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Dixa MCP Server for Claude Code 10 tools — connect in under 2 minutes

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Claude Code is Anthropic's agentic CLI for terminal-first development. Add Dixa as an MCP server in one command and Claude Code will discover every tool at runtime. ideal for automation pipelines, CI/CD integration, and headless workflows via Vinkius.

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Classic Setup·bash
# Your Vinkius token. get it at cloud.vinkius.com
claude mcp add dixa --transport http "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
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* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure

About Dixa MCP Server

Integrate Dixa, the customer friendship platform, directly into your AI workflow. Manage your multi-channel support conversations, monitor agent presence and performance, track service queues, and oversee your support teams using natural language.

Claude Code registers Dixa as an MCP server in a single terminal command. Once connected, Claude Code discovers all 10 tools at runtime and can call them headlessly. ideal for CI/CD pipelines, cron jobs, and automated workflows where Dixa data drives decisions without human intervention.

What you can do

  • Conversation Oversight — List and retrieve detailed information for all customer conversations and their current processing status.
  • Agent Intelligence — Monitor real-time agent presence, profile details, and team assignments across your organization.
  • Queue Monitoring — Track active service queues and routing settings to ensure efficient support delivery.
  • Team Management — List all support teams and identify members assigned to specific organizational units.

The Dixa MCP Server exposes 10 tools through the Vinkius. Connect it to Claude Code in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.

How to Connect Dixa to Claude Code via MCP

Follow these steps to integrate the Dixa MCP Server with Claude Code.

01

Install Claude Code

Run npm install -g @anthropic-ai/claude-code if not already installed

02

Add the MCP Server

Run the command above in your terminal

03

Verify the connection

Run claude mcp to list connected servers, or type /mcp inside a session

04

Start using Dixa

Ask Claude: "Using Dixa, show me...". 10 tools are ready

Why Use Claude Code with the Dixa MCP Server

Claude Code provides unique advantages when paired with Dixa through the Model Context Protocol.

01

Single-command setup: `claude mcp add` registers the server instantly. no config files to edit or applications to restart

02

Terminal-native workflow means MCP tools integrate seamlessly into shell scripts, CI/CD pipelines, and automated DevOps tasks

03

Claude Code runs headlessly, enabling unattended batch processing using Dixa tools in cron jobs or deployment scripts

04

Built by the same team that created the MCP protocol, ensuring first-class compatibility and the fastest adoption of new protocol features

Dixa + Claude Code Use Cases

Practical scenarios where Claude Code combined with the Dixa MCP Server delivers measurable value.

01

CI/CD integration: embed Dixa tool calls in your deployment pipeline to validate configurations or fetch secrets before shipping

02

Headless batch processing: schedule Claude Code to query Dixa nightly and generate reports without human intervention

03

Shell scripting: pipe Dixa outputs into other CLI tools for data transformation, filtering, and aggregation

04

Infrastructure monitoring: run Claude Code in a cron job to query Dixa status endpoints and alert on anomalies

Dixa MCP Tools for Claude Code (10)

These 10 tools become available when you connect Dixa to Claude Code via MCP:

01

get_agent_profile

Get full profile and performance data for a specific agent

02

get_conversation_details

Get detailed information for a specific customer conversation

03

get_service_account_metadata

Retrieve metadata and usage limits for your Dixa account

04

list_customer_conversations

List all customer service conversations in your Dixa account

05

list_open_support_tickets

Identify conversations that are currently in an "Open" or "Unassigned" status

06

list_service_agents

List all support agents registered in your Dixa organization

07

list_service_queues

List all active service queues configured in Dixa

08

list_support_teams

List all configured support teams and their members

09

quick_agent_presence_audit

Retrieve a high-level summary of active agent presence statuses

10

search_conversations_by_subject

Search for conversations using a keyword in the subject

Example Prompts for Dixa in Claude Code

Ready-to-use prompts you can give your Claude Code agent to start working with Dixa immediately.

01

"List all open support conversations."

02

"Show me the details for conversation '12345'."

03

"Who is currently available in the 'Sales' team?"

Troubleshooting Dixa MCP Server with Claude Code

Common issues when connecting Dixa to Claude Code through the Vinkius, and how to resolve them.

01

Command not found: claude

Ensure Claude Code is installed globally: npm install -g @anthropic-ai/claude-code
02

Connection timeout

Check your internet connection and verify the Edge URL is reachable

Dixa + Claude Code FAQ

Common questions about integrating Dixa MCP Server with Claude Code.

01

How do I add an MCP server to Claude Code?

Run claude mcp add --transport http "" in your terminal. Claude Code registers the server and discovers all tools immediately.
02

Can Claude Code run MCP tools in headless mode?

Yes. Claude Code supports non-interactive execution, making it ideal for scripts, cron jobs, and CI/CD pipelines that need MCP tool access.
03

How do I list all connected MCP servers?

Run claude mcp in your terminal to see all registered servers and their status, or type /mcp inside an active Claude Code session.

Connect Dixa to Claude Code

Get your token, paste the configuration, and start using 10 tools in under 2 minutes. No API key management needed.