Dixa MCP Server for Windsurf 10 tools — connect in under 2 minutes
Windsurf brings agentic AI coding to a purpose-built IDE. Connect Dixa through Vinkius and Cascade will auto-discover every tool. ask questions, generate code, and act on live data without leaving your editor.
ASK AI ABOUT THIS MCP SERVER
Vinkius supports streamable HTTP and SSE.
Vinkius Desktop App
The modern way to manage MCP Servers — no config files, no terminal commands. Install Dixa and 2,500+ MCP Servers from a single visual interface.
{
"mcpServers": {
"dixa": {
"url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
}
}
}
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
About Dixa MCP Server
Integrate Dixa, the customer friendship platform, directly into your AI workflow. Manage your multi-channel support conversations, monitor agent presence and performance, track service queues, and oversee your support teams using natural language.
Windsurf's Cascade agent chains multiple Dixa tool calls autonomously. query data, analyze results, and generate code in a single agentic session. Paste Vinkius Edge URL, reload, and all 10 tools are immediately available. Real-time tool feedback appears inline, so you see API responses directly in your editor.
What you can do
- Conversation Oversight — List and retrieve detailed information for all customer conversations and their current processing status.
- Agent Intelligence — Monitor real-time agent presence, profile details, and team assignments across your organization.
- Queue Monitoring — Track active service queues and routing settings to ensure efficient support delivery.
- Team Management — List all support teams and identify members assigned to specific organizational units.
The Dixa MCP Server exposes 10 tools through the Vinkius. Connect it to Windsurf in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.
How to Connect Dixa to Windsurf via MCP
Follow these steps to integrate the Dixa MCP Server with Windsurf.
Open MCP Settings
Go to Settings → MCP Configuration or press Cmd+Shift+P and search "MCP"
Add the server
Paste the JSON configuration above into mcp_config.json
Save and reload
Windsurf will detect the new server automatically
Start using Dixa
Open Cascade and ask: "Using Dixa, help me...". 10 tools available
Why Use Windsurf with the Dixa MCP Server
Windsurf provides unique advantages when paired with Dixa through the Model Context Protocol.
Windsurf's Cascade agent autonomously chains multiple tool calls in sequence, solving complex multi-step tasks without manual intervention
Purpose-built for agentic workflows. Cascade understands context across your entire codebase and integrates MCP tools natively
JSON-based configuration means zero code changes: paste a URL, reload, and all 10 tools are immediately available
Real-time tool feedback is displayed inline, so you see API responses directly in your editor without switching contexts
Dixa + Windsurf Use Cases
Practical scenarios where Windsurf combined with the Dixa MCP Server delivers measurable value.
Automated code generation: ask Cascade to fetch data from Dixa and generate models, types, or handlers based on real API responses
Live debugging: query Dixa tools mid-session to inspect production data while debugging without leaving the editor
Documentation generation: pull schema information from Dixa and have Cascade generate comprehensive API docs automatically
Rapid prototyping: combine Dixa data with Cascade's code generation to scaffold entire features in minutes
Dixa MCP Tools for Windsurf (10)
These 10 tools become available when you connect Dixa to Windsurf via MCP:
get_agent_profile
Get full profile and performance data for a specific agent
get_conversation_details
Get detailed information for a specific customer conversation
get_service_account_metadata
Retrieve metadata and usage limits for your Dixa account
list_customer_conversations
List all customer service conversations in your Dixa account
list_open_support_tickets
Identify conversations that are currently in an "Open" or "Unassigned" status
list_service_agents
List all support agents registered in your Dixa organization
list_service_queues
List all active service queues configured in Dixa
list_support_teams
List all configured support teams and their members
quick_agent_presence_audit
Retrieve a high-level summary of active agent presence statuses
search_conversations_by_subject
Search for conversations using a keyword in the subject
Example Prompts for Dixa in Windsurf
Ready-to-use prompts you can give your Windsurf agent to start working with Dixa immediately.
"List all open support conversations."
"Show me the details for conversation '12345'."
"Who is currently available in the 'Sales' team?"
Troubleshooting Dixa MCP Server with Windsurf
Common issues when connecting Dixa to Windsurf through the Vinkius, and how to resolve them.
Server not connecting
Dixa + Windsurf FAQ
Common questions about integrating Dixa MCP Server with Windsurf.
How does Windsurf discover MCP tools?
mcp_config.json file on startup and connects to each configured server via Streamable HTTP. Tools are listed in the MCP panel and available to Cascade automatically.Can Cascade chain multiple MCP tool calls?
Does Windsurf support multiple MCP servers?
mcp_config.json. Each server's tools appear in the MCP panel and Cascade can use tools from different servers in a single flow.Connect Dixa with your favorite client
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Connect Dixa to Windsurf
Get your token, paste the configuration, and start using 10 tools in under 2 minutes. No API key management needed.