UserEcho MCP Server for Mastra AIGive Mastra AI instant access to 6 tools to Create Support Ticket, Get Ticket Details, List Account Users, and more
Mastra AI is a TypeScript-native agent framework built for modern web stacks. Connect UserEcho through Vinkius and Mastra agents discover all tools automatically. type-safe, streaming-ready, and deployable anywhere Node.js runs.
Ask AI about this App Connector for Mastra AI
The UserEcho app connector for Mastra AI is a standout in the Collaboration category — giving your AI agent 6 tools to work with, ready to go from day one.
Vinkius delivers Streamable HTTP and SSE to any MCP client
import { Agent } from "@mastra/core/agent";
import { createMCPClient } from "@mastra/mcp";
import { openai } from "@ai-sdk/openai";
async function main() {
// Your Vinkius token. get it at cloud.vinkius.com
const mcpClient = await createMCPClient({
servers: {
"userecho": {
url: "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp",
},
},
});
const tools = await mcpClient.getTools();
const agent = new Agent({
name: "UserEcho Agent",
instructions:
"You help users interact with UserEcho " +
"using 6 tools.",
model: openai("gpt-4o"),
tools,
});
const result = await agent.generate(
"What can I do with UserEcho?"
);
console.log(result.text);
}
main();
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
About UserEcho MCP Server
Connect your UserEcho account to any AI agent and simplify how you manage your community feedback, helpdesk tickets, and self-service content through natural conversation.
Mastra's agent abstraction provides a clean separation between LLM logic and UserEcho tool infrastructure. Connect 6 tools through Vinkius and use Mastra's built-in workflow engine to chain tool calls with conditional logic, retries, and parallel execution. deployable to any Node.js host in one command.
What you can do
- Helpdesk Management — List all support tickets and retrieve detailed conversation history and status for specific issues.
- Direct Ticketing — Programmatically create new support tickets directly from your agent to accelerate customer assistance.
- Knowledge Base Access — List and query all articles in your help center to verify self-service documentation.
- Forum Oversight — List and monitor feedback and support forums to understand community trends and suggestions.
- User Directory — List account users and team members to manage your support organization structure.
- Issue Tracking — Monitor the progress of client requests and verify resolution times via AI.
The UserEcho MCP Server exposes 6 tools through the Vinkius. Connect it to Mastra AI in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.
All 6 UserEcho tools available for Mastra AI
When Mastra AI connects to UserEcho through Vinkius, your AI agent gets direct access to every tool listed below — spanning community-feedback, idea-voting, knowledge-base, and more. Every call is secured with network, filesystem, subprocess, and code evaluation entitlements inside a sandboxed runtime. Beyond a simple connection, you get a full AI Gateway with real-time visibility into agent activity, enterprise governance, and optimized token usage.
Add a new ticket
Get details for a specific ticket
List account users
List UserEcho forums
List knowledge base articles
List helpdesk tickets
Connect UserEcho to Mastra AI via MCP
Follow these steps to wire UserEcho into Mastra AI. The entire setup takes under two minutes — your credentials stay safe behind the Vinkius.
Install dependencies
npm install @mastra/core @mastra/mcp @ai-sdk/openaiReplace the token
[YOUR_TOKEN_HERE] with your Vinkius tokenRun the agent
agent.ts and run with npx tsx agent.tsExplore tools
Why Use Mastra AI with the UserEcho MCP Server
Mastra AI provides unique advantages when paired with UserEcho through the Model Context Protocol.
Mastra's agent abstraction provides a clean separation between LLM logic and tool infrastructure. add UserEcho without touching business code
Built-in workflow engine chains MCP tool calls with conditional logic, retries, and parallel execution for complex automation
TypeScript-native: full type inference for every UserEcho tool response with IDE autocomplete and compile-time checks
One-command deployment to any Node.js host. Vercel, Railway, Fly.io, or your own infrastructure
UserEcho + Mastra AI Use Cases
Practical scenarios where Mastra AI combined with the UserEcho MCP Server delivers measurable value.
Automated workflows: build multi-step agents that query UserEcho, process results, and trigger downstream actions in a typed pipeline
SaaS integrations: embed UserEcho as a first-class tool in your product's AI features with Mastra's clean agent API
Background jobs: schedule Mastra agents to query UserEcho on a cron and store results in your database automatically
Multi-agent systems: create specialist agents that collaborate using UserEcho tools alongside other MCP servers
Example Prompts for UserEcho in Mastra AI
Ready-to-use prompts you can give your Mastra AI agent to start working with UserEcho immediately.
"List all active support tickets in my account."
"Show me the details for ticket #88231."
"Create a support ticket: 'API Timeout error' with content 'Receiving 504 errors on the /v1/users endpoint'."
Troubleshooting UserEcho MCP Server with Mastra AI
Common issues when connecting UserEcho to Mastra AI through the Vinkius, and how to resolve them.
createMCPClient not exported
npm install @mastra/mcpUserEcho + Mastra AI FAQ
Common questions about integrating UserEcho MCP Server with Mastra AI.
How does Mastra AI connect to MCP servers?
MCPClient with the server URL and pass it to your agent. Mastra discovers all tools and makes them available with full TypeScript types.