GorgiasをChatGPT、Claude、Geminiに接続

• 01 / 03返信文の作成方法
• 02 / 03顧客プロフィールの更新方法
• 03 / 03Gorgiasのチケット履歴を要約する方法

最速日

750ms

最遅日

1177ms

14日間の傾向

遅延傾向+11%

Gorgias Connector

準備完了です。MCPクライアントを選択し、セットアップ手順に従ってください。

コネクタリンクhttps://edge.vinkius.com/vk_preview_JPVJotKoI5n5165fUFKyP5MxvEjP5JkqxrhYqQo0/mcpコピー

Claude Desktop

以下の手順で数秒で接続できます。

1. 1In Claude Desktop, open Settings → Connectors.
2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
3. 3Click Add and start a new chat — Gorgias capabilities are ready to use.

設定 · claude_desktop_config.jsonコピー

{
  "mcpServers": {
    "gorgias-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_JPVJotKoI5n5165fUFKyP5MxvEjP5JkqxrhYqQo0/mcp"
    }
  }
}

• Claude
• ChatGPT
• Cursor
• VS Code
• Windsurf
• Claude Code
• JetBrains
• Cline

各クライアントの手順ガイドはこちらです。 接続方法

Claude向けのガイド付きセットアップ？ GorgiasをClaudeや他のAIに設定する

このConnectorが対応するすべてのAIクライアントを見る ↑

• 01

  サポートエージェント

  膨大なメッセージ履歴を読み込むことなく、スレッドの要約や返信のドラフト作成を迅速に行えます。

• 02

  カスタマーサクセスマネージャー

  優先度の高いチケットのステータスを即座に確認し、チームへの指示として内部メモを追加できます。

• 03

  Eコマースマネージャー

  セールス電話などの連絡を行う前に、顧客の過去のサポート履歴を素早く調べることができます。

• 01

  How do I connect Gorgias to my AI client?

  You subscribe to the MCP on Vinkius and enter your Gorgias subdomain, email, and REST API key. Once connected, you can use it in any MCP-compatible client.

• 02

  Can my AI agent send replies to customers?

  Yes, the MCP includes capabilities to create messages, which allows your agent to send both customer replies and internal notes to tickets.

• 03

  What AI clients can I use with this MCP?

  You can use this MCP with any compatible client, including Claude, Cursor, and Windsurf.

• 04

  Does this MCP work with my existing Gorgias data?

  Yes, it connects directly to your Gorgias helpdesk to read tickets, customer profiles, and agent information.

• 05

  Can I use this to manage my team members?

  Yes, you can use the capabilities to list active agents and retrieve user details for better internal coordination.

• 06

  Can I add an internal note to a ticket instead of replying to the customer?

  Yes! When using the create_message capability, you can specify the channel as 'internal-note'. This allows the AI agent to leave insights or summaries for other human agents to read.

• 07

  How do I find a customer's recent tickets?

  First, use list_customers with their email address to find their Customer ID. Then, you can use list_tickets or ask the AI to summarize their interaction history.

• 08

  Can the AI resolve tickets for me?

  Yes. The agent can use the update_ticket capability to change the status of a ticket to 'closed' once an issue is verified as resolved.

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