How do I connect Desku.io to my AI client?

You subscribe to the MCP on Vinkius and then connect it to your compatible client like Claude or Cursor. You will need your Desku.io API key from your account settings to authenticate.

Which AI clients can I use with this MCP?

This MCP works with any compatible client, including Claude, Cursor, Windsurf, and VS Code.

Can I reply to customers directly through the AI?

Yes. You can use the capability to add replies to tickets, which notifies the customer directly.

Does this MCP handle internal notes?

Yes. You can instruct your agent to add internal collaborator notes to tickets to keep your team updated.

Can I see which agents are working on tickets?

Yes. You can use the capability to list agents and see their assignments and availability.

How do I find my Desku API Key?

Log in to Desku.io, click your profile picture, navigate to Profile Settings, and you will find your API Key at the bottom.

Can I add internal notes for other agents?

Yes! Use the create_conversation capability and specify that the message is an internal note to coordinate with your team privately.

How do I see who is assigned to a ticket?

The get_ticket capability retrieves complete metadata including the assigned agent ID and their current status.

An astronaut overseeing a futuristic data hub

Download PDF Markdown Version

Connect Desku.io to ChatGPT, Claude and Gemini

Set it up once and it works in ChatGPT, Claude, Cursor, and any other client you love. It all runs safely in the background, so you can relax and focus on what really matters. Run your entire support operation through natural conversation.

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

Waiting for input…

Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

Your AI does the work. We keep it safe and sound.

No other AI tool gives you this. Your workflow runs in the client you already love, your account stays protected, and you decide what the agent can and cannot do. It is the whole reason to make the switch.

Each Connector lives inside our infrastructure, the same place where your workflow runs. The three things below are already part of it, working quietly in the background so you never have to think about them. Nothing to add, nothing to set up, nothing to worry about.

V8 Isolate01

Each Connector runs inside its own sealed environment.

Each Connector runs inside its own sealed V8 runtime — no access to your files, your system, or other servers. A Connector never sees past its own request.

Kill Switch02

One switch stops every agent. Instantly.

One action deactivates every Connector, revokes every token, and ends every session at once. AI Governance keeps the record.

FinOps per User03

Spending limits that pause instead of surprise.

Every user keeps their own connections and credentials, isolated from everyone else. Anything that would cross your spending limit is held for your approval, not billed.

Three controls, built into the layer your AI connects through.

Curated set · 9 capabilities

We ship only the actions that matter.

Capability set01 / 03

01-03

3 capabilities in this set.

Part of 9 available through Desku.io.

01
Create ticket
Generates a brand new support ticket within your Desku.io account.
02
Get ticket
Retrieves all specific details and metadata for a single support ticket.
03
List customers
Provides a list of all customers currently in your support system.

Capability set02 / 03

04-06

3 capabilities in this set.

Part of 9 available through Desku.io.

04
Update ticket
Changes ticket properties like status or metadata to keep your queue organized.
05
Create conversation
Sends a new reply to a customer ticket to resolve an issue.
06
List tickets
Fetches a list of support tickets from your Desku.io account.

Capability set03 / 03

07-09

3 capabilities in this set.

Part of 9 available through Desku.io.

07
Get customer
Fetches detailed profile information for a specific customer.
08
List agents
Retrieves a directory of your support staff to check assignments and availability.
09
List conversations
Pull the full message history for a ticket to understand the context of a customer interaction.

Real work

What teams actually run

Rapid Incident Response

Quickly pull up the history of a critical ticket to understand a technical error before replying.

Customer Profile Audits

Ask your agent to check a customer's entire ticket history to see recurring issues.

Team Capacity Checks

Query the agent directory to see which staff members are assigned to specific tickets.

Automated Ticket Creation

Have your agent generate new tickets based on incoming data or conversations.

Automate a task

Put Desku.io to work on one thing.

Step-by-step automations your AI runs through this Connector: the workflow, the prompts to start with, and the exact capabilities behind each move.

One connector, every AI

Desku.io works with the most popular AI clients.

These are the most popular clients, each with a step-by-step guide: one link, set up once, with governance and visibility built in. And because everything runs on the MCP standard, the same connection also works in any other compatible client — nothing to rebuild.

Building your own app? The connector is yours to use.

You don't need a client to put Desku.io to work: the same hosted connection plugs into your own applications and agent code, with the same governance on every request. Build with it, chat with it — one connection for both.

Observed, not estimated

903ms average. Fast in production.

Desku.io is checked daily against the live service.

Daily averagePeak 1054ms

Oct 3Today

Fastest day: 745ms
Slowest day: 1054ms
14-day trend: Slowing+7%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 9 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Desku.io, so you can see the experience inside your AI.

It does not authenticate your account with Desku.io. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

Desku.io Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_FmE9rf8gsgL2fJI54htG1Z4DyPhPdLGy1OUZcPML/mcp

Claude Desktop

Follow the steps below to connect in seconds.

1In Claude Desktop, open Settings → Connectors.
2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
3Click Add and start a new chat — Desku.io capabilities are ready to use.

Configuration · claude_desktop_config.jsonCopy

{
  "mcpServers": {
    "deskuio-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_FmE9rf8gsgL2fJI54htG1Z4DyPhPdLGy1OUZcPML/mcp"
    }
  }
}

Claude
ChatGPT
Cursor
VS Code
Windsurf
Claude Code
JetBrains
Cline

Step-by-step instructions for each client are in the guide. How to connect

Guided setup for Claude? Set up Desku.io in Claude and other AIs

See all the AI clients this connector works with ↑

Who it's for

Built for the work Desku.io owners hand off.

This MCP is built for teams that need to manage high volumes of support requests without constant dashboard switching.

01
Support Teams
They use the AI to summarize histories and respond to high-priority tickets quickly.
02
Customer Success Managers
They monitor user profiles and track how long resolutions take.
03
Operations Leads
They track agent assignments and manage customer data through natural language.

FAQ

Questions Desku.io owners ask.

01
How do I connect Desku.io to my AI client?
You subscribe to the MCP on Vinkius and then connect it to your compatible client like Claude or Cursor. You will need your Desku.io API key from your account settings to authenticate.
02
Which AI clients can I use with this MCP?
This MCP works with any compatible client, including Claude, Cursor, Windsurf, and VS Code.
03
Can I reply to customers directly through the AI?
Yes. You can use the capability to add replies to tickets, which notifies the customer directly.
04
Does this MCP handle internal notes?
Yes. You can instruct your agent to add internal collaborator notes to tickets to keep your team updated.
05
Can I see which agents are working on tickets?
Yes. You can use the capability to list agents and see their assignments and availability.
06
How do I find my Desku API Key?
Log in to Desku.io, click your profile picture, navigate to Profile Settings, and you will find your API Key at the bottom.
07
Can I add internal notes for other agents?
Yes! Use the create_conversation capability and specify that the message is an internal note to coordinate with your team privately.
08
How do I see who is assigned to a ticket?
The get_ticket capability retrieves complete metadata including the assigned agent ID and their current status.

Explore

More in Customer Support

Connect Desku.io to Claude, Cursor, ChatGPT & more

Your AI does the work. We keep it safe and sound.

Each Connector runs inside its own sealed environment.

One switch stops every agent. Instantly.

Spending limits that pause instead of surprise.

We ship only the actions that matter.

01-03

Create ticket

Get ticket

List customers

04-06

Update ticket

Create conversation

List tickets

07-09

Get customer

List agents

List conversations

What teams actually run

Rapid Incident Response

Customer Profile Audits

Team Capacity Checks

Automated Ticket Creation

Building your own app? The connector is yours to use.

Desku.io Connector

Claude Desktop

Support Teams

Customer Success Managers

Operations Leads

How do I connect Desku.io to my AI client?

Which AI clients can I use with this MCP?

Can I reply to customers directly through the AI?

Does this MCP handle internal notes?

Can I see which agents are working on tickets?

How do I find my Desku API Key?

Can I add internal notes for other agents?

How do I see who is assigned to a ticket?

BoldDesk AI Connector

Groove AI Connector

HappyFox AI Connector

Odoo Helpdesk AI Connector

Suggestions

Zendesk AI Connector

Customerly AI Connector

Help Scout AI Connector

Zoho Desk AI Connector