How to Use the Dixa MCP in Claude Code

Q: Can I use Dixa tools in my Claude Code scripts?

Yes. Every tool, from createconversation to listendusers, is available for your scripts. You can chain them to build complex automation logic.

Use the Dixa MCP Server with Claude Code to automate support ticket lifecycle tasks directly from your terminal.

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Connect Dixa MCP to Claude Code

Create your Vinkius account to connect Dixa to Claude Code and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup Dixa with Claude Code

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Manage Dixa via Claude Code terminal

Run scripts to handle your support queue without a browser. Use `list_conversations` to pipe ticket data into your local logs and `resolve_conversation` to close them after a build. It works in any headless environment. You can automate your entire support workflow using standard shell commands and the tools exposed by this server.

Automate Dixa webhook monitoring

Track your event configurations from the command line. Use `list_active_webhooks` to verify your setup and `get_connection_status` to check your API health during a deployment. This is ideal for CI/CD pipelines. You can trigger a test that checks your Dixa integration status before your code goes live.

Query Dixa teams with Claude Code

Get real-time data on agent and team availability. Run `list_support_agents` and `list_support_teams` to pull current data for internal dashboards or monitoring tools. It gives you programmatic access to your support structure. You can integrate this data into your custom scripts to improve how your team manages incoming messages.

Setup guide

Set up Dixa MCP in Claude Code

Prerequisites

Claude Code CLI installed (npm install -g @anthropic-ai/claude-code)
Active Vinkius subscription with a valid endpoint token

1

Run the add command

Open your terminal and run the command shown on the right. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com. Use --scope user to make it available across all projects.
2

Verify the connection

Start a Claude Code session and type /mcp to list connected servers. You should see dixa-alternative-mcp with a green status indicator.
3

Start using tools

Ask Claude Code something like "Check my latest Dixa transactions." It will automatically discover and invoke the available Dixa tools.

Terminal

claude mcp add --transport http dixa-alternative-mcp https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

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Prerequisites

Claude Code CLI installed
Active Vinkius subscription with a valid endpoint token

1

Open the config file

Create or edit .mcp.json in your project root for project-level scope, or ~/.claude.json for user-level scope.
2

Add the Dixa MCP

Paste the JSON snippet shown on the right into the mcpServers object. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Restart Claude Code

Start a new Claude Code session. Type /mcp to confirm the server is connected. The tools will be automatically available in your conversation.

.mcp.json

{
  "mcpServers": {
    "dixa-alternative-mcp": {
      "type": "url",
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Get your connection token →

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Dixa. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Common questions about Dixa MCP in Claude Code

Run the command 'claude mcp add' followed by the transport details and the server URL. This registers the tools in your ~/.claude.json file.

Yes. Every tool, from `create_conversation` to `list_end_users`, is available for your scripts. You can chain them to build complex automation logic.

It supports the entire toolset. You can verify this by running 'claude mcp list' after the installation is complete.

The server uses a zero-trust architecture. It only interacts with your Dixa profile via the tools you invoke, keeping your customer and agent records isolated from your local environment.

All communication is ephemeral. The server does not cache your conversation logs or customer profiles. Once the tool call finishes, the data is removed from the memory of the session.

Use it with your favorite AI tools

Connect this server to Cursor, Claude, VS Code, and more.

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