HelpCrunch MCP Server for Mastra AI 11 tools — connect in under 2 minutes
Mastra AI is a TypeScript-native agent framework built for modern web stacks. Connect HelpCrunch through the Vinkius and Mastra agents discover all tools automatically — type-safe, streaming-ready, and deployable anywhere Node.js runs.
ASK AI ABOUT THIS MCP SERVER
Vinkius supports streamable HTTP and SSE.
import { Agent } from "@mastra/core/agent";
import { createMCPClient } from "@mastra/mcp";
import { openai } from "@ai-sdk/openai";
async function main() {
// Your Vinkius token — get it at cloud.vinkius.com
const mcpClient = await createMCPClient({
servers: {
"helpcrunch": {
url: "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp",
},
},
});
const tools = await mcpClient.getTools();
const agent = new Agent({
name: "HelpCrunch Agent",
instructions:
"You help users interact with HelpCrunch " +
"using 11 tools.",
model: openai("gpt-4o"),
tools,
});
const result = await agent.generate(
"What can I do with HelpCrunch?"
);
console.log(result.text);
}
main();
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
About HelpCrunch MCP Server
Connect your HelpCrunch account to any AI agent and take full control of your customer communication and support workflows through natural conversation.
Mastra's agent abstraction provides a clean separation between LLM logic and HelpCrunch tool infrastructure. Connect 11 tools through the Vinkius and use Mastra's built-in workflow engine to chain tool calls with conditional logic, retries, and parallel execution — deployable to any Node.js host in one command.
What you can do
- Chat Oversight — List all active and past conversations, retrieve full transcripts, and monitor response times.
- Customer Management — Access detailed customer profiles, add descriptive tags, and track user interaction history.
- Team Coordination — Reassign chats to specific team members or departments to ensure the right person handles every query.
- Proactive Support — Search through chats using complex filters to identify trends or urgent customer issues.
- Workflow Automation — Update chat statuses (closed, open, snoozed) directly from the chat interface.
- Operational Efficiency — List support departments and monitor the overall health of your customer service operations.
The HelpCrunch MCP Server exposes 11 tools through the Vinkius. Connect it to Mastra AI in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.
How to Connect HelpCrunch to Mastra AI via MCP
Follow these steps to integrate the HelpCrunch MCP Server with Mastra AI.
Install dependencies
Run npm install @mastra/core @mastra/mcp @ai-sdk/openai
Replace the token
Replace [YOUR_TOKEN_HERE] with your Vinkius token
Run the agent
Save to agent.ts and run with npx tsx agent.ts
Explore tools
Mastra discovers 11 tools from HelpCrunch via MCP
Why Use Mastra AI with the HelpCrunch MCP Server
Mastra AI provides unique advantages when paired with HelpCrunch through the Model Context Protocol.
Mastra's agent abstraction provides a clean separation between LLM logic and tool infrastructure — add HelpCrunch without touching business code
Built-in workflow engine chains MCP tool calls with conditional logic, retries, and parallel execution for complex automation
TypeScript-native: full type inference for every HelpCrunch tool response with IDE autocomplete and compile-time checks
One-command deployment to any Node.js host — Vercel, Railway, Fly.io, or your own infrastructure
HelpCrunch + Mastra AI Use Cases
Practical scenarios where Mastra AI combined with the HelpCrunch MCP Server delivers measurable value.
Automated workflows: build multi-step agents that query HelpCrunch, process results, and trigger downstream actions in a typed pipeline
SaaS integrations: embed HelpCrunch as a first-class tool in your product's AI features with Mastra's clean agent API
Background jobs: schedule Mastra agents to query HelpCrunch on a cron and store results in your database automatically
Multi-agent systems: create specialist agents that collaborate using HelpCrunch tools alongside other MCP servers
HelpCrunch MCP Tools for Mastra AI (11)
These 11 tools become available when you connect HelpCrunch to Mastra AI via MCP:
add_customer_tag
Add a label/tag to a customer profile
get_chat_details
Get detailed information about a specific chat
get_customer_details
Get detailed profile information for a specific customer
list_chat_messages
Useful for understanding context or historical interactions. List all messages within a specific chat
list_chats
Each chat includes basic metadata and status. List all conversations (chats) in HelpCrunch
list_customers
List all customers (contacts) in HelpCrunch
list_departments
List all support departments
search_chats
Pass filter criteria as a JSON string in "filter_json" (e.g., {"status": "open"}). Search for chats using filters
send_message
Pass the payload as a JSON string in "body_json" (e.g., {"chat": 123, "text": "Hello"}). Send a message to a chat
update_chat_assignee
Assign a chat to a specific team member
update_chat_status
Update the status of a chat (e.g., closed, open)
Example Prompts for HelpCrunch in Mastra AI
Ready-to-use prompts you can give your Mastra AI agent to start working with HelpCrunch immediately.
"List all open chats and show the last message for each."
"Search for all chats from the customer with email 'john.doe@example.com'."
"Tag customer ID 5592 with 'VIP' and 'Priority Support'."
Troubleshooting HelpCrunch MCP Server with Mastra AI
Common issues when connecting HelpCrunch to Mastra AI through the Vinkius, and how to resolve them.
createMCPClient not exported
npm install @mastra/mcpHelpCrunch + Mastra AI FAQ
Common questions about integrating HelpCrunch MCP Server with Mastra AI.
How does Mastra AI connect to MCP servers?
MCPClient with the server URL and pass it to your agent. Mastra discovers all tools and makes them available with full TypeScript types.Can Mastra agents use tools from multiple servers?
Does Mastra support workflow orchestration?
Connect HelpCrunch with your favorite client
Step-by-step setup guides for every MCP-compatible client and framework:
Anthropic's native desktop app for Claude with built-in MCP support.
AI-first code editor with integrated LLM-powered coding assistance.
GitHub Copilot in VS Code with Agent mode and MCP support.
Purpose-built IDE for agentic AI coding workflows.
Autonomous AI coding agent that runs inside VS Code.
Anthropic's agentic CLI for terminal-first development.
Python SDK for building production-grade OpenAI agent workflows.
Google's framework for building production AI agents.
Type-safe agent development for Python with first-class MCP support.
TypeScript toolkit for building AI-powered web applications.
TypeScript-native agent framework for modern web stacks.
Python framework for orchestrating collaborative AI agent crews.
Leading Python framework for composable LLM applications.
Data-aware AI agent framework for structured and unstructured sources.
Microsoft's framework for multi-agent collaborative conversations.
Connect HelpCrunch to Mastra AI
Get your token, paste the configuration, and start using 11 tools in under 2 minutes. No API key management needed.