How to Use the Kustomer MCP in Windsurf
Use Windsurf to pull live support data directly into your workspace. Stop tab-switching and let Cascade handle the customer context.
Works with every AI agent you already use
…and any MCP-compatible client
Connect Kustomer MCP to Windsurf
Create your Vinkius account to connect Kustomer to Windsurf and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.
Full visibility into customer profiles
Cascade fetches exact user data so you stop guessing about account history. It uses `get_customer_profile` to pull details into your active editor window. This keeps your focus where it belongs. You get the facts without leaving your current coding session.
Audit conversations with Windsurf
Let your agent scan the support timeline using `search_kustomer_timeline` to find recurring issues. It maps the data back to your code automatically. This makes debugging specific tickets faster. You see the conversation trail alongside the logs.
Manage queues directly
Use `list_support_queues` to see which tickets are pending in real-time. Cascade can then trigger `list_support_conversations` to prioritize the most critical bugs. It connects your support operations to your development workflow. No more manual status checks.
Set up Kustomer MCP in Windsurf
Prerequisites
- Windsurf IDE installed (macOS, Windows, or Linux)
- Active Vinkius subscription with a valid endpoint token
- 1
Open MCP configuration
Click the Cascade assistant icon in the sidebar, then click the hammer icon (🔨) at the top of the panel. Select "Configure" to open
~/.codeium/windsurf/mcp_config.json. - 2
Add the Kustomer MCP
Paste the JSON snippet shown on the right into the
mcpServersobject. Replace[YOUR_TOKEN_HERE]with your endpoint token from cloud.vinkius.com. - 3
Refresh MCPs
Go back to the hammer icon (🔨) in Cascade and click "Refresh". Windsurf will detect the new server. No full restart is needed — the connection is hot-reloaded.
- 4
Verify in Cascade
Start a new Cascade conversation and ask something like "Show my Kustomer payment history." If connected, Cascade will call the Kustomer tools directly. You will see a green dot next to the server name in the MCP panel.
{
"mcpServers": {
"kustomer-mcp": {
"url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
}
}
}Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Kustomer. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.
Why Choose Vinkius
Vinkius connects your tools to AI with real-time monitoring and automatic cost savings — all from one dashboard.
Real-time monitoring
Live
visibility into every interaction
Connect your favorite tools to your AI and see exactly what's happening — every request, every response, in real time.
Built-in savings
60%
lower AI costs
Vinkius compresses data between your apps and your AI automatically. Lower bills every month — no configuration required.
Single dashboard
One
place for every integration
Every tool your AI connects to, managed from a single screen. One account, complete control.
Common questions about Kustomer MCP in Windsurf
Use it with your favorite AI tools
Connect this server to Cursor, Claude, VS Code, and more.
Start using the Kustomer MCP today
We host it, we monitor it, we maintain it. You just paste one token.
