BOSSDesk Connector for AI agents.
10 live capabilities
Manage IT tickets and hardware assets through your AI client.
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Why people use BOSSDesk
BOSSDesk for Faster IT Service Management
This Connector puts all those resources in one place. You can ask your agent to find an asset, check the user's profile, and update a ticket note in one go. You get a unified workspace where the data comes to you.
What Vinkius changes
You get a direct line from your AI agent to your BOSSDesk data without manual data entry.
Use it from Claude, ChatGPT, Cursor or another AI client you already have.
One account · 5,900+ Connectors
- Real-world use case 01
Ticket Triage
An IT manager asks for a list of all open tickets and then uses get_ticket to see the history of a specific printer issue.
- Real-world use case 02
Hardware Audit
A sysadmin needs to verify a laptop's warranty and uses get_asset to find the serial number and specs.
- Real-world use case 03
Rapid Reporting
A technician creates a new ticket using create_ticket as soon as a user reports a broken screen.
Complete set · 10capabilities
The complete BOSSDesk capability set.
These are the exact actions your AI can choose when you ask it to work with BOSSDesk.
01—04
4 capabilities in this set.
Part of 10 available through BOSSDesk.
- 01 Capability
List locations
List all physical locations. View your office sites and physical locations in one list.
- 02 Capability
List tickets
List all IT support tickets. Get a bird's eye view of your current ticket queue.
- 03 Capability
List users
List all system users. Pull a full list of everyone in your directory.
- 04 Capability
Update ticket
Update an existing ticket. Change statuses or details on a ticket instantly.
05—07
3 capabilities in this set.
Part of 10 available through BOSSDesk.
- 05 Capability
Add ticket note
Add a comment or note to a ticket. This keeps the whole team informed on progress.
- 06 Capability
Create ticket
Create a new support ticket. Use this to log incidents immediately from your chat.
- 07 Capability
Get asset
Get details of a specific asset. Pull up serial numbers and specs for any piece of hardware.
08—10
3 capabilities in this set.
Part of 10 available through BOSSDesk.
- 08 Capability
Get ticket
Get details of a specific ticket. See the full history and requester info for a single case.
- 09 Capability
Get user
Get details of a specific user. Pull up employee profiles and account info.
- 10 Capability
List assets
List all managed IT assets. See your entire hardware and software inventory at once.
Set up in minutes
One URL. Then ask BOSSDesk to work.
Claude and ChatGPT only need the Connector URL. Copy it once, add it in settings, and use BOSSDesk from the conversation.
Choose your client
Live previewAdvanced clients IDE · CLI
Claude · Web + desktop
Connector URL · ready to paste
Streamable HTTPhttps://edge.vinkius.com/vk_preview_KrQ1B4t9ysh5XBLsaVuFmfFS9tErHPUC9wUbBKzS/mcp - Step 01
Open Connectors
In Claude Web or Claude Desktop, open Settings and choose Connectors.
- Step 02
Add the URL
Choose Add custom connector, name it BOSSDesk, and paste the URL above.
- Step 03
Turn it on in chat
Select +, open Connectors, and enable BOSSDesk for the conversation.
ChatGPT · Web + desktop
Connector URL · ready to paste
Streamable HTTPhttps://edge.vinkius.com/vk_preview_KrQ1B4t9ysh5XBLsaVuFmfFS9tErHPUC9wUbBKzS/mcp - Step 01
Open MCP settings
On desktop, open Settings and MCP servers. On web, open your workspace app or connector settings.
- Step 02
Add the URL
Choose Add server with Streamable HTTP, or create a custom MCP app, then paste the BOSSDesk URL.
- Step 03
Save and start
Save the connection and enable BOSSDesk in your conversation. Desktop may ask you to restart once.
Cursor · IDE configuration
Advanced setup
{
"mcpServers": {
"bossdesk": {
"url": "https://edge.vinkius.com/vk_preview_KrQ1B4t9ysh5XBLsaVuFmfFS9tErHPUC9wUbBKzS/mcp"
}
}
}- Step 01
Open MCP Settings
Press Cmd+Shift+P (macOS) or Ctrl+Shift+P (Windows/Linux) → search "MCP Settings"
- Step 02
Add the server config
Paste the JSON configuration above into the mcp.json file that opens
- Step 03
Save the file
Cursor will automatically detect the new Connector
- Step 04
Start using BOSSDesk
Open Agent mode in chat and ask: "Using BOSSDesk, help me...". 10 tools available
VS Code Copilot · IDE configuration
Advanced setup
{
"mcpServers": {
"bossdesk": {
"url": "https://edge.vinkius.com/vk_preview_KrQ1B4t9ysh5XBLsaVuFmfFS9tErHPUC9wUbBKzS/mcp"
}
}
}- Step 01
Create MCP config
Create a .vscode/mcp.json file in your project root
- Step 02
Add the server config
Paste the JSON configuration above
- Step 03
Enable Agent mode
Open GitHub Copilot Chat and switch to Agent mode using the dropdown
- Step 04
Start using BOSSDesk
Ask Copilot: "Using BOSSDesk, help me...". 10 tools available
Windsurf · IDE configuration
Advanced setup
{
"mcpServers": {
"bossdesk": {
"url": "https://edge.vinkius.com/vk_preview_KrQ1B4t9ysh5XBLsaVuFmfFS9tErHPUC9wUbBKzS/mcp"
}
}
}- Step 01
Open MCP Settings
Go to Settings → MCP Configuration or press Cmd+Shift+P and search "MCP"
- Step 02
Add the server
Paste the JSON configuration above into mcp_config.json
- Step 03
Save and reload
Windsurf will detect the new server automatically
- Step 04
Start using BOSSDesk
Open Cascade and ask: "Using BOSSDesk, help me...". 10 tools available
Cline · IDE configuration
Advanced setup
{
"mcpServers": {
"bossdesk": {
"url": "https://edge.vinkius.com/vk_preview_KrQ1B4t9ysh5XBLsaVuFmfFS9tErHPUC9wUbBKzS/mcp"
}
}
}- Step 01
Open Cline MCP Settings
Click the Connectors icon in the Cline sidebar panel
- Step 02
Add remote server
Click "Add Connector" and paste the configuration above
- Step 03
Enable the server
Toggle the server switch to ON
- Step 04
Start using BOSSDesk
Ask Cline: "Using BOSSDesk, help me...". 10 tools available
Claude Code · Terminal command
Advanced setup
claude mcp add bossdesk --transport http "https://edge.vinkius.com/vk_preview_KrQ1B4t9ysh5XBLsaVuFmfFS9tErHPUC9wUbBKzS/mcp"- Step 01
Install Claude Code
Run npm install -g @anthropic-ai/claude-code if not already installed
- Step 02
Add the Connector
Run the command above in your terminal
- Step 03
Verify the connection
Run claude mcp to list connected servers, or type /mcp inside a session
- Step 04
Start using BOSSDesk
Ask Claude: "Using BOSSDesk, show me...". 10 tools are ready
Where the request belongs
Work BOSSDesk can move forward.
IT managers and help desk technicians who are tired of manual data entry and constant tab-switching between asset lists and ticketing systems.
IT Manager
Checks ticket queues and asset availability across departments without opening the portal.
Help Desk Technician
Updates ticket statuses and notes during active troubleshooting sessions.
System Administrator
Verifies hardware specs and office locations during audits using natural language.
Build the capability set
Add more capabilities.
Each Connector adds new actions and data without changing how you work.
Browse ConnectorsAtera
Manage IT operations with Atera. track agents, tickets, and customers via AI.
Jitbit
Track and resolve IT support tickets with a fast helpdesk that includes automation rules, knowledge base, and SLA monitoring.
HaloPSA
Automate service desk workflows via HaloPSA. manage tickets, clients, users, and assets directly from any AI agent.
Deskpro
Deliver exceptional helpdesk support with ticket management, self-service portals, and SLA tracking across every channel.
Freshservice
Manage your IT service desk, track tickets, and oversee assets via AI agents with Freshservice.
Zoho Desk
AI-powered helpdesk: manage tickets, contacts, and support workflows via agents.
Bring your own AI
Change the model, client or framework. Keep BOSSDesk connected.
-
Claude -
ChatGPT -
Gemini -
Cursor -
VS Code -
Windsurf -
ZCode -
Cline -
Zed -
Continue -
Kiro -
Roo Code -
Zencoder -
Goose -
Void -
Augment Code -
Amp -
Qodo -
Tabnine -
Pieces -
Sourcegraph Cody -
JetBrains -
Warp -
Amazon Q -
Antigravity -
BoltAI -
Raycast -
Jan -
LM Studio -
AnythingLLM -
Open WebUI -
Msty -
Cherry Studio -
LibreChat -
TypingMind -
Chorus -
5ire -
n8n -
LangChain -
LlamaIndex -
CrewAI -
Vercel AI SDK
Before you connect
Questions about BOSSDesk.
The practical details behind the request, access and result.
Can I use the BOSSDesk MCP to manage my help desk?
Yes, it connects your agent to your BOSSDesk account so you can manage tickets and assets through natural conversation.
How does BOSSDesk MCP help with asset tracking?
It lets your agent pull real-time hardware and software specs, including serial numbers, directly from your inventory.
Can I create new tickets using this?
Yes, you can use your AI client to log new incident reports and support tickets without leaving your workspace.
Does BOSSDesk MCP support user management?
It allows you to query your employee directory and pull specific user profiles whenever you need them.
Can I update ticket statuses?
Yes, you can update existing tickets and add notes to them to keep your team informed on progress.
Is BOSSDesk MCP good for multi-site offices?
It can list all your physical office locations and provide details for each site in your directory.
Can I check the status of a specific support ticket?
Yes! Use the get_ticket capability with the Ticket ID. Your agent will fetch the latest status, priority, and requester info directly from BOSSDesk.
How do I find information about a specific asset like a laptop?
Simply ask the agent to get_asset and provide the Asset ID or serial number. It will retrieve the technical specifications and assignment details from the BOSSDesk inventory.
Does the integration allow creating a ticket for an employee?
Yes. Use the create_ticket capability and provide the employee's email. BOSSDesk will link the new ticket to their existing user profile automatically.
One connection away
Give your agent a direct line to BOSSDesk.
Connect BOSSDesk once. Keep it beside 5,900+ managed Connectors when the next task needs more.
Explore every Connector No credit card required · Free tier available