Crisp Connector for AI agents.
6 live capabilities
Manage website live chat and customer support tickets through your AI client.
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Why people use Crisp
Crisp for Live Chat Support Management
This Connector changes that by bringing your entire Crisp dashboard into your AI client. You can ask your agent to find a specific chat, summarize the last ten messages, or pull up a visitor's profile history. You get a unified workspace where your agent handles the data retrieval and messaging for you.
What Vinkius changes
It turns your support dashboard into a conversational interface for your AI agent.
Use it from Claude, ChatGPT, Cursor or another AI client you already have.
One account · 5,900+ Connectors
- Real-world use case 01
Handling a support spike
A support lead asks the agent to list all active conversations when chat volume spikes.
- Real-world use case 02
Providing contextual replies
A customer asks a complex question.
- Real-world use case 03
Lead qualification
A marketer asks for the profile of a specific email.
Complete set · 6capabilities
The complete Crisp capability set.
These are the exact actions your AI can choose when you ask it to work with Crisp.
01—03
3 capabilities in this set.
Part of 6 available through Crisp.
- 01 Capability
List visitors
Get a full list of everyone who has visited your website. Use this to see your total reach and identify frequent visitors.
- 02 Capability
Send message
Send a text response to an active conversation. This lets your agent reply to customers in real time.
- 03 Capability
Get conversation
Pull the specific details for a single chat or email thread. It's the fastest way to see who you're talking to.
04—06
3 capabilities in this set.
Part of 6 available through Crisp.
- 04 Capability
Get messages
Fetch every message in a specific conversation. This provides the full context needed for the agent to give a good answer.
- 05 Capability
Get visitor profile
Look up a specific person's history and tags. Use this to see what pages they visited and how they're categorized.
- 06 Capability
List conversations
See all your active website chats at once. This helps you stay on top of your queue without manual refreshing.
Set up in minutes
One URL. Then ask Crisp to work.
Claude and ChatGPT only need the Connector URL. Copy it once, add it in settings, and use Crisp from the conversation.
Choose your client
Live previewAdvanced clients IDE · CLI
Claude · Web + desktop
Connector URL · ready to paste
Streamable HTTPhttps://edge.vinkius.com/vk_preview_1QU8i1S3Vi9Ev8AY6ZObUgeQX8NXPZ7XCk8r4UHZ/mcp - Step 01
Open Connectors
In Claude Web or Claude Desktop, open Settings and choose Connectors.
- Step 02
Add the URL
Choose Add custom connector, name it Crisp, and paste the URL above.
- Step 03
Turn it on in chat
Select +, open Connectors, and enable Crisp for the conversation.
ChatGPT · Web + desktop
Connector URL · ready to paste
Streamable HTTPhttps://edge.vinkius.com/vk_preview_1QU8i1S3Vi9Ev8AY6ZObUgeQX8NXPZ7XCk8r4UHZ/mcp - Step 01
Open MCP settings
On desktop, open Settings and MCP servers. On web, open your workspace app or connector settings.
- Step 02
Add the URL
Choose Add server with Streamable HTTP, or create a custom MCP app, then paste the Crisp URL.
- Step 03
Save and start
Save the connection and enable Crisp in your conversation. Desktop may ask you to restart once.
Cursor · IDE configuration
Advanced setup
{
"mcpServers": {
"crisp": {
"url": "https://edge.vinkius.com/vk_preview_1QU8i1S3Vi9Ev8AY6ZObUgeQX8NXPZ7XCk8r4UHZ/mcp"
}
}
}- Step 01
Open MCP Settings
Press Cmd+Shift+P (macOS) or Ctrl+Shift+P (Windows/Linux) → search "MCP Settings"
- Step 02
Add the server config
Paste the JSON configuration above into the mcp.json file that opens
- Step 03
Save the file
Cursor will automatically detect the new Connector
- Step 04
Start using Crisp
Open Agent mode in chat and ask: "Using Crisp, help me...". 6 tools available
VS Code Copilot · IDE configuration
Advanced setup
{
"mcpServers": {
"crisp": {
"url": "https://edge.vinkius.com/vk_preview_1QU8i1S3Vi9Ev8AY6ZObUgeQX8NXPZ7XCk8r4UHZ/mcp"
}
}
}- Step 01
Create MCP config
Create a .vscode/mcp.json file in your project root
- Step 02
Add the server config
Paste the JSON configuration above
- Step 03
Enable Agent mode
Open GitHub Copilot Chat and switch to Agent mode using the dropdown
- Step 04
Start using Crisp
Ask Copilot: "Using Crisp, help me...". 6 tools available
Windsurf · IDE configuration
Advanced setup
{
"mcpServers": {
"crisp": {
"url": "https://edge.vinkius.com/vk_preview_1QU8i1S3Vi9Ev8AY6ZObUgeQX8NXPZ7XCk8r4UHZ/mcp"
}
}
}- Step 01
Open MCP Settings
Go to Settings → MCP Configuration or press Cmd+Shift+P and search "MCP"
- Step 02
Add the server
Paste the JSON configuration above into mcp_config.json
- Step 03
Save and reload
Windsurf will detect the new server automatically
- Step 04
Start using Crisp
Open Cascade and ask: "Using Crisp, help me...". 6 tools available
Cline · IDE configuration
Advanced setup
{
"mcpServers": {
"crisp": {
"url": "https://edge.vinkius.com/vk_preview_1QU8i1S3Vi9Ev8AY6ZObUgeQX8NXPZ7XCk8r4UHZ/mcp"
}
}
}- Step 01
Open Cline MCP Settings
Click the Connectors icon in the Cline sidebar panel
- Step 02
Add remote server
Click "Add Connector" and paste the configuration above
- Step 03
Enable the server
Toggle the server switch to ON
- Step 04
Start using Crisp
Ask Cline: "Using Crisp, help me...". 6 tools available
Claude Code · Terminal command
Advanced setup
claude mcp add crisp --transport http "https://edge.vinkius.com/vk_preview_1QU8i1S3Vi9Ev8AY6ZObUgeQX8NXPZ7XCk8r4UHZ/mcp"- Step 01
Install Claude Code
Run npm install -g @anthropic-ai/claude-code if not already installed
- Step 02
Add the Connector
Run the command above in your terminal
- Step 03
Verify the connection
Run claude mcp to list connected servers, or type /mcp inside a session
- Step 04
Start using Crisp
Ask Claude: "Using Crisp, show me...". 6 tools are ready
Where the request belongs
Work Crisp can move forward.
This is for support leads who are drowning in chat windows and customer success managers who need to see visitor history without clicking through five different pages.
Customer Support Representative
They use this to quickly summarize long chat threads and find previous interactions before replying to a customer.
Customer Success Manager
They use this to pull up visitor profiles and tags to see if a lead is a high-priority VIP.
Growth Marketer
They use this to check real-time website traffic and visitor engagement metrics to see if a campaign is working.
When one Connector is not enough
Carry the request into a workflow.
Combine Crisp with the systems that finish the task.
View all recipesBuild the capability set
Add more capabilities.
Each Connector adds new actions and data without changing how you work.
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Leading live chat and customer CRM platform. manage conversations, messages, and customers via AI.
HelpCrunch
Engage customers with live chat, email automation, and a knowledge base that reduces support workload and boosts satisfaction.
Chatwoot
Manage customer engagement via Chatwoot. track conversations, reply to messages, and manage contacts directly from any AI agent.
Chaport
Manage live chat and customer messaging via Chaport. track visitors, send messages, and monitor operator status directly from any AI agent.
Gorgias
Manage your customer support tickets, messages, and user profiles via AI.
Bring your own AI
Change the model, client or framework. Keep Crisp connected.
-
Claude -
ChatGPT -
Gemini -
Cursor -
VS Code -
Windsurf -
ZCode -
Cline -
Zed -
Continue -
Kiro -
Roo Code -
Zencoder -
Goose -
Void -
Augment Code -
Amp -
Qodo -
Tabnine -
Pieces -
Sourcegraph Cody -
JetBrains -
Warp -
Amazon Q -
Antigravity -
BoltAI -
Raycast -
Jan -
LM Studio -
AnythingLLM -
Open WebUI -
Msty -
Cherry Studio -
LibreChat -
TypingMind -
Chorus -
5ire -
n8n -
LangChain -
LlamaIndex -
CrewAI -
Vercel AI SDK
Before you connect
Questions about Crisp.
The practical details behind the request, access and result.
Can I use the Crisp MCP to reply to customers?
Yes, your agent can use the send_message capability to reply to active chat sessions directly from your AI client.
How does this help with customer support?
It lets your agent summarize long threads and pull visitor data, so you don't have to read every single message to understand the problem.
Does the Crisp MCP work with my emails?
Yes, it manages your omnichannel support, which includes both live chat and email conversations.
Can I see who is visiting my site?
You can use the list_visitors capability to see a list of people and get_visitor_profile to see their specific history.
Is this Connector good for marketing?
It's great for growth teams who want to quickly check visitor tags and traffic metrics without leaving their main workspace.
How do I get started with Crisp?
You'll need to get your Plugin ID, Plugin Key, and Website ID from your Crisp dashboard and then connect them to your AI client.
How do I find my Crisp API credentials?
Go to your Crisp dashboard, navigate to the Marketplace, create a new plugin, and you will find your Plugin ID and Plugin Key.
What is the Website ID?
The Website ID is a unique UUID found in your Settings > Website Settings section in Crisp.
Can I retrieve messages from past sessions?
Yes! The get_messages capability allows the agent to retrieve the complete transcript for any session ID in your history.
One connection away
Give your agent a direct line to Crisp.
Connect Crisp once. Keep it beside 5,900+ managed Connectors when the next task needs more.
Explore every Connector No credit card required · Free tier available