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Vinkius

Atlas Connector for AI agents.

8 live capabilities

Manage customer tickets and support data directly from your chat interface.

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AI Agent

Why people use Atlas

Atlas for Solving Support Ticket Backlogs

With this Connector, you just ask your agent. You can pull up a customer's history or list all open tickets in one sentence. You get the info you need instantly, which means you spend more time helping people and less time clicking around.

  • Claude
  • ChatGPT
  • Gemini
  • Cursor
  • Visual Studio Code
  • Windsurf

What Vinkius changes

You get a conversational interface for your entire Atlas.so support operation.

Use it from Claude, ChatGPT, Cursor or another AI client you already have.

One account · 5,900+ Connectors

  1. Real-world use case 01

    Checking queue volume

    A support lead needs to see how many tickets are open.

  2. Real-world use case 02

    Identifying feature bugs

    A product manager wants to see if people are complaining about a new update.

  3. Real-world use case 03

    Prepping for a client call

    A customer success manager is about to jump on a call.

Complete set · 8capabilities

The complete Atlas capability set.

These are the exact actions your AI can choose when you ask it to work with Atlas.

Capability set01 / 02

01—04

4 capabilities in this set.

Part of 8 available through Atlas.

  1. 01 Capability

    Create ticket

    Create a new support ticket. This lets you log issues instantly without leaving your chat. It saves you from having to switch tabs to find the submission form.

  2. 02 Capability

    Get account check

    Verify your Atlas account connection. Use this to ensure your API token is working correctly. It's the first step to making sure your data is accessible.

  3. 03 Capability

    Get customer

    Get details for a specific customer. This pulls up names, emails, and internal IDs in one go. You can use this to quickly identify a user before responding.

  4. 04 Capability

    Get ticket

    Get details for a specific ticket. Use this to see the full history and status of a single issue. It gives you all the context you need in one view.

Capability set02 / 02

05—08

4 capabilities in this set.

Part of 8 available through Atlas.

  1. 05 Capability

    List articles

    List help center articles. This helps you find the right documentation to share with customers. It pulls your organization's help content into your chat.

  2. 06 Capability

    List customers

    List all customers in Atlas. This gives you a full overview of your customer base. Use it to get a high-level look at your user list.

  3. 07 Capability

    List tickets

    List all support tickets in Atlas. This helps you see what's currently in the queue. Use it to monitor your workload in real time.

  4. 08 Capability

    List users

    List team users (agents). Use this to see who is on the team and manage support capacity. It helps you keep track of your active staff.

Set up in minutes

One URL. Then ask Atlas to work.

Claude and ChatGPT only need the Connector URL. Copy it once, add it in settings, and use Atlas from the conversation.

Choose your client

Live preview
Advanced clients IDE · CLI

Claude · Web + desktop

Official guide ↗

Connector URL · ready to paste

Streamable HTTP
https://edge.vinkius.com/vk_preview_1TbhSRlEHGEkIhUNWHxur0PeFrLDhD70vBtRuSTP/mcp
  1. Step 01

    Open Connectors

    In Claude Web or Claude Desktop, open Settings and choose Connectors.

  2. Step 02

    Add the URL

    Choose Add custom connector, name it Atlas, and paste the URL above.

  3. Step 03

    Turn it on in chat

    Select +, open Connectors, and enable Atlas for the conversation.

Where the request belongs

Work Atlas can move forward.

Built around the request

This is for support leads who are tired of digging through endless ticket queues and product managers who need to see real customer feedback without asking for manual exports.

01

Support Lead

Auditing ticket volume and agent capacity during peak hours to keep the team on track.

02

Product Manager

Identifying recurring bugs by searching through recent customer tickets for feature feedback.

03

Customer Success Manager

Pulling up customer history and help articles to prep for high-priority client calls.

Build the capability set

Add more capabilities.

Each Connector adds new actions and data without changing how you work.

Browse Connectors
Jitbit logo
01 6 capabilities

Jitbit

Track and resolve IT support tickets with a fast helpdesk that includes automation rules, knowledge base, and SLA monitoring.

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Gorgias logo
02 12 capabilities

Gorgias

Manage your customer support tickets, messages, and user profiles via AI.

View Connector
Sobot logo
03 10 capabilities

Sobot

Leading AI customer support and ticketing platform in China. manage tickets, agents, and knowledge via AI.

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Desku.io logo
04 9 capabilities

Desku.io

Unify customer support across email, chat, and social with AI-assisted ticket resolution that speeds up response times.

View Connector
Freshdesk logo
05 10 capabilities

Freshdesk

Resolve customer tickets faster with omnichannel helpdesk capabilities, smart automation, and self-service portals your users will love.

View Connector
Zendesk logo
06 9 capabilities

Zendesk

Manage support tickets, users, and organizations on Zendesk. the complete customer service platform for high-scale teams.

View Connector

Bring your own AI

Change the model, client or framework. Keep Atlas connected.

  • Claude
  • ChatGPT
  • Gemini
  • Cursor
  • VS Code
  • Windsurf
  • ZCode
  • Cline
  • Zed
  • Continue
  • Kiro
  • Roo Code
  • Zencoder
  • Goose
  • Void
  • Augment Code
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  • Qodo
  • Tabnine
  • Pieces
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  • TypingMind
  • Chorus
  • 5ire
  • n8n
  • LangChain
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  • CrewAI
  • Vercel AI SDK

Before you connect

Questions about Atlas.

The practical details behind the request, access and result.

Can the Atlas MCP help me manage my support team?

Yes, it lets your agent see your list of team users so you can check capacity and see who is on the team.

How does the Atlas MCP handle my customer data?

It pulls names, emails, and IDs directly from your Atlas.so account using your API token, keeping your data private.

Can I use the Atlas MCP to see my help center content?

Yes, it can list your help center articles so your agent can provide accurate info to your customers based on your documentation.

Will the Atlas MCP let me create new tickets?

Yes, your agent can create a new ticket for you using a simple natural language command, so you don't have to leave your chat.

Is the Atlas MCP secure for my support data?

It uses your official Atlas.so API token to ensure your data stays private and authenticated during every interaction.

Does the Atlas MCP work with my current AI client?

Yes, it connects to any MCP-compatible client like Claude or Cursor through the Vinkius marketplace.

How do I find my Atlas.so API Token?

Log in to your Atlas dashboard, go to App Configuration > Data > API, and you will find your API Token there.

Can I see help center articles via this server?

Yes, use the list_articles capability to retrieve a list of articles from your Atlas help center.

How are customer IDs handled?

Atlas uses unique internal IDs for customers. You can discover these IDs by using the list_customers capability or searching for a specific customer by email.

One connection away

Give your agent a direct line to Atlas.

Connect Atlas once. Keep it beside 5,900+ managed Connectors when the next task needs more.

Explore every Connector No credit card required · Free tier available