How to Use the HaloPSA MCP in Google ADK

Q: Can I use Google ADK to update HaloPSA ticket statuses?

Yes, your agent can modify tickets in real time. It uses performticketaction to push status updates, add internal notes, or reassign work. This allows you to build automated triage loops directly inside your Google Cloud environment.

Q: How does this MCP Server handle large datasets?

The server handles pagination when calling tools like listusers or listtickets. Gemini's long-context capabilities make it easy to process these large payloads without running out of memory or hitting token limits.

Feed HaloPSA ticket data directly into long-context Gemini models using the Google ADK and our MCP Server.

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Connect HaloPSA MCP to Google ADK

Create your Vinkius account to connect HaloPSA to Google ADK and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup HaloPSA with Google ADK

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Analyze years of ticket history in Gemini

Google ADK connects Gemini to this MCP Server to feed historical records from `list_tickets` straight into your model. The agent analyzes patterns across months of service desk activity to find recurring bugs. No manual exporting or CSV parsing is required. You can also pull client-specific records using `list_clients` to see which accounts generate the most noise. It helps your account managers spot systemic issues before they turn into churn.

Connect Google ADK to live HaloPSA assets

Right. So, keeping your cloud inventory and physical hardware aligned doesn't have to be a manual chore. Your agent uses `list_assets` to pull your current hardware registry from HaloPSA and match it to your cloud inventory. By running this against your BigQuery data warehouse, the agent flags discrepancies immediately. If the agent finds a decommissioned server that is still active in your cloud billing, it alerts your finance team. It can even run `list_sites` to verify where the physical hardware is supposed to be located. This keeps your asset tracking grounded in reality.

Instant invoice and contract audits

Here's the thing: automated billing checks save hours of manual review. The agent calls `list_invoices` to run automated billing checks against active contracts. By pulling data from `list_contracts`, it cross-references what you billed against what was agreed upon. It spots missing line items or expired agreements in seconds. When it finds an issue, it uses `create_ticket` to open an internal task for your billing team. The agent attaches the specific invoice details so your team can fix the error. It keeps your revenue leakage to a minimum.

Setup guide

Set up HaloPSA MCP in Google ADK

Prerequisites

Python 3.10+ installed
google-adk package (pip install google-adk)
Active Vinkius subscription with a valid endpoint token

1

Install Google ADK

Run pip install google-adk to install the Agent Development Kit. MCP support is included via the McpToolset class.
2

Connect via SSE transport

Use McpToolset.from_server() with SseServerParams pointing to your Vinkius endpoint. Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com.
3

Create an LlmAgent

Pass the returned mcp_tools list directly to LlmAgent(tools=mcp_tools). The ADK maps each MCP tool to a native Gemini function call — no manual schema definitions required.
4

Run with any Gemini model

The agent works with any Gemini model (gemini-2.0-flash, gemini-2.5-pro, etc.). Copy the full example on the right to get started with HaloPSA tools in your ADK agent.

agent.py

from google.adk.agents import LlmAgent
from google.adk.tools.mcp_tool.mcp_toolset import McpToolset
from google.adk.tools.mcp_tool.mcp_session_manager import SseServerParams

# Connect to the MCP via SSE
mcp_tools, exit_stack = await McpToolset.from_server(
    connection_params=SseServerParams(
        url="https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    )
)

# Create your agent with auto-discovered tools
agent = LlmAgent(
    name="HaloPSA_agent",
    model="gemini-2.0-flash",
    instruction="You have access to HaloPSA tools via MCP.",
    tools=mcp_tools,
)

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Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by HaloPSA. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Common questions about HaloPSA MCP in Google ADK

Use the toolset class from the SDK and pass your Vinkius HTTP URL into the server parameters to connect this MCP Server to your agent. Add this toolset to your agent configuration. Your Gemini agent will immediately gain access to tools like `list_tickets` and `get_ticket`.

Yes, your agent can modify tickets in real time. It uses `perform_ticket_action` to push status updates, add internal notes, or reassign work. This allows you to build automated triage loops directly inside your Google Cloud environment.

Yes, you can pass an optional tool names list to the toolset constructor. If you only want your agent to read billing data, you can restrict it to `list_invoices` and `list_contracts`, blocking all other tools.

The server handles pagination when calling tools like `list_users` or `list_tickets`. Gemini's long-context capabilities make it easy to process these large payloads without running out of memory or hitting token limits.

Your API tokens and client secrets are stored securely in Vinkius, never exposed to the Google ADK or the LLM. The agent only sees the tool definitions and the JSON outputs from tools like `list_clients`, keeping your core credentials completely isolated via the Vinkius MCP gateway.

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