How do I get a Dixa API Token?

Log in to your Dixa account as an administrator, navigate to **Settings > Integrations > API Tokens**, and click **Create Token**. Note that you may need a specific plan for API access.

Can the agent reply to customers?

This integration currently focuses on listing and auditing conversations, agents, and queues. Sending replies to customers should be managed via the Dixa agent interface.

Does the integration show real-time agent presence?

Yes, you can use the list_service_agents or quick_agent_presence_audit tools to see the current presence status of your support team.

Dixa MCP Server for Google ADK 10 tools — connect in under 2 minutes

Name: Dixa
Availability: InStock
Author: Vinkius

google.github.io/adk-docs/tools/mcp-tools

Built by Vinkius GDPR 10 Tools SDK

Google Agent Development Kit (ADK) is Google's framework for building production AI agents. Add Dixa as an MCP tool provider through Vinkius and your ADK agents can call every tool with full schema introspection.

Get MCP Server for AI Agents

ASK AI ABOUT THIS MCP SERVER

Open in ChatGPT Open in Claude Open in Perplexity

Vinkius supports streamable HTTP and SSE.

python

from google.adk.agents import Agent
from google.adk.tools.mcp_tool import McpToolset
from google.adk.tools.mcp_tool.mcp_session_manager import (
    StreamableHTTPConnectionParams,
)

# Your Vinkius token. get it at cloud.vinkius.com
mcp_tools = McpToolset(
    connection_params=StreamableHTTPConnectionParams(
        url="https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp",
    )
)

agent = Agent(
    model="gemini-2.5-pro",
    name="dixa_agent",
    instruction=(
        "You help users interact with Dixa "
        "using 10 available tools."
    ),
    tools=[mcp_tools],
)

Fully ManagedVinkius Servers

60%Token savings

High SecurityEnterprise-grade

IAMAccess control

EU AI ActCompliant

DLPData protection

V8 IsolateSandboxed

Ed25519Audit chain

<40msKill switch

Stream every event to Splunk, Datadog, or your own webhook in real-time

* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure

About Dixa MCP Server

Integrate Dixa, the customer friendship platform, directly into your AI workflow. Manage your multi-channel support conversations, monitor agent presence and performance, track service queues, and oversee your support teams using natural language.

Google ADK natively supports Dixa as an MCP tool provider. declare Vinkius Edge URL and the framework handles discovery, validation, and execution automatically. Combine 10 tools with Gemini's long-context reasoning for complex multi-tool workflows, with production-ready session management and evaluation built in.

What you can do

Conversation Oversight — List and retrieve detailed information for all customer conversations and their current processing status.
Agent Intelligence — Monitor real-time agent presence, profile details, and team assignments across your organization.
Queue Monitoring — Track active service queues and routing settings to ensure efficient support delivery.
Team Management — List all support teams and identify members assigned to specific organizational units.

The Dixa MCP Server exposes 10 tools through the Vinkius. Connect it to Google ADK in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.

How to Connect Dixa to Google ADK via MCP

Follow these steps to integrate the Dixa MCP Server with Google ADK.

Install Google ADK

Run pip install google-adk

Replace the token

Replace [YOUR_TOKEN_HERE] with your Vinkius token

Create the agent

Save the code above and integrate into your ADK workflow

Explore tools

The agent will discover 10 tools from Dixa via MCP

Why Use Google ADK with the Dixa MCP Server

Google ADK provides unique advantages when paired with Dixa through the Model Context Protocol.

Google ADK natively supports MCP tool servers. declare a tool provider and the framework handles discovery, validation, and execution

Built on Gemini models, ADK provides long-context reasoning ideal for complex multi-tool workflows with Dixa

Production-ready features like session management, evaluation, and deployment come built-in. not bolted on

Seamless integration with Google Cloud services means you can combine Dixa tools with BigQuery, Vertex AI, and Cloud Functions

Dixa + Google ADK Use Cases

Practical scenarios where Google ADK combined with the Dixa MCP Server delivers measurable value.

Enterprise data agents: ADK agents query Dixa and cross-reference results with internal databases for comprehensive analysis

Multi-modal workflows: combine Dixa tool responses with Gemini's vision and language capabilities in a single agent

Automated compliance checks: schedule ADK agents to query Dixa regularly and flag policy violations or configuration drift

Internal tool platforms: build self-service agent platforms where teams connect their own MCP servers including Dixa

Dixa MCP Tools for Google ADK (10)

These 10 tools become available when you connect Dixa to Google ADK via MCP:

get_agent_profile

Get full profile and performance data for a specific agent

get_conversation_details

Get detailed information for a specific customer conversation

get_service_account_metadata

Retrieve metadata and usage limits for your Dixa account

list_customer_conversations

List all customer service conversations in your Dixa account

list_open_support_tickets

Identify conversations that are currently in an "Open" or "Unassigned" status

list_service_agents

List all support agents registered in your Dixa organization

list_service_queues

List all active service queues configured in Dixa

list_support_teams

List all configured support teams and their members

quick_agent_presence_audit

Retrieve a high-level summary of active agent presence statuses

search_conversations_by_subject

Search for conversations using a keyword in the subject

Example Prompts for Dixa in Google ADK

Ready-to-use prompts you can give your Google ADK agent to start working with Dixa immediately.

"List all open support conversations."

"Show me the details for conversation '12345'."

"Who is currently available in the 'Sales' team?"

Troubleshooting Dixa MCP Server with Google ADK

Common issues when connecting Dixa to Google ADK through the Vinkius, and how to resolve them.

McpToolset not found

Update: pip install --upgrade google-adk

Dixa + Google ADK FAQ

Common questions about integrating Dixa MCP Server with Google ADK.

How does Google ADK connect to MCP servers?

Import the MCP toolset class and pass the server URL. ADK discovers and registers all tools automatically, making them available to your agent's tool-use loop.

Can ADK agents use multiple MCP servers?

Yes. Declare multiple MCP tool providers in your agent configuration. ADK merges all tool schemas and the agent can call tools from any server in a single turn.

Which Gemini models work best with MCP tools?

Gemini 2.0 Flash and Pro models both support function calling required for MCP tools. Flash is recommended for latency-sensitive use cases, Pro for complex reasoning.