How to Use the Hiver MCP in Windsurf

Let Windsurf's Cascade agent run your entire support inbox. Set a goal, and it handles the rest right inside Gmail.

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Connect Hiver MCP to Windsurf

Create your Vinkius account to connect Hiver to Windsurf and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup Hiver with Windsurf

Ask AI about this MCP

ChatGPT

Claude

Perplexity

Automate Ticket Triage

Stop manually assigning emails. Just tell Windsurf, "Assign any new thread with 'invoice' in the subject to the billing team." Cascade takes over from there. It uses `list_inbox_conversations` to monitor the inbox, reads thread subjects with `get_conversation_details`, and then uses `update_thread_status` to assign it to the right person or team. You set the rule once, and it just works.

Draft Replies with Your Team

Collaborating on a tricky customer email is a mess of copy-pasting and switching tabs. Instead, just ask your agent, "Draft a reply with Sarah for this thread." Cascade finds the thread, uses `create_shared_draft` to start a new version in Hiver, and notifies both of you. It's all handled in the background, so you can stay focused.

Get Live Inbox Stats with Windsurf

You don't need a separate dashboard to see what's going on. Ask a direct question: "How many open tickets are in the Tier 2 queue right now?" Your agent gets the answer by using `list_shared_inboxes` to find the right inbox ID, then filters the output of `list_inbox_conversations` to get you a count. This MCP Server gives Windsurf the tools to provide real-time visibility.

Setup guide

Set up Hiver MCP in Windsurf

Prerequisites

Windsurf IDE installed (macOS, Windows, or Linux)
Active Vinkius subscription with a valid endpoint token

1

Open MCP configuration

Click the Cascade assistant icon in the sidebar, then click the hammer icon (🔨) at the top of the panel. Select "Configure" to open ~/.codeium/windsurf/mcp_config.json.
2

Add the Hiver MCP

Paste the JSON snippet shown on the right into the mcpServers object. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Refresh MCPs

Go back to the hammer icon (🔨) in Cascade and click "Refresh". Windsurf will detect the new server. No full restart is needed — the connection is hot-reloaded.
4

Verify in Cascade

Start a new Cascade conversation and ask something like "Show my Hiver payment history." If connected, Cascade will call the Hiver tools directly. You will see a green dot next to the server name in the MCP panel.

mcp_config.json

{
  "mcpServers": {
    "hiver-mcp": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Get your connection token →

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Hiver. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

Why Choose Vinkius

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Common questions about Hiver MCP in Windsurf

Windsurf connects to the Hiver MCP Server, giving its Cascade agent access to tools like `list_shared_inboxes` and `update_thread_status`. You give it plain English commands, and it operates Hiver for you.

Yes. You can ask Windsurf to find tags for you. It uses the `search_tags_by_name` tool to look up tag IDs that it can then use in other operations, like applying a tag to a conversation.

First, add this MCP server from the Windsurf marketplace. Then, try a simple command like "List all my Hiver inboxes." Your agent will use the `list_shared_inboxes` tool to confirm the connection is working.

Absolutely. Just ask Windsurf to check the connection. It uses the `get_api_status` tool to ping the Hiver API and will tell you if there's a problem.

Your agent only accesses Hiver data when you tell it to. This includes email thread content via `get_conversation_details` and inbox metadata like tags and members. All data is processed in memory by Vinkius and is never stored. Your API key is always encrypted at rest.

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