Vinkius

HelpCrunch MCP automates your customer support workflow by connecting directly to your chat and customer records. Your agent can list conversations, update client tags, assign chats to specific team members, and pull full transaction history—all through natural conversation.

HelpCrunch MCP is compatible with Claude Claude
HelpCrunch MCP is compatible with ChatGPT ChatGPT
HelpCrunch MCP is compatible with Cursor Cursor
HelpCrunch MCP is compatible with Gemini Gemini
HelpCrunch MCP is compatible with Windsurf Windsurf
HelpCrunch MCP is compatible with VS Code VS Code
HelpCrunch MCP is compatible with JetBrains JetBrains
HelpCrunch MCP is compatible with Vercel Vercel
See Vinkius in Action

Give Claude and any AI agent real-world access

Review and search conversations

List all chats, or use filters to find specific open or historical discussions.

Access detailed customer data

Pull comprehensive profiles for any customer, including their full history of interactions.

Update client records and tags

Apply specific labels or tags to a customer profile after an interaction to aid future sorting.

Manage team workload and routing

Change who owns a chat, assigning it immediately to the correct team member or department.

Draft communications within chats

Send messages directly into an existing chat thread as part of your workflow.

Waiting for input…

AI Agent
HelpCrunch

What AI agents can do with

Make your AI actually useful.

Add this MCP to Claude, Cursor, or Windsurf and your AI stops guessing. It gets real tools to look things up, take action, and handle the stuff you keep doing by hand.

Start using HelpCrunch MCP

Add Customer Tag

Applies a specific label or tag directly to any customer's profile.

Send Message

Sends a direct message into an active chat conversation for immediate communication.

Get Chat Details

Retrieves all detailed information about one specific, individual chat thread.

Get Customer Details

Fetches the complete profile and history for a single customer ID.

List Chats

Lists all active and historical conversations to give you an immediate overview of...

List Customers

Pulls a comprehensive list of every contact record stored in HelpCrunch.

List Departments

List all support departments

List Chat Messages

Useful for understanding context or historical interactions. List all messages...

Search Chats

Pass filter criteria as a JSON string in "filter_json" (e.g., {"status"...

Update Chat Assignee

Assign a chat to a specific team member

Update Chat Status

Update the status of a chat (e.g., closed, open)

Security and governance baked right in.

Pick your AI client below to get set up. Just create a Vinkius account, subscribe, and you're instantly up and running. We handle the entire backend infrastructure, delivering out-of-the-box support for HTTPS Streamable, SSE, and OAuth2—zero messy routing required.

HelpCrunch MCP is compatible with Claude

Claude AI

1

Open Claude Settings

Go to claude.ai, click your profile icon, then navigate to Customize → Connectors.

2

Add Custom Connector

Click the "+" button and select Add custom connector. Paste your Vinkius endpoint URL:

https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com. For OAuth-protected servers, expand Advanced settings to add credentials.

3

Start a conversation

Open a new chat. The HelpCrunch integration is available immediately — no restart needed.

Choose How to Get Started

Build a custom MCP for your own tools, or connect a ready-made integration from our catalog.

Build Your Own

Turn any API into an MCP. Import a spec, define Agent Skills, or deploy with MCPFusion.

  • Import from OpenAPI, Swagger, or YAML specs
  • Create Agent Skills with progressive disclosure
  • Deploy to edge with MCPFusion framework
  • Built in DLP, auth, and compliance on each call
  • Real time usage dashboard and cost metering
  • Publish to catalog or keep private
Start building

Make Your AI Do More

Start with HelpCrunch, then connect any of our 5,200+ other servers whenever your AI needs more. One click, no limits.

  • Use this MCP plus 5,200+ others, all in one place
  • Add new capabilities to your AI anytime you want
  • Connections are secured and governed automatically
  • Track usage and costs across all your servers
  • Works with Claude, ChatGPT, Cursor, and more
  • New servers added to the catalog weekly
HelpCrunch MCP server cover

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by HelpCrunch. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

VINKIUS CLOUD

Cloud Hosted

Managed infra

V8 Isolated

Sandboxed per request

Zero-Trust Proxy

No stored credentials

DLP Enforced

Policy on each call

GDPR Compliant

EU data residency

Token Compression

~60% cost reduction

Your data is protected. See how we built it.

What HelpCrunch MCP does for your AI

Managing customer communication shouldn't mean jumping between five different dashboard tabs just to get one answer. This MCP lets you take control of your entire support process using only your AI client. You can ask your agent to find every chat associated with a specific customer, pulling up their full profile and interaction history in seconds.

Need to hand off a complex ticket? Your agent will check the active conversations, reassign the chat to a different department, and update its status—all without you touching the HelpCrunch dashboard. Because this connection is housed within Vinkius, your AI client can access all of these support tools from one place.

It functions as a dedicated Support Lead that manages everything from tagging clients to ensuring the right person gets the query.

Built · Hosted · Managed by Vinkius
Server ID 019d75af-6a35-718c-9a07-c26842fd945a
Vinkius Inspector
Compliance Grade A+
Score 100/100
Vinkius Inspector Badge — Score 100/100

Frequently asked questions about HelpCrunch MCP

How do I find my HelpCrunch API Key? +

Log in to your HelpCrunch dashboard, navigate to Settings > Developers > Public API. You will be able to generate and copy your unique Bearer token from there.

Can I reassign a chat to another team member? +

Yes! Use the update_chat_assignee tool. You must provide the chat_id and the numeric assignee_id of the team member you wish to assign the conversation to.

How can I filter chats by status? +

Use the search_chats tool and provide a JSON filter string. For example, to find open chats, pass {"status": "open"} in the filter_json parameter.

Is it possible to tag customers through this integration? +

Yes, you can use the add_customer_tag tool. Provide the customer_id and the name of the tag you want to add to their profile.