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How to Use the HaloPSA MCP in Claude Code

Run headless helpdesk pipelines and terminal-based ticket triage with Claude Code and the HaloPSA MCP Server.

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Claude Code

Connect HaloPSA MCP to Claude Code

Create your Vinkius account to connect HaloPSA to Claude Code and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Triage tickets from the terminal using Claude Code

Run fast triage scripts without opening a browser. Claude Code uses the MCP Server to let you inspect incoming issues using `list_tickets` and instantly update them with `perform_ticket_action` directly from your command line. It's built for DevOps engineers who want to link system alerts to service desk tickets. You can pipe terminal error outputs directly into `create_ticket` to document infrastructure failures immediately.

Quick directory lookup with Claude Code

Query your user directory and client list using quick terminal commands. Claude Code runs `list_users` and `list_clients` to find contact info or account managers without making you navigate a heavy web interface. It is perfect for fast lookups during an outage. Get the exact site location using `list_sites` and find who to contact, all while staying in your terminal session.

Manage hardware assets via Claude Code MCP Server

Run terminal-based inventory audits using this MCP Server. Claude Code calls `list_assets` to pull device details and matches them against active client agreements using `list_contracts`. You can quickly script bulk updates or export asset lists to CSV files using standard terminal pipes, keeping your configuration management database accurate with zero GUI overhead.

Setup guide

Set up HaloPSA MCP in Claude Code

Prerequisites

  • Claude Code CLI installed (npm install -g @anthropic-ai/claude-code)
  • Active Vinkius subscription with a valid endpoint token
  1. 1

    Run the add command

    Open your terminal and run the command shown on the right. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com. Use --scope user to make it available across all projects.

  2. 2

    Verify the connection

    Start a Claude Code session and type /mcp to list connected servers. You should see halopsa-mcp with a green status indicator.

  3. 3

    Start using tools

    Ask Claude Code something like "Check my latest HaloPSA transactions." It will automatically discover and invoke the available HaloPSA tools.

Terminal
claude mcp add --transport http halopsa-mcp https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

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Common questions about HaloPSA MCP in Claude Code

Run `claude mcp add --transport http halopsa -- ` in your terminal. This command registers the server in your local `~/.claude.json` configuration file.
Yes. You can feed terminal logs directly to Claude Code and ask it to run `create_ticket` or `perform_ticket_action` to attach the logs to an existing support ticket.
No, Claude Code requires an active connection to fetch data using `get_ticket` or update records via the HaloPSA API in real time.
Yes. You can run query commands to list billing records via `list_invoices`, allowing you to quickly check the payment status of any client directly from your command line.
Yes. All database queries, including sensitive customer contracts and billing invoices, are executed locally through the secure MCP endpoint. Your API keys are encrypted and never exposed to the public internet or stored on external logging systems.

Start using the HaloPSA MCP today

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Built & Managed by Vinkius 30s setup 11 tools

We've already built the connector for HaloPSA. Just plug in your AI agents and start using Vinkius.

No hosting. No infrastructure. No complex setup.
All 11 tools are live and waiting. You're up and running in seconds.

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