Vinkius

HaloPSA MCP. Manage ticketing, clients, and assets with chat.

HaloPSA connects your service desk and PSA tools directly to your AI client. Manage entire support workflows—from opening a new ticket to tracking assets, reviewing contracts, or updating statuses—all through natural conversation. It lets you run full operations using only text prompts.

HaloPSA MCP is compatible with Claude Claude
HaloPSA MCP is compatible with ChatGPT ChatGPT
HaloPSA MCP is compatible with Cursor Cursor
HaloPSA MCP is compatible with Gemini Gemini
HaloPSA MCP is compatible with Windsurf Windsurf
HaloPSA MCP is compatible with VS Code VS Code
HaloPSA MCP is compatible with JetBrains JetBrains
HaloPSA MCP is compatible with Vercel Vercel
See Vinkius in Action

Give Claude and any AI agent real-world access

Create Support Tickets

You generate new support requests in HaloPSA using simple text commands.

Review Ticket Statuses and Details

The agent pulls detailed information on specific tickets or provides a complete list of all open items for review.

Audit Client and User Data

You retrieve comprehensive lists of customers, users, sites, and teams to verify data accuracy across your organization.

Track Assets and Finances

The system pulls records for hardware assets, customer contracts, and invoices, giving you quick financial oversight.

Update Records on the Fly

You perform necessary actions like adding internal notes or updating a ticket's status directly from your chat session.

Waiting for input…

AI Agent
HaloPSA

What AI agents can do with HaloPSA: 11 Tools for PSA Management

These tools let your agent read, write, and act across every part of your service desk system, from user directories to billing records.

Make your AI actually useful.

Add this MCP to Claude, Cursor, or Windsurf and your AI stops guessing. It gets real tools to look things up, take action, and handle the stuff you keep doing by hand.

Start using HaloPSA MCP

Create Ticket

Generates and submits a brand new support ticket directly into the HaloPSA system.

Get Ticket

Retrieves all detailed information for one specific ticket ID, including its history...

List Assets

Pulls a comprehensive list of every piece of hardware or software asset recorded in...

List Clients

Provides a full roster of all customer accounts defined within HaloPSA.

List Contracts

Lists every active and expired customer contract for status review.

List Invoices

Retrieves a list of all generated invoices, allowing you to check payment statuses.

List Sites

Shows an inventory of every physical location or operational site tracked by the service desk.

List Teams

Lists all organizational teams configured for support and resource allocation within...

List Tickets

Fetches a bulk list of tickets based on criteria like status or assignee.

List Users

Presents the complete directory of all individual users managed by your service desk...

Perform Ticket Action

Allows you to execute specific changes on a ticket, such as updating its status or...

Security and governance baked right in.

Pick your AI client below to get set up. Just create a Vinkius account, subscribe, and you're instantly up and running. We handle the entire backend infrastructure, delivering out-of-the-box support for HTTPS Streamable, SSE, and OAuth2—zero messy routing required.

HaloPSA MCP is compatible with Claude

Claude AI

1

Open Claude Settings

Go to claude.ai, click your profile icon, then navigate to Customize → Connectors.

2

Add Custom Connector

Click the "+" button and select Add custom connector. Paste your Vinkius endpoint URL:

https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com. For OAuth-protected servers, expand Advanced settings to add credentials.

3

Start a conversation

Open a new chat. The HaloPSA integration is available immediately — no restart needed.

Choose How to Get Started

Build a custom MCP for your own tools, or connect a ready-made integration from our catalog.

Build Your Own

Turn any API into an MCP. Import a spec, define Agent Skills, or deploy with MCPFusion.

  • Import from OpenAPI, Swagger, or YAML specs
  • Create Agent Skills with progressive disclosure
  • Deploy to edge with MCPFusion framework
  • Built in DLP, auth, and compliance on each call
  • Real time usage dashboard and cost metering
  • Publish to catalog or keep private
Start building

Make Your AI Do More

Start with HaloPSA, then connect any of our 5,200+ other servers whenever your AI needs more. One click, no limits.

  • Use this MCP plus 5,200+ others, all in one place
  • Add new capabilities to your AI anytime you want
  • Connections are secured and governed automatically
  • Track usage and costs across all your servers
  • Works with Claude, ChatGPT, Cursor, and more
  • New servers added to the catalog weekly
HaloPSA MCP server cover

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by HaloPSA. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

VINKIUS CLOUD

Cloud Hosted

Managed infra

V8 Isolated

Sandboxed per request

Zero-Trust Proxy

No stored credentials

DLP Enforced

Policy on each call

GDPR Compliant

EU data residency

Token Compression

~60% cost reduction

Your data is protected. See how we built it.

The pain of context switching in service desk management

Today, resolving a single issue means bouncing between five different panels. You open the ticketing system to get the ticket details, then switch to the client portal to verify their contact info, move to an asset registry to check warranty status, and finally jump to a financial tab just to see if they're under contract terms. This constant clicking is where hours vanish.

With this MCP, your agent acts like a single brain for all that data. Instead of tabs, you talk to the chat window. You ask about an asset, and it pulls the record; you ask about billing, and it checks contracts. The result? Your AI client handles the complexity, giving you only the answer you need.

HaloPSA: Control your support workflow with HaloPSA MCP

You no longer have to manually copy a ticket ID and paste it into another tool just to update its status or add an internal note. You tell the agent what needs doing, referencing specific tools like get_ticket and perform_ticket_action.

It's not just data retrieval; it's execution. The system becomes your hands on the keyboard, making you a true Operations Specialist right from your chat.

What HaloPSA MCP does for your AI

Using this MCP, your agent gains complete control over your service desk and PSA data. Instead of navigating multiple tabs in the HaloPSA portal, you simply ask for what you need. For instance, if a client calls about an issue, you can immediately list all their assets or retrieve details on their current contract status, all without leaving the chat window.

You can create new support tickets instantly, look up who used which site, and even perform actions like adding internal notes or changing ticket statuses. It’s like having a dedicated Operations Specialist sitting next to you, ready to execute any command against your system.

Built · Hosted · Managed by Vinkius HaloPSA MCP - Manage Service Desk Tickets & Assets
Server ID 019d75ad-caea-70f2-9f9b-01a6492dd145
Vinkius Inspector
Compliance Grade A+
Score 100/100
Vinkius Inspector Badge — Score 100/100

Frequently asked questions about HaloPSA MCP

How do I set up my HaloPSA API credentials? +

Log in as an Administrator, go to Configuration > Integrations > Halo API. In 'View Applications', create a new app with the 'Agent' login type and grant the necessary permissions. You will receive your Client ID and Client Secret there.

What are the Resource and Auth URLs? +

The Resource URL is typically https://your-tenant.halopsa.com/api and the Auth URL is https://your-tenant.halopsa.com/auth. Replace 'your-tenant' with your actual HaloPSA instance name.

Can I perform actions on tickets, like changing status? +

Yes! Use the perform_ticket_action tool by providing the ticket ID and the specific action ID configured in your Halo instance. You can also add an optional note.

Is the integration secure? +

Yes, it uses industry-standard OAuth2 Client Credentials flow. Your credentials are encrypted and stored securely within the Vinkius Cloud infrastructure.