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ClaudeChatGPTPerplexityGeminiMicrosoft CopilotRaycastMeta AIGrokZ.aiQwenKimi
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Use LiveAgent with your AI.

Connect your account once and let the AI you already use work with it, without building another integration. Manage customer support tickets, conversations, and call records directly through LiveAgent.

Included with plan

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

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Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

ChatGPTClaudeCursorPerplexityGeminiMicrosoft CopilotRaycastMeta AI

Complete set · 16 capabilities

The complete LiveAgent capability set.

These are the exact actions your AI can choose when you ask it to work with LiveAgent.

Capability set01 / 04

01-04

4 capabilities in this set.

Part of 16 available through LiveAgent.

  1. 01

    Get conversation

    Retrieve conversation details (v1)

  2. 02

    Get agent

    Retrieve agent info and auth token (v1)

  3. 03

    Get settings

    Retrieve account settings (v3)

  4. 04

    List customer groups

    List customer groups (v1)

Capability set02 / 04

05-08

4 capabilities in this set.

Part of 16 available through LiveAgent.

  1. 05

    List phone numbers

    Uses cursor-based pagination. Retrieve phone numbers (v3)

  2. 06

    List ticket history

    Uses cursor-based pagination. Retrieve ticket history (v3)

  3. 07

    List calls

    Uses cursor-based pagination. Retrieve call records (v3)

  4. 08

    Add customer fields

    Add custom field values to a customer (v1)

Capability set03 / 04

09-12

4 capabilities in this set.

Part of 16 available through LiveAgent.

  1. 09

    List companies

    List all companies (v1)

  2. 10

    Add conversation message

    Add a new message or note to a conversation (v1)

  3. 11

    Delete conversation

    Delete a conversation (v1)

  4. 12

    Get company

    Retrieve company info (v1)

Capability set04 / 04

13-16

4 capabilities in this set.

Part of 16 available through LiveAgent.

  1. 13

    List conversations

    Supports optional filtering parameters. List all conversations/tickets (v1)

  2. 14

    List tickets

    Supports simple or advanced JSON filters (e.g. {"status":"N"} or [["date_created","DP","TW"]]). Retrieve a list of tickets (v3)

  3. 15

    List time reports

    Uses cursor-based pagination. Retrieve time reports (v3)

  4. 16

    Update conversation status

    Change conversation status (v1)

Observed, not estimated

943ms average. Fast in production.

LiveAgent is checked daily against the live service.

Daily averagePeak 1182ms
Aug 20Today
Fastest day
795ms
Slowest day
1182ms
14-day trend
Improving-17%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 16 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of LiveAgent, so you can see the experience inside your AI.

It does not authenticate your account with LiveAgent. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

LiveAgent Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_oe1b5Ezlx4dDSS15tUk8iqnL27oDVFy5O1bIe6V8/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — LiveAgent capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "liveagent-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_oe1b5Ezlx4dDSS15tUk8iqnL27oDVFy5O1bIe6V8/mcp"
    }
  }
}
  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Step-by-step instructions for each client are in the guide. How to connect

FAQ

Questions LiveAgent owners ask.

  • 01

    Can I add internal notes to a ticket that the customer won't see?

    Yes! Use the add_conversation_message capability and set the type parameter to 'N' (Note). This will append an internal note to the conversation visible only to your team.

  • 02

    How can I see the history of changes for a specific ticket?

    You can use the list_ticket_history capability. It provides a chronological record of all actions and changes associated with your tickets.

  • 03

    Is it possible to list all companies registered in my LiveAgent account?

    Yes, the list_companies capability allows you to retrieve a list of all companies stored in your CRM database within LiveAgent.

Explore

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