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ClaudeChatGPTPerplexityGeminiMicrosoft CopilotRaycastMeta AIGrokZ.aiQwenKimi
DeepSeekMistralCursorVS CodeWindsurfJetBrainsClineLovableVercel AI SDKLangChain

Use Five9 with your AI.

Connect your account once and let the AI you already use work with it, without building another integration. Monitor agents, manage call states, and track real-time contact center stats via AI agents with Five9.

Included with plan

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

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Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

ChatGPTClaudeCursorPerplexityGeminiMicrosoft CopilotRaycastMeta AI

Complete set · 11 capabilities

The complete Five9 capability set.

These are the exact actions your AI can choose when you ask it to work with Five9.

Capability set01 / 03

01-04

4 capabilities in this set.

Part of 11 available through Five9.

  1. 01

    List campaigns

    List all campaigns

  2. 02

    Logout session

    Logout supervisor session

  3. 03

    Get agent state

    Get specific agent state

  4. 04

    Get statistics

    Get real-time statistics

Capability set02 / 03

05-08

4 capabilities in this set.

Part of 11 available through Five9.

  1. 05

    List active interactions

    List active interactions

  2. 06

    List agent states

    List all agent states

  3. 07

    List users

    List all users

  4. 08

    List agent groups

    List agent groups

Capability set03 / 03

09-11

3 capabilities in this set.

Part of 11 available through Five9.

  1. 09

    List skills

    List all skills

  2. 10

    Terminate interaction

    Terminate an interaction

  3. 11

    Update agent state

    G., READY, NOT_READY, LOGOUT). Force update agent state

Observed, not estimated

840ms average. Fast in production.

Five9 is checked daily against the live service.

Daily averagePeak 1131ms
Aug 20Today
Fastest day
674ms
Slowest day
1131ms
14-day trend
Slowing+10%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 11 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Five9, so you can see the experience inside your AI.

It does not authenticate your account with Five9. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

Five9 Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_fIpwp3ZKGcekDzYQorReCxGpdcvPanfKXOkpi3rT/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Five9 capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "five9-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_fIpwp3ZKGcekDzYQorReCxGpdcvPanfKXOkpi3rT/mcp"
    }
  }
}
  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Step-by-step instructions for each client are in the guide. How to connect

FAQ

Questions Five9 owners ask.

  • 01

    What agent states can I set using this server?

    You can use the 'update_agent_state' capability to force an agent into common operational states such as 'READY' (available for calls), 'NOT_READY' (unavailable), or 'LOGOUT' (ends the agent session).

  • 02

    Is the statistics capability real-time?

    Yes! The 'get_statistics' capability fetches the current high-level metrics from your Five9 organization, providing an up-to-the-minute view of contact center performance and volumes.

  • 03

    Can I see who is currently on a call?

    Absolutely. Use the 'list_active_interactions' capability to see all ongoing calls and digital interactions, including details about the participating agents and interaction durations.

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