What do I need to connect this MCP?

You will need your BOSSDesk API Token and your specific Subdomain to authenticate the connection.

Which AI clients can I use with BOSSDesk?

You can use any MCP-compatible client, such as Claude, Cursor, or Windsurf.

Can I manage assets through this MCP?

Yes, you can list all managed assets or get specific details for a single piece of hardware or software.

Is my data hosted by Vinkius?

Vinkius hosts and manages the MCP, handling the credentials and keeping the connection active so you don't have to.

Can I add comments to existing tickets?

Yes, you can add both public and private notes to tickets using the capability provided in this MCP.

Can I check the status of a specific support ticket?

Yes! Use the get_ticket capability with the Ticket ID. Your agent will fetch the latest status, priority, and requester info directly from BOSSDesk.

How do I find information about a specific asset like a laptop?

Simply ask the agent to get_asset and provide the Asset ID or serial number. It will retrieve the technical specifications and assignment details from the BOSSDesk inventory.

Does the integration allow creating a ticket for an employee?

Yes. Use the create_ticket capability and provide the employee's email. BOSSDesk will link the new ticket to their existing user profile automatically.

An astronaut overseeing a futuristic data hub

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Connect BOSSDesk to ChatGPT, Claude and Gemini

Set it up once and it works in ChatGPT, Claude, Cursor, and any other client you love. It all runs safely in the background, so you can relax and focus on what really matters. Run your entire service desk from your AI chat window.

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

Waiting for input…

Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

Your AI does the work. We keep it safe and sound.

No other AI tool gives you this. Your workflow runs in the client you already love, your account stays protected, and you decide what the agent can and cannot do. It is the whole reason to make the switch.

Each Connector lives inside our infrastructure, the same place where your workflow runs. The three things below are already part of it, working quietly in the background so you never have to think about them. Nothing to add, nothing to set up, nothing to worry about.

V8 Isolate01

Each Connector runs inside its own sealed environment.

Each Connector runs inside its own sealed V8 runtime — no access to your files, your system, or other servers. A Connector never sees past its own request.

Kill Switch02

One switch stops every agent. Instantly.

One action deactivates every Connector, revokes every token, and ends every session at once. AI Governance keeps the record.

FinOps per User03

Spending limits that pause instead of surprise.

Every user keeps their own connections and credentials, isolated from everyone else. Anything that would cross your spending limit is held for your approval, not billed.

Three controls, built into the layer your AI connects through.

Curated set · 10 capabilities

We ship only the actions that matter.

Capability set01 / 03

01-04

4 capabilities in this set.

Part of 10 available through BOSSDesk.

01
List users
This capability pulls a full list of all users registered in your BOSSDesk system.
02
Update ticket
Use this to change the details or status of an existing support ticket.
03
Create ticket
This capability lets you submit a brand new support ticket to the help desk.
04
Get asset
This capability retrieves specific hardware or software details for a single asset.

Capability set02 / 03

05-07

3 capabilities in this set.

Part of 10 available through BOSSDesk.

05
Get ticket
Use this to pull the full details and history of a specific ticket.
06
List assets
This capability returns a list of all IT assets currently managed in the system.
07
Add ticket note
This capability lets you post a new comment or internal note to a ticket.

Capability set03 / 03

08-10

3 capabilities in this set.

Part of 10 available through BOSSDesk.

08
Get user
This capability fetches the profile and specific information for a single user.
09
List locations
This capability provides a list of all physical office or site locations.
10
List tickets
This capability retrieves a list of all active or historical IT support tickets.

Real work

What teams actually run

Rapid Incident Logging

A technician can create a new ticket immediately after a user reports a problem during a chat session.

Hardware Inventory Checks

An admin can quickly verify the serial number or warranty status of a laptop using the agent.

User Information Lookup

A help desk agent can pull up an employee's profile to confirm their department or location.

Ticket Documentation

A team member can add a quick update note to a ticket to document progress on a repair.

Automate a task

Put BOSSDesk to work on one thing.

Step-by-step automations your AI runs through this Connector: the workflow, the prompts to start with, and the exact capabilities behind each move.

One connector, every AI

BOSSDesk works with the most popular AI clients.

These are the most popular clients, each with a step-by-step guide: one link, set up once, with governance and visibility built in. And because everything runs on the MCP standard, the same connection also works in any other compatible client — nothing to rebuild.

Building your own app? The connector is yours to use.

You don't need a client to put BOSSDesk to work: the same hosted connection plugs into your own applications and agent code, with the same governance on every request. Build with it, chat with it — one connection for both.

Observed, not estimated

946ms average. Fast in production.

BOSSDesk is checked daily against the live service.

Daily averagePeak 1175ms

Oct 3Today

Fastest day: 704ms
Slowest day: 1175ms
14-day trend: Slowing+8%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 10 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of BOSSDesk, so you can see the experience inside your AI.

It does not authenticate your account with BOSSDesk. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

BOSSDesk Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_KrQ1B4t9ysh5XBLsaVuFmfFS9tErHPUC9wUbBKzS/mcp

Claude Desktop

Follow the steps below to connect in seconds.

1In Claude Desktop, open Settings → Connectors.
2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
3Click Add and start a new chat — BOSSDesk capabilities are ready to use.

Configuration · claude_desktop_config.jsonCopy

{
  "mcpServers": {
    "bossdesk-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_KrQ1B4t9ysh5XBLsaVuFmfFS9tErHPUC9wUbBKzS/mcp"
    }
  }
}

Claude
ChatGPT
Cursor
VS Code
Windsurf
Claude Code
JetBrains
Cline

Step-by-step instructions for each client are in the guide. How to connect

Guided setup for Claude? Set up BOSSDesk in Claude and other AIs

See all the AI clients this connector works with ↑

Who it's for

Built for the work BOSSDesk owners hand off.

This MCP is built for IT professionals who need to interact with their service desk without switching tabs.

01
IT Managers
They use the agent to monitor ticket queues and check asset availability.
02
Help Desk Technicians
They use the agent to check user details and update ticket statuses.
03
System Administrators
They use the agent to verify asset metadata and office locations.

FAQ

Questions BOSSDesk owners ask.

01
What do I need to connect this MCP?
You will need your BOSSDesk API Token and your specific Subdomain to authenticate the connection.
02
Which AI clients can I use with BOSSDesk?
You can use any MCP-compatible client, such as Claude, Cursor, or Windsurf.
03
Can I manage assets through this MCP?
Yes, you can list all managed assets or get specific details for a single piece of hardware or software.
04
Is my data hosted by Vinkius?
Vinkius hosts and manages the MCP, handling the credentials and keeping the connection active so you don't have to.
05
Can I add comments to existing tickets?
Yes, you can add both public and private notes to tickets using the capability provided in this MCP.
06
Can I check the status of a specific support ticket?
Yes! Use the get_ticket capability with the Ticket ID. Your agent will fetch the latest status, priority, and requester info directly from BOSSDesk.
07
How do I find information about a specific asset like a laptop?
Simply ask the agent to get_asset and provide the Asset ID or serial number. It will retrieve the technical specifications and assignment details from the BOSSDesk inventory.
08
Does the integration allow creating a ticket for an employee?
Yes. Use the create_ticket capability and provide the employee's email. BOSSDesk will link the new ticket to their existing user profile automatically.

Explore

More in Developer Tools

Connect BOSSDesk to Claude, Cursor, ChatGPT & more

Your AI does the work. We keep it safe and sound.

Each Connector runs inside its own sealed environment.

One switch stops every agent. Instantly.

Spending limits that pause instead of surprise.

We ship only the actions that matter.

01-04

List users

Update ticket

Create ticket

Get asset

05-07

Get ticket

List assets

Add ticket note

08-10

Get user

List locations

List tickets

What teams actually run

Rapid Incident Logging

Hardware Inventory Checks

User Information Lookup

Ticket Documentation

Building your own app? The connector is yours to use.

BOSSDesk Connector

Claude Desktop

IT Managers

Help Desk Technicians

System Administrators

What do I need to connect this MCP?

Which AI clients can I use with BOSSDesk?

Can I manage assets through this MCP?

Is my data hosted by Vinkius?

Can I add comments to existing tickets?

Can I check the status of a specific support ticket?

How do I find information about a specific asset like a laptop?

Does the integration allow creating a ticket for an employee?

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