How to Use the Hiver MCP in Cursor

Code alongside your Hiver tickets in Cursor. Real API data, no stubs, just active inbox management.

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Connect Hiver MCP to Cursor

Create your Vinkius account to connect Hiver to Cursor and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup Hiver with Cursor

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Claude

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Live Hiver data in Cursor Agent

Use Cursor Agent to query your support tickets with `list_inbox_conversations`. The AI reads the actual email content to help you debug reported issues. It pulls live data into your context window. You stop guessing what the user reported and start looking at the actual ticket details.

Automate ticket status in Cursor

Update your support pipeline while you write code. Call `update_thread_status` directly from the chat to move tickets forward. It removes the need to switch windows. Your agent applies the change to Hiver and confirms it finished in the terminal.

Search Hiver team members instantly

Need to know who owns a specific ticket? Use `search_team_members` to find the right person without leaving your editor. It connects your development context to your team support data. You get the answer in the same window where you write your code.

Setup guide

Set up Hiver MCP in Cursor

Prerequisites

Cursor installed (macOS, Windows, or Linux)
Active Vinkius subscription with a valid endpoint token

1

Open MCP Settings

Go to Cursor Settings → MCP or open the Command Palette (Cmd+Shift+P / Ctrl+Shift+P) and search for "MCP: Add Server".
2

Add the Hiver MCP

Cursor will create or open .cursor/mcp.json in your project root. Paste the JSON snippet on the right. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Enable Agent mode

Open Composer (Cmd+I / Ctrl+I) and switch to Agent mode using the dropdown at the top. MCP tools are only available in Agent mode.
4

Verify the connection

Ask Cursor something like "List my recent Hiver transactions." If the MCP tools are loaded correctly, Cursor will call the Hiver tools automatically. You can also check Settings → MCP for a green status indicator.

.cursor/mcp.json

{
  "mcpServers": {
    "hiver-mcp": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Get your connection token →

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Hiver. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Common questions about Hiver MCP in Cursor

Yes, once you add the server to your .cursor/mcp.json file. The agent will then detect the Hiver tools and suggest them when you ask about your tickets.

You can add the config to your project root to share these tools with your team. It keeps everyone aligned on the same support data.

Keep your tokens in your local environment variables. The MCP server reads them to auth against Hiver, ensuring your keys aren't hardcoded in your repo.

It only reads what you ask for, such as conversation details or inbox tags. It doesn't scrape your whole inbox unless you specifically call the listing tools.

The data is fetched directly from the Hiver API to your local machine. No third-party servers intercept your ticket content during the process.

Use it with your favorite AI tools

Connect this server to Cursor, Claude, VS Code, and more.

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