Vinkius
Polaria

Polaria MCP for AI. Manage contacts, conversations, and FAQs in one flow.

Claude Claude
ChatGPT ChatGPT
Cursor Cursor
Gemini Gemini
Windsurf Windsurf
VS Code VS Code
JetBrains JetBrains
Vercel Vercel
See Vinkius in Action

Works with every AI agent you already use

…and any MCP-compatible client

Polaria MCP on Cursor AI Code EditorPolaria MCP on Claude Desktop AppPolaria MCP on OpenAI Agents SDKPolaria MCP on Visual Studio CodePolaria MCP on GitHub Copilot AI AgentPolaria MCP on Google Gemini AIPolaria MCP on Lovable AI DevelopmentPolaria MCP on Mistral AI AgentsPolaria MCP on Amazon AWS Bedrock

Connect to your AI in seconds.

Polaria MCP Server connects your AI agent directly to a unified customer support platform. It lets you manage user contacts, pull up full chat logs, track ticket statuses, and retrieve instant FAQ answers—all from one conversation flow.

Instead of switching between Polaria, your CRM, and your knowledge base, your agent does it all automatically.

What your AI can do

Create contact

Adds a brand-new customer record to your Polaria contact database.

Add chat message

Sends a message into an existing Polaria conversation thread.

Get contact

Retrieves the full profile and details for one specific user or contact.

+ 5 more capabilities included
Read Contact Details

Retrieves specific customer information by running get_contact.

Manage Chat Messages

Adds a message to an ongoing chat thread using the add_chat_message tool.

List All Contacts

Returns a list of all available customer records via list_contacts.

Check Conversation History

Gathers details for an entire chat thread using the get_conversation tool, letting you see the full context.

Search Knowledge Base

Pulls a list of available FAQ articles with list_faqs, allowing your agent to find answers immediately.

Create New Users

Adds new customer records into Polaria using the create_contact tool.

Included with Plan

Waiting for input…

AI Agent

Polaria MCP Server: 8 Tools for Support Ops

These eight tools let your AI agent perform every action needed in a modern support desk—from checking user details to updating conversation status.

Make your AI actually useful.

Add this MCP to Claude, Cursor, or Windsurf and your AI stops guessing. It gets real tools to look things up, take action, and handle the stuff you keep doing by hand.

Start using Polaria on Vinkius

Create Contact

Adds a brand-new customer record to your Polaria contact database.

Add Chat Message

Sends a message into an existing Polaria conversation thread.

Get Contact

Retrieves the full profile and details for one specific user or contact.

Get Conversation

Pulls all historical messages and status updates from a single chat conversation.

List Contacts

Generates a list of multiple contacts, letting you see who's in the system.

List Conversations

Retrieves a summary of recent chat threads and their current status.

List Faqs

Lists all available FAQ articles in Polaria, helping your agent find the right answer quickly.

List Widgets

Displays a list of customizable widgets available within the Polaria platform.

Security and governance baked right in.

Pick your AI client below to get set up. Just create a Vinkius account, subscribe, and you're instantly up and running. We handle the entire backend infrastructure, delivering out-of-the-box support for HTTPS Streamable, SSE, and OAuth2—zero messy routing required.

Claude AI

Claude AI

1

Open Claude Settings

Go to claude.ai, click your profile icon, then navigate to Customize → Connectors.

2

Add Custom Connector

Click the "+" button and select Add custom connector. Paste your Vinkius endpoint URL:

https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com. For OAuth-protected servers, expand Advanced settings to add credentials.

3

Start a conversation

Open a new chat. The Polaria integration is available immediately — no restart needed.

Choose How to Get Started

Build a custom MCP for your own tools, or connect a ready-made integration from our catalog.

Build Your Own

Turn any API into an MCP. Import a spec, define Agent Skills, or deploy with MCPFusion.

  • Import from OpenAPI, Swagger, or YAML specs
  • Create Agent Skills with progressive disclosure
  • Deploy to edge with MCPFusion framework
  • Built in DLP, auth, and compliance on every call
  • Real time usage dashboard and cost metering
  • Publish to catalog or keep private
Start building

Make Your AI Do More

Start with Polaria, then connect any of our 5,100+ other servers whenever your AI needs more. One click, no limits.

  • Use this MCP plus 5,100+ others, all in one place
  • Add new capabilities to your AI anytime you want
  • Every connection is secured and compliant automatically
  • Track usage and costs across all your servers
  • Works with Claude, ChatGPT, Cursor, and more
  • New servers added to the catalog every week
Polaria MCP server cover

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Polaria. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Works with Claude, ChatGPT, Cursor, and more

The Model Context Protocol standardizes how applications expose capabilities to LLMs. Instead of operating in isolation, your AI gains direct access to external platforms, live data, and real-world actions through secure, standardized connections.

This connection provides 8 powerful capabilities that interface natively with Claude, ChatGPT, Cursor, and other compatible AI platforms. No middleware. No custom integration required.

Managing support history shouldn't feel like switching between five different tabs.

Today, an agent handling a request has to copy the user ID from the chat window into the CRM. Then they open the ticket management system to check status. Finally, they switch over to the knowledge base to find the answer. It’s slow, it's painful, and data gets lost in the handoffs.

With Polaria MCP Server, your AI client manages all this. The agent runs `get_contact` for user details, checks ticket status via `list_conversations`, and pulls help articles using `list_faqs`. You get a single, real-time answer without ever leaving the chat interface.

Polaria MCP Server: Make sure every customer interaction is recorded.

Manually logging notes or updating ticket status requires multiple clicks and remembering to switch between systems. You risk human error, missing key details about the user's journey before they even call back.

The agent handles this automatically. After responding, it can run `add_chat_message` and update the record immediately. The entire interaction—the question, your reply, and the status change—is recorded in one atomic step.

What your AI can actually do with this

This server plugs your AI agent directly into Polaria's entire customer support setup. Instead of making you jump between your chat window, your CRM, and your knowledge base, it lets your agent handle everything automatically. It’s all about keeping the conversation flowing without dropping context.

Managing People Records

Your agent handles every angle of the user profile. You can use list_contacts to pull up a comprehensive roster of everyone in the system, letting you see who's signed up. If you need details on one specific person, running get_contact pulls their full profile and all the background data. Don't have a record for a new customer? No sweat; your agent can use create_contact to add that brand-new user right into Polaria’s database.

Tracking Conversations and History

When someone chats with you, this server gives your agent total visibility. You'll use list_conversations to grab a quick summary of recent threads and check their current status at a glance. If the user needs you to dive deep into what was said, get_conversation pulls every single message and status update from that whole chat history so nothing gets missed.

When it’s time for your agent to reply, running add_chat_message sends a response right into the existing Polaria thread. You're always replying in context.

Finding Answers and System Details

Your agent doesn't have to guess what answer to give. It can use list_faqs to list every available article in Polaria, giving your agent the data it needs to find a correct answer fast. You can also check out system capabilities by running list_widgets, which displays all the customizable widgets that are set up within the Polaria platform.

This setup lets your AI client do three things: Get and Create Contacts using get_contact, create_contact, and list_contacts; Control Chat Flow with tools like get_conversation and add_chat_message; and Access Knowledge by listing available articles via list_faqs. It’s a full-stack connection that keeps your agent working right where you need it to.

Built · Hosted · Managed by Vinkius Polaria MCP Server - Manage Support Contacts & Chats
Server ID 019dd13e-fb1c-730d-8996-16fc389aba89
Vinkius Inspector
Compliance Grade A+
Score 100/100
Vinkius Inspector Badge — Score 100/100

Questions you might have

How do I check a user's history with Polaria MCP Server? +

You use get_conversation. This tool pulls all messages, statuses, and context from a specific chat thread. It gives your agent the full background needed to respond accurately.

Can I add new contacts using the Polaria MCP Server? +

Yep, you use create_contact. This tool takes necessary data fields and adds a brand-new record directly into your main customer database within Polaria.

What is the difference between `list_contacts` and `get_contact`? +

list_contacts gives you a roster—it shows multiple contacts. Use it when you need to review several users. get_contact drills down, giving you all the specific data for one single user.

Does Polaria MCP Server handle ticket status updates? +

Yes, by managing conversations and contacts, your agent can update statuses internally. You manage this capability via structured actions after gathering data with list_conversations.

Are there rate limits when using the `list_conversations` tool? +

Yes, Polaria enforces API call rates to maintain stability. We recommend batching your requests and implementing exponential backoff if you hit a limit. Typically, the system allows 100 calls per minute for standard usage.

What should I do if `add_chat_message` fails? +

Check the error code returned by the tool first; this tells you exactly what went wrong. Common issues include an invalid conversation ID or insufficient permissions on your connected account. Double-check all required parameters.

How can I filter results when using `list_faqs`? +

You must pass specific filters to the list_faqs function, such as a keyword or category ID. The tool returns structured data that allows you to narrow down results by content type or date last updated.

What parameters are required when I call `get_contact`? +

The get_contact tool absolutely requires a unique contact ID (CID) and optionally an API key for authentication. Providing the CID ensures the agent retrieves one specific record instead of listing all users.

Where do I find my Secret Key? +

Log in to Polaria, go to Settings > Marketplace > Create my own app, create a new application, and show the 'Secret Key' in the authorized applications section.

What is the Base URL for the API? +

The Polaria REST API v2 base URL is: https://polaria.ai/rest/v2/

Can I modify existing conversations? +

Yes, you can add replies and change the status of existing conversations directly using the Polaria MCP.

Built & Managed by Vinkius 30s setup 8 tools

We've already built the connector for Polaria. Just plug in your AI agents and start using Vinkius.

No hosting. No infrastructure. No complex setup.
All 8 tools are live and waiting. You're up and running in seconds.

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