How to Use the Hiver MCP in Claude Code

Q: How do I use Claude Code to find a specific Hiver user?

Use the searchteammembers tool. Run claude mcp exec hiver-mcp searchteammembers --query="John Doe". It will return the user's ID, which you can then use for assigning conversations.

Q: Can I manage Hiver inbox tags from the command line with Claude Code?

Yes. You can list all tags in an inbox with listinboxtags or find a specific tag with searchtagsbyname. This lets you script operations like automatically tagging certain Hiver conversations.

Q: What is the fastest way to connect Hiver to Claude Code?

Run claude mcp add --transport http hiver-mcp -- . This single command adds the Hiver MCP server to your configuration. You can verify it's working with claude mcp exec hiver-mcp testhiverauth.

Pipe your Hiver helpdesk directly into the terminal with Claude Code. Automate shared inboxes with shell scripts and cron jobs.

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Setup Hiver with Claude Code

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Monitor Hiver in Your CI/CD Pipeline

Make Hiver status a required check in your deployment process. A simple command is all you need. In your GitHub Action or Jenkins job, just run `claude mcp exec hiver-mcp get_api_status`. If the command fails, the pipeline stops. It’s a dead-simple way to make sure your helpdesk is online before you push new code.

Bulk-Update Tickets from a Script

Archiving hundreds of old tickets by hand is a nightmare. Do it in seconds with a shell script. This is what a real MCP server integration looks like. Write a script that calls `claude mcp exec hiver-mcp list_inbox_conversations --status=closed` and pipe the resulting JSON through `jq` to extract thread IDs. Then, a simple `xargs` command can call `update_thread_status` on each ID to archive them.

Claude Code Terminal-Based Reporting

Get quick stats without a GUI. You can pull any data from Hiver and format it however you want, right in your terminal. For example, get a list of all team members and their inboxes. Chain `claude mcp exec hiver-mcp list_shared_inboxes` and `list_inbox_members` in a script, and pipe the output to a text file or another program for processing.

Setup guide

Set up Hiver MCP in Claude Code

Prerequisites

Claude Code CLI installed (npm install -g @anthropic-ai/claude-code)
Active Vinkius subscription with a valid endpoint token

1

Run the add command

Open your terminal and run the command shown on the right. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com. Use --scope user to make it available across all projects.
2

Verify the connection

Start a Claude Code session and type /mcp to list connected servers. You should see hiver-mcp with a green status indicator.
3

Start using tools

Ask Claude Code something like "Check my latest Hiver transactions." It will automatically discover and invoke the available Hiver tools.

Terminal

claude mcp add --transport http hiver-mcp https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

Get your connection token →

Prerequisites

Claude Code CLI installed
Active Vinkius subscription with a valid endpoint token

1

Open the config file

Create or edit .mcp.json in your project root for project-level scope, or ~/.claude.json for user-level scope.
2

Add the Hiver MCP

Paste the JSON snippet shown on the right into the mcpServers object. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Restart Claude Code

Start a new Claude Code session. Type /mcp to confirm the server is connected. The tools will be automatically available in your conversation.

.mcp.json

{
  "mcpServers": {
    "hiver-mcp": {
      "type": "url",
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Get your connection token →

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Hiver. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Common questions about Hiver MCP in Claude Code

Use the `search_team_members` tool. Run `claude mcp exec hiver-mcp search_team_members --query="John Doe"`. It will return the user's ID, which you can then use for assigning conversations.

Yes. You can list all tags in an inbox with `list_inbox_tags` or find a specific tag with `search_tags_by_name`. This lets you script operations like automatically tagging certain Hiver conversations.

Run `claude mcp add --transport http hiver-mcp -- `. This single command adds the Hiver MCP server to your configuration. You can verify it's working with `claude mcp exec hiver-mcp test_hiver_auth`.

This MCP server handles the authentication and boilerplate for you. You get simple, named tools that you can call from Claude Code without writing any HTTP request code, managing tokens, or reading complex API docs.

When you run a command, data like email thread content from `get_conversation_details` or team member names from `list_inbox_members` passes through Vinkius's zero-trust infrastructure. The data is streamed, processed, and never stored, with each request handled in a fresh, ephemeral environment.

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