ServiceNowをChatGPT、Claude、Geminiに接続

• 01 / 03変更リクエストの管理方法
• 02 / 03CMDBとナレッジベースを照会する方法
• 03 / 03インシデントの振り分け方法

最速日

801ms

最遅日

1129ms

14日間の傾向

遅延傾向+17%

ServiceNow Connector

準備完了です。MCPクライアントを選択し、セットアップ手順に従ってください。

コネクタリンクhttps://edge.vinkius.com/vk_preview_k4ZSCrrNOwevZ2C9FCaVluKPltLhbQHBl2nIvIOe/mcpコピー

Claude Desktop

以下の手順で数秒で接続できます。

1. 1In Claude Desktop, open Settings → Connectors.
2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
3. 3Click Add and start a new chat — ServiceNow capabilities are ready to use.

設定 · claude_desktop_config.jsonコピー

{
  "mcpServers": {
    "servicenow-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_k4ZSCrrNOwevZ2C9FCaVluKPltLhbQHBl2nIvIOe/mcp"
    }
  }
}

• Claude
• ChatGPT
• Cursor
• VS Code
• Windsurf
• Claude Code
• JetBrains
• Cline

各クライアントの手順ガイドはこちらです。 接続方法

Claude向けのガイド付きセットアップ？ ServiceNowをClaudeや他のAIに設定する

このConnectorが対応するすべてのAIクライアントを見る ↑

• 01

  ITサービスマネージャー

  チャットコマンドを通じてインシデントを迅速にトリアージし、SLA遵守状況を管理します。

• 02

  DevOpsエンジニア

  手動でのデータ入力を介さずに、変更リクエストの作成やCMDBの関係性照会を行います。

• 03

  ヘルプデスクアナリスト

  ナレッジベースの検索やレコードの更新を会話形式で行い、チケット解決をスピードアップさせます。

• 01

  How do I connect my ServiceNow instance?

  You subscribe to the MCP on Vinkius and enter your instance URL and credentials. Once connected, you can use it immediately in any compatible client.

• 02

  Which AI clients can I use with this MCP?

  You can use this with any MCP-compatible client, including Claude, Cursor, and Windsurf.

• 03

  Can I query custom tables in ServiceNow?

  Yes, the query_table capability allows you to execute SysParm filtered queries against any table in your instance, including support for dot-walking.

• 04

  Is it possible to create new change requests?

  Yes, you can use the create_record capability to submit new change requests by providing the necessary fields in a JSON format.

• 05

  Does this MCP support CMDB lookups?

  Yes, the query_cmdb capability lets you search for configuration items across various CMDB tables.

• 06

  Can I query incidents filtered by priority and assignment group?

  Yes. Use the query_table capability with the incident table and SysParm query filters like priority=1^assignment_group=Network. Full dot-walking is supported for related fields.

• 07

  How do I create a change request through the agent?

  Use the create_record capability with the change_request table. Provide key fields like short_description, category, risk, and assignment_group. The agent returns the CHG number immediately.

• 08

  Can the agent search the knowledge base for solutions?

  Absolutely. The search_knowledge capability searches across all published knowledge articles using keyword or category filters, returning relevant articles with their KB numbers and resolution steps.

• 09

  Does it support custom tables beyond the standard ITSM modules?

  Yes. The query_table capability works with any ServiceNow table. standard or custom (u_ prefixed). Pass the table name and your SysParm filters, and the agent handles pagination and field expansion automatically.

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