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Vinkius

Channels Connector for AI agents.

12 live capabilities

Manage cloud telephony recordings and customer contact records.

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AI Agent

Why people use Channels

Channels for Fixing Manual Call Logging

With this Connector, your AI agent handles those jumps for you. You can just ask for the recording or tell the agent to update a profile, and it happens in one step. You get a unified way to manage your telephony data without the constant tab-switching.

  • Claude
  • ChatGPT
  • Gemini
  • Cursor
  • Visual Studio Code
  • Windsurf

What Vinkius changes

You get a hands-free way to manage your cloud phone system and customer data.

Use it from Claude, ChatGPT, Cursor or another AI client you already have.

One account · 5,900+ Connectors

  1. Real-world use case 01

    QA Review

    A manager asks for the recording of a specific call to see why a customer was unhappy and uses get_call_recording to find it.

  2. Real-world use case 02

    Lead Management

    A salesperson creates a new contact and updates their profile details after a live call using create_contact and update_contact.

  3. Real-world use case 03

    Performance Audit

    An ops lead asks for the total call stats from the last week to prepare a report using get_call_stats.

Complete set · 12capabilities

The complete Channels capability set.

These are the exact actions your AI can choose when you ask it to work with Channels.

Capability set01 / 03

01—04

4 capabilities in this set.

Part of 12 available through Channels.

  1. 01 Capability

    Delete contact

    Remove a contact from your system. Use this to keep your database clean of old or incorrect entries.

  2. 02 Capability

    Get account info

    Get the basic details of your Channels account. This is useful for checking your overall account status.

  3. 03 Capability

    Get contact

    Pull the full details for a single customer. This gives your agent the context it needs to help a specific person.

  4. 04 Capability

    Get call stats

    Get a high-level look at your call metrics. It helps you see how many calls your team is handling each day.

Capability set02 / 03

05—08

4 capabilities in this set.

Part of 12 available through Channels.

  1. 05 Capability

    List calls

    See a list of your most recent interactions. Use this to quickly check who has been calling in lately.

  2. 06 Capability

    Create contact

    Add a new person to your contact directory. It's the easiest way to log a new lead or customer.

  3. 07 Capability

    Create webhook

    Set up a new webhook for call events. This lets you trigger actions in other apps when a call happens.

  4. 08 Capability

    Get call recording

    Get the URL for a specific call's audio. Use this to listen back to a conversation for training or QA.

Capability set03 / 03

09—12

4 capabilities in this set.

Part of 12 available through Channels.

  1. 09 Capability

    List contacts

    View your entire customer directory. It's the fastest way to see all the people you're currently supporting.

  2. 10 Capability

    List users

    See who is currently part of your organization. This helps keep your team structure organized and clear.

  3. 11 Capability

    List webhooks

    See what webhooks you currently have active. Use this to check your real-time notification settings.

  4. 12 Capability

    Update contact

    Edit the details of an existing customer. This keeps your CRM data fresh without manual typing.

Set up in minutes

One URL. Then ask Channels to work.

Claude and ChatGPT only need the Connector URL. Copy it once, add it in settings, and use Channels from the conversation.

Choose your client

Live preview
Advanced clients IDE · CLI

Claude · Web + desktop

Official guide ↗

Connector URL · ready to paste

Streamable HTTP
https://edge.vinkius.com/vk_preview_z07FRO7FIaUfr50ZA5sKO4M5YzDEX4E8IOaxZ0HR/mcp
  1. Step 01

    Open Connectors

    In Claude Web or Claude Desktop, open Settings and choose Connectors.

  2. Step 02

    Add the URL

    Choose Add custom connector, name it Channels, and paste the URL above.

  3. Step 03

    Turn it on in chat

    Select +, open Connectors, and enable Channels for the conversation.

Where the request belongs

Work Channels can move forward.

Built around the request

This is for the support lead drowning in tickets and the ops manager who needs to know if the team is actually hitting their call targets without manual spreadsheet updates.

01

Customer Support Lead

Pulls up call recordings during a dispute to see exactly what happened during a customer interaction.

02

Sales Operations Manager

Syncs new leads into the contact directory automatically to keep the CRM updated.

03

Telephony Admin

Configures webhooks and monitors account-level metadata for reporting and automation.

Build the capability set

Add more capabilities.

Each Connector adds new actions and data without changing how you work.

Browse Connectors
MeiQia logo
01 10 capabilities

MeiQia

Leading live chat and customer CRM platform. manage conversations, messages, and customers via AI.

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Chaport logo
02 8 capabilities

Chaport

Manage live chat and customer messaging via Chaport. track visitors, send messages, and monitor operator status directly from any AI agent.

View Connector
Intercom logo
03 12 capabilities

Intercom

Connect with customers through AI-powered chat, targeted messages, and product tours that drive engagement and reduce churn.

View Connector
Crisp logo
04 6 capabilities

Crisp

Chat with website visitors in real time, manage support conversations, and build a knowledge base that reduces ticket volume.

View Connector
Chatwoot logo
05 8 capabilities

Chatwoot

Manage customer engagement via Chatwoot. track conversations, reply to messages, and manage contacts directly from any AI agent.

View Connector
LiveAgent logo
06 16 capabilities

LiveAgent

Manage customer support tickets, conversations, and call records directly through LiveAgent.

View Connector

Bring your own AI

Change the model, client or framework. Keep Channels connected.

  • Claude
  • ChatGPT
  • Gemini
  • Cursor
  • VS Code
  • Windsurf
  • ZCode
  • Cline
  • Zed
  • Continue
  • Kiro
  • Roo Code
  • Zencoder
  • Goose
  • Void
  • Augment Code
  • Amp
  • Qodo
  • Tabnine
  • Pieces
  • Sourcegraph Cody
  • JetBrains
  • Warp
  • Amazon Q
  • Antigravity
  • BoltAI
  • Raycast
  • Jan
  • LM Studio
  • AnythingLLM
  • Open WebUI
  • Msty
  • Cherry Studio
  • LibreChat
  • TypingMind
  • Chorus
  • 5ire
  • n8n
  • LangChain
  • LlamaIndex
  • CrewAI
  • Vercel AI SDK

Before you connect

Questions about Channels.

The practical details behind the request, access and result.

Can the Channels MCP help me find call recordings?

Yes, it lets your agent pull the direct URL for any specific call recording. This means you can listen to interactions for quality assurance or training without searching through a dashboard.

How do I use Channels MCP to update customer info?

You can just tell your AI agent to edit a contact's details. It will update the information in your Channels directory automatically, keeping your records accurate without manual typing.

Can I see my team's call stats with Channels MCP?

Yes, it pulls aggregate performance metrics for your account. You can ask your agent to show you call volumes or throughput to see how your team is performing in real-time.

Does the Channels MCP support managing my contact list?

It does. You can ask your agent to create new contacts, list everyone in your directory, or delete old records to keep your database clean.

How can I use Channels MCP to automate my call notifications?

You can use it to manage and list webhooks. This lets you set up real-time notifications that trigger actions in other capabilities whenever a call occurs.

Is the Channels MCP good for managing cloud telephony?

It is specifically built for Channels.app. It gives your AI agent the ability to coordinate your phone system, manage recordings, and handle customer data in one place.

How do I find my Channels API Key and Account ID?

Log in to your account, click on your profile menu, go to the Developer tab, and you will see your API Key and Account ID.

Can I listen to call recordings via AI?

Yes! The get_call_recording capability generates a temporary secure download link for any recorded call in your history.

How do I create a new contact programmatically?

Use the create_contact capability and provide the customer's name and phone number (in E.164 format).

One connection away

Give your agent a direct line to Channels.

Connect Channels once. Keep it beside 5,900+ managed Connectors when the next task needs more.

Explore every Connector No credit card required · Free tier available