Vinkius
HelpCrunch

HelpCrunch MCP for AI. Manage every customer interaction from one place.

Claude Claude
ChatGPT ChatGPT
Cursor Cursor
Gemini Gemini
Windsurf Windsurf
VS Code VS Code
JetBrains JetBrains
Vercel Vercel
See Vinkius in Action

Works with every AI agent you already use

…and any MCP-compatible client

HelpCrunch MCP on Cursor AI Code EditorHelpCrunch MCP on Claude Desktop AppHelpCrunch MCP on OpenAI Agents SDKHelpCrunch MCP on Visual Studio CodeHelpCrunch MCP on GitHub Copilot AI AgentHelpCrunch MCP on Google Gemini AIHelpCrunch MCP on Lovable AI DevelopmentHelpCrunch MCP on Mistral AI AgentsHelpCrunch MCP on Amazon AWS Bedrock

Connect to your AI in seconds.

HelpCrunch MCP connects your agent directly to multi-channel customer support workflows. It lets you list all active chats, retrieve deep customer history, update profiles instantly, and send replies—all from one place without leaving your main application.

What your AI can do

Create customer

Builds a brand new customer profile using an email address and name.

Get conversation details

Pulls all the information for one specific chat conversation ID.

Get customer details

Retrieves a customer's full profile and recorded details.

+ 9 more capabilities included
View all customer conversations

Lists every active and past chat interaction for immediate review.

Search for specific users

Finds customers quickly using filters like email or name instead of scrolling through a list.

Manage customer records

Creates new user profiles and updates existing details to maintain an accurate database.

Send messages in active chats

Posts replies directly into a chat thread as if you were typing it manually.

Change support ticket status

Marks conversations as open, pending, or closed to keep team workflows moving efficiently.

Included with Plan

Waiting for input…

AI Agent

HelpCrunch: 12 Customer Interaction Tools

These tools allow you to interact with every part of your HelpCrunch account—from listing chats to updating user records—all through natural conversation.

Make your AI actually useful.

Add this MCP to Claude, Cursor, or Windsurf and your AI stops guessing. It gets real tools to look things up, take action, and handle the stuff you keep doing by hand.

Start using HelpCrunch on Vinkius

Create Customer

Builds a brand new customer profile using an email address and name.

Get Conversation Details

Pulls all the information for one specific chat conversation ID.

Get Customer Details

Retrieves a customer's full profile and recorded details.

List Team Agents

Gets a directory of all team members and their current agent status.

List Conversations

Generates a full list of every customer chat conversation ID.

List Customers

Provides an exhaustive listing of all customers in the system.

List Departments

Shows a list of department names configured for support routing.

List Messages In Chat

Retrieves every message that was sent in a specific chat conversation.

List Active Webhooks

Displays the list of webhooks that are currently set up in your account.

Search Customers

Filters the customer database to find specific users based on provided criteria.

Send Chat Message

Posts a message into an existing chat thread from the agent's perspective.

Update Conversation Status

Changes the status of a conversation, marking it as open, pending, or closed.

Security and governance baked right in.

Pick your AI client below to get set up. Just create a Vinkius account, subscribe, and you're instantly up and running. We handle the entire backend infrastructure, delivering out-of-the-box support for HTTPS Streamable, SSE, and OAuth2—zero messy routing required.

Claude AI

Claude AI

1

Open Claude Settings

Go to claude.ai, click your profile icon, then navigate to Customize → Connectors.

2

Add Custom Connector

Click the "+" button and select Add custom connector. Paste your Vinkius endpoint URL:

https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com. For OAuth-protected servers, expand Advanced settings to add credentials.

3

Start a conversation

Open a new chat. The HelpCrunch integration is available immediately — no restart needed.

Choose How to Get Started

Build a custom MCP for your own tools, or connect a ready-made integration from our catalog.

Build Your Own

Turn any API into an MCP. Import a spec, define Agent Skills, or deploy with MCPFusion.

  • Import from OpenAPI, Swagger, or YAML specs
  • Create Agent Skills with progressive disclosure
  • Deploy to edge with MCPFusion framework
  • Built in DLP, auth, and compliance on every call
  • Real time usage dashboard and cost metering
  • Publish to catalog or keep private
Start building

Make Your AI Do More

Start with HelpCrunch, then connect any of our 5,100+ other servers whenever your AI needs more. One click, no limits.

  • Use this MCP plus 5,100+ others, all in one place
  • Add new capabilities to your AI anytime you want
  • Every connection is secured and compliant automatically
  • Track usage and costs across all your servers
  • Works with Claude, ChatGPT, Cursor, and more
  • New servers added to the catalog every week
HelpCrunch MCP server cover

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by HelpCrunch. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Policy on every call

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Works with Claude, ChatGPT, Cursor, and more

The Model Context Protocol standardizes how applications expose capabilities to LLMs. Instead of operating in isolation, your AI gains direct access to external platforms, live data, and real-world actions through secure, standardized connections.

This connection provides 12 powerful capabilities that interface natively with Claude, ChatGPT, Cursor, and other compatible AI platforms. No middleware. No custom integration required.

Juggling tabs just to update a customer's profile is exhausting.

Today, if you find out a customer has upgraded their service tier during a chat, you have to do four things: copy the name and email; log into your CRM; search for the account; and manually change the status field. It takes five minutes of clicking through three different systems.

With this MCP, the process shrinks to one sentence spoken to your agent. You tell it to update the profile, provide the new details, and done. Your AI client handles the data transfer and record modification immediately.

Manage Support Statuses with `update_conversation_status`

Manually changing a chat status means opening the ticket, finding the dropdown menu, selecting 'Pending,' and clicking save. You lose time just navigating the UI instead of solving problems.

Now, you simply tell your agent to update the conversation status. It executes that action instantly through the API, updating the record without any clicks or context switching on your end.

What your AI can actually do with this

This connector turns your AI client into a dedicated support coordinator for your entire customer communication stack. You can manage every aspect of the user lifecycle using natural conversation. Need to know what happened in a chat last week? Your agent retrieves all that metadata and history instantly. Want to update a customer's VIP status or add their company size? It writes that data back to the system, keeping your records accurate.

If you’re looking for powerful connectors like this, Vinkius is where you find them.

You stop manually switching between chat windows, searching through emails, and updating separate CRMs. Your agent handles the heavy lifting: it can triage open chats, pull team agent directories to check capacity, or send a quick message right into an ongoing conversation—all without you ever touching a dashboard button.

Built · Hosted · Managed by Vinkius HelpCrunch MCP - Automate Customer Support Data
Server ID 019dd101-2bf9-724f-98c0-ea9b9daa0dbe
Vinkius Inspector
Compliance Grade A+
Score 100/100
Vinkius Inspector Badge — Score 100/100

Questions you might have

How do I use `list_conversations` with HelpCrunch MCP? +

You simply ask the agent to list conversations. It retrieves a full manifest of all chats, letting you see which ones are active or require attention.

Can I update user details using `update_customer`? +

Yes, you can programmatically change customer records. Just provide the target customer's identifier along with the attributes you want to modify.

What is the best way to get chat history? Using `list_messages_in_chat`? +

That’s right. Running list_messages_in_chat pulls every single message sent in a specific conversation, giving you a complete historical record for context.

Does HelpCrunch MCP allow me to search customers by name? Use `search_customers`. +

Yes. The search_customers tool lets you filter the database using various criteria like email or specific names, making it much faster than browsing.

I need to manage my integrations, so how can I list all configured webhooks using `list_active_webhooks`? +

This tool displays every webhook currently set up in your HelpCrunch account. You check this list when you need to audit which external systems are connected or if a hook needs updating.

How do I efficiently manage chat queues and team workload using `update_conversation_status`? +

You change the status of any chat—open, pending, or closed—with this tool. This is critical for ensuring that chats are routed to the right agent and that your department's overall capacity stays organized.

If I need to know who is available on my support team, how do I use `list_team_agents`? +

This function pulls a directory of all agents in your team. It gives you visibility into everyone's current status and helps you plan which team member can take on the next high-priority query.

When I need historical data or reporting, how do I use `list_customers` to get a full roster of accounts? +

This tool retrieves a complete list of every customer record in your system. Use it when you need bulk data for reporting purposes or want to confirm the existence of an account before running specific actions.

How do I generate an API Key in HelpCrunch? +

Log in to your HelpCrunch account, navigate to Settings > Developers > Public API, and click Generate New API Key to obtain your token.

Can the agent respond to customers directly? +

Yes! Use the send_chat_message tool to post replies into any active chat thread. The message will appear as coming from your agent account.

How do I search for a customer by email? +

The search_customers tool allows you to perform lookups using filters like email, name, or external ID to retrieve specific user profiles.

Built & Managed by Vinkius 30s setup 12 tools

We've already built the connector for HelpCrunch. Just plug in your AI agents and start using Vinkius.

No hosting. No infrastructure. No complex setup.
All 12 tools are live and waiting. You're up and running in seconds.

Vinkius runs on Claude Claude
Vinkius runs on ChatGPT ChatGPT
Vinkius runs on Cursor Cursor
Vinkius runs on Gemini Gemini
Vinkius runs on Windsurf Windsurf
Vinkius runs on VS Code VS Code
Vinkius runs on JetBrains JetBrains
Vinkius runs on Vercel Vercel
+ other MCP clients

Vinkius gives your AI agents access to the full catalog of app connectors, all fully managed, secure, and enterprise-ready. One subscription, every tool you need.

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Built, hosted, and secured by Vinkius. You just connect and go.