their phone number. This gives your AI client the full context of what was said before, so its replies sound natural, not like a robot wrote 'em. You can then use get_whatsapp_contact_details to look up detailed profiles for those same numbers within the Wati CRM.

If you need to see every single number registered in the system, list_whatsapp_contacts gives you that complete list of available contacts.

Sending Messages: Conversations and Broadcasts

When a customer is actively chatting with you—that's called a session—you use the send_session_message tool. This sends a standard, free-text reply right back to them. But when you need something structured, like an order confirmation or a status update, you hit up the templates. The list_whatsapp_templates tool shows you every approved or pending template available, letting you know what outbound messages are even possible.

To fire off one of those structured updates, you run send_template_message, giving it the necessary template name and the target phone number. If you're running larger campaigns, the agent executes these structured updates via send_template_message. For full broadcast efforts, you can check existing or past runs using list_broadcast_campaigns. These tools manage everything from sending a single free-text reply to firing off huge campaign blasts.

System Management: Knowing What's Available

The server also helps you keep track of your entire operation. You don't have to guess what templates are ready, so list_whatsapp_templates lists them out for ya. If you want to review past large-scale outreach efforts or see which campaigns ran before, run list_broadcast_campaigns. The tools let your AI client manage these background processes without needing a human hand on the dashboard.

Basically, if it involves WhatsApp communication—reading history, finding profiles, sending free replies, running structured templates, or listing out what you've already done—your agent handles it. It keeps all your customer data and messaging logic contained within your AI client workflow.