How to Use the Kustomer MCP in VS Code Copilot

Manage support integrations at scale with Kustomer in VS Code Copilot.

See Vinkius in Action

Works with every AI agent you already use

…and any MCP-compatible client

MCP Servers - Free for Subscribers

Connect Kustomer MCP to VS Code Copilot

Create your Vinkius account to connect Kustomer to VS Code Copilot and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

GDPR Free for Subscribers

Setup Kustomer with VS Code Copilot

Ask AI about this MCP

ChatGPT

Claude

Perplexity

List support agents in VS Code Copilot

Need to know who is handling which queue? Use `list_kustomer_agents` to get a current headcount of your support team. This helps you build automated routing tools that respect your actual agent structure.

Audit conversation details via VS Code Copilot

When you need to investigate a support issue, use `get_conversation_details` to pull the full context into your chat panel. It lets you review ticket history without ever leaving the VS Code Copilot window.

Sync Kustomer queues in VS Code Copilot

Keep your team's configuration in sync by using `list_support_queues` to pull current queue IDs directly into your project files. It ensures your team's code always matches the live setup in your support platform.

Setup guide

Set up Kustomer MCP in VS Code Copilot

Prerequisites

VS Code 1.99 or later with GitHub Copilot extension
Active Vinkius subscription with a valid endpoint token

1

Open MCP configuration

Open the Command Palette (Cmd+Shift+P / Ctrl+Shift+P) and run "MCP: Add Server". Select HTTP (Streamable) as the server type. VS Code will create .vscode/mcp.json in your workspace.
2

Add the Kustomer MCP

Paste the JSON snippet shown on the right into your .vscode/mcp.json. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Switch to Agent mode

Open Copilot Chat (Cmd+Shift+I / Ctrl+Shift+I) and switch to Agent mode using the dropdown. MCP tools are only available in Agent mode — they do not appear in Edit or Ask modes.
4

Verify the connection

In the Copilot Chat input, type # to list available tools. You should see the Kustomer tools listed. Try asking: "List my recent Kustomer transactions" and Copilot will invoke them automatically.

.vscode/mcp.json

{
  "mcpServers": {
    "kustomer-mcp": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Get your connection token →

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Kustomer. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

Why Choose Vinkius

Vinkius connects your tools to AI with real-time monitoring and automatic cost savings — all from one dashboard.

Connect Kustomer now

Real-time monitoring

Live

visibility into every interaction

Connect your favorite tools to your AI and see exactly what's happening — every request, every response, in real time.

Built-in savings

60%

lower AI costs

Vinkius compresses data between your apps and your AI automatically. Lower bills every month — no configuration required.

Single dashboard

One

place for every integration

Every tool your AI connects to, managed from a single screen. One account, complete control.

Common questions about Kustomer MCP in VS Code Copilot

Create a shared .vscode/mcp.json file in your repository. This makes the tools available to every developer on the team immediately.

Yes. All ten tools, including search and listing functions, are available once you add the server to your configuration.

The server is built for professional environments. It handles authentication securely and respects the standard MCP protocol used by the editor.

Absolutely. Use the search tool to run complex queries against your customer history without switching to the web browser.

Data is fetched on-demand and kept in memory only for the duration of the request. No customer contact info is cached on your local disk.

Use it with your favorite AI tools

Connect this server to Cursor, Claude, VS Code, and more.

OpenAI Agents SDK sdk-python

Google ADK sdk-python

Pydantic AI sdk-python

Vercel AI SDK sdk-typescript

Mastra AI sdk-typescript

Start using the Kustomer MCP today

We host it, we monitor it, we maintain it. You just paste one token.

Get started