HelpCrunch MCP Server for Vercel AI SDK 11 tools — connect in under 2 minutes
The Vercel AI SDK is the TypeScript toolkit for building AI-powered applications. Connect HelpCrunch through Vinkius and every tool is available as a typed function. ready for React Server Components, API routes, or any Node.js backend.
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Vinkius supports streamable HTTP and SSE.
import { createMCPClient } from "@ai-sdk/mcp";
import { generateText } from "ai";
import { openai } from "@ai-sdk/openai";
async function main() {
const mcpClient = await createMCPClient({
transport: {
type: "http",
// Your Vinkius token. get it at cloud.vinkius.com
url: "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp",
},
});
try {
const tools = await mcpClient.tools();
const { text } = await generateText({
model: openai("gpt-4o"),
tools,
prompt: "Using HelpCrunch, list all available capabilities.",
});
console.log(text);
} finally {
await mcpClient.close();
}
}
main();
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
About HelpCrunch MCP Server
Connect your HelpCrunch account to any AI agent and take full control of your customer communication and support workflows through natural conversation.
The Vercel AI SDK gives every HelpCrunch tool full TypeScript type inference, IDE autocomplete, and compile-time error checking. Connect 11 tools through Vinkius and stream results progressively to React, Svelte, or Vue components. works on Edge Functions, Cloudflare Workers, and any Node.js runtime.
What you can do
- Chat Oversight — List all active and past conversations, retrieve full transcripts, and monitor response times.
- Customer Management — Access detailed customer profiles, add descriptive tags, and track user interaction history.
- Team Coordination — Reassign chats to specific team members or departments to ensure the right person handles every query.
- Proactive Support — Search through chats using complex filters to identify trends or urgent customer issues.
- Workflow Automation — Update chat statuses (closed, open, snoozed) directly from the chat interface.
- Operational Efficiency — List support departments and monitor the overall health of your customer service operations.
The HelpCrunch MCP Server exposes 11 tools through the Vinkius. Connect it to Vercel AI SDK in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.
How to Connect HelpCrunch to Vercel AI SDK via MCP
Follow these steps to integrate the HelpCrunch MCP Server with Vercel AI SDK.
Install dependencies
Run npm install @ai-sdk/mcp ai @ai-sdk/openai
Replace the token
Replace [YOUR_TOKEN_HERE] with your Vinkius token
Run the script
Save to agent.ts and run with npx tsx agent.ts
Explore tools
The SDK discovers 11 tools from HelpCrunch and passes them to the LLM
Why Use Vercel AI SDK with the HelpCrunch MCP Server
Vercel AI SDK provides unique advantages when paired with HelpCrunch through the Model Context Protocol.
TypeScript-first: every MCP tool gets full type inference, IDE autocomplete, and compile-time error checking out of the box
Framework-agnostic core works with Next.js, Nuxt, SvelteKit, or any Node.js runtime. same HelpCrunch integration everywhere
Built-in streaming UI primitives let you display HelpCrunch tool results progressively in React, Svelte, or Vue components
Edge-compatible: the AI SDK runs on Vercel Edge Functions, Cloudflare Workers, and other edge runtimes for minimal latency
HelpCrunch + Vercel AI SDK Use Cases
Practical scenarios where Vercel AI SDK combined with the HelpCrunch MCP Server delivers measurable value.
AI-powered web apps: build dashboards that query HelpCrunch in real-time and stream results to the UI with zero loading states
API backends: create serverless endpoints that orchestrate HelpCrunch tools and return structured JSON responses to any frontend
Chatbots with tool use: embed HelpCrunch capabilities into conversational interfaces with streaming responses and tool call visibility
Internal tools: build admin panels where team members interact with HelpCrunch through natural language queries
HelpCrunch MCP Tools for Vercel AI SDK (11)
These 11 tools become available when you connect HelpCrunch to Vercel AI SDK via MCP:
add_customer_tag
Add a label/tag to a customer profile
get_chat_details
Get detailed information about a specific chat
get_customer_details
Get detailed profile information for a specific customer
list_chat_messages
Useful for understanding context or historical interactions. List all messages within a specific chat
list_chats
Each chat includes basic metadata and status. List all conversations (chats) in HelpCrunch
list_customers
List all customers (contacts) in HelpCrunch
list_departments
List all support departments
search_chats
Pass filter criteria as a JSON string in "filter_json" (e.g., {"status": "open"}). Search for chats using filters
send_message
Pass the payload as a JSON string in "body_json" (e.g., {"chat": 123, "text": "Hello"}). Send a message to a chat
update_chat_assignee
Assign a chat to a specific team member
update_chat_status
Update the status of a chat (e.g., closed, open)
Example Prompts for HelpCrunch in Vercel AI SDK
Ready-to-use prompts you can give your Vercel AI SDK agent to start working with HelpCrunch immediately.
"List all open chats and show the last message for each."
"Search for all chats from the customer with email 'john.doe@example.com'."
"Tag customer ID 5592 with 'VIP' and 'Priority Support'."
Troubleshooting HelpCrunch MCP Server with Vercel AI SDK
Common issues when connecting HelpCrunch to Vercel AI SDK through the Vinkius, and how to resolve them.
createMCPClient is not a function
npm install @ai-sdk/mcpHelpCrunch + Vercel AI SDK FAQ
Common questions about integrating HelpCrunch MCP Server with Vercel AI SDK.
How does the Vercel AI SDK connect to MCP servers?
createMCPClient from @ai-sdk/mcp and pass the server URL. The SDK discovers all tools and provides typed TypeScript interfaces for each one.Can I use MCP tools in Edge Functions?
Does it support streaming tool results?
useChat and streamText that handle tool calls and display results progressively in the UI.Connect HelpCrunch with your favorite client
Step-by-step setup guides for every MCP-compatible client and framework:
Anthropic's native desktop app for Claude with built-in MCP support.
AI-first code editor with integrated LLM-powered coding assistance.
GitHub Copilot in VS Code with Agent mode and MCP support.
Purpose-built IDE for agentic AI coding workflows.
Autonomous AI coding agent that runs inside VS Code.
Anthropic's agentic CLI for terminal-first development.
Python SDK for building production-grade OpenAI agent workflows.
Google's framework for building production AI agents.
Type-safe agent development for Python with first-class MCP support.
TypeScript toolkit for building AI-powered web applications.
TypeScript-native agent framework for modern web stacks.
Python framework for orchestrating collaborative AI agent crews.
Leading Python framework for composable LLM applications.
Data-aware AI agent framework for structured and unstructured sources.
Microsoft's framework for multi-agent collaborative conversations.
Connect HelpCrunch to Vercel AI SDK
Get your token, paste the configuration, and start using 11 tools in under 2 minutes. No API key management needed.