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Connect Reamaze to ChatGPT, Claude and Gemini

Set it up once and it works in ChatGPT, Claude, Cursor, and any other client you love. It all runs safely in the background, so you can relax and focus on what really matters. Run your entire helpdesk through your AI agent.

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

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Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

ChatGPTClaudeCursorPerplexityGeminiMicrosoft CopilotRaycastMeta AI

Your AI does the work. We keep it safe and sound.

No other AI tool gives you this. Your workflow runs in the client you already love, your account stays protected, and you decide what the agent can and cannot do. It is the whole reason to make the switch.

Each Connector lives inside our infrastructure, the same place where your workflow runs. The three things below are already part of it, working quietly in the background so you never have to think about them. Nothing to add, nothing to set up, nothing to worry about.

A futuristic MCP client docking bay
V8 Isolate01

Each Connector runs inside its own sealed environment.

Each Connector runs inside its own sealed V8 runtime — no access to your files, your system, or other servers. A Connector never sees past its own request.

Kill Switch02

One switch stops every agent. Instantly.

One action deactivates every Connector, revokes every token, and ends every session at once. AI Governance keeps the record.

FinOps per User03

Spending limits that pause instead of surprise.

Every user keeps their own connections and credentials, isolated from everyone else. Anything that would cross your spending limit is held for your approval, not billed.

Three controls, built into the layer your AI connects through.

Curated set · 34 capabilities

We ship only the actions that matter.

Capability set01 / 09

01-04

4 capabilities in this set.

Part of 34 available through Reamaze.

  1. 01

    List articles

    Use this to see your help articles, which you can filter by status or topic slug.

  2. 02

    List identities

    This capability retrieves the identities associated with a specific contact email.

  3. 03

    List staff

    Get a list of all staff members on your account.

  4. 04

    Create staff

    Use this to add a new staff member to your account.

Capability set02 / 09

05-08

4 capabilities in this set.

Part of 34 available through Reamaze.

  1. 05

    Delete contact note

    This capability removes a specific note from a contact's profile.

  2. 06

    Get article

    Retrieve the full content of a specific help article using its slug.

  3. 07

    Get channel

    This capability fetches the details of a specific support channel.

  4. 08

    Get conversation

    Use this to pull the details of a specific conversation.

Capability set03 / 09

09-12

4 capabilities in this set.

Part of 34 available through Reamaze.

  1. 09

    Get response template

    Retrieve a specific response template using its unique ID.

  2. 10

    List contact notes

    Get all notes for a contact using their email or phone number.

  3. 11

    List contacts

    This capability lists your account contacts, with the ability to filter by a query.

  4. 12

    List messages

    Get individual messages from conversations, including HTML content if requested.

Capability set04 / 09

13-16

4 capabilities in this set.

Part of 34 available through Reamaze.

  1. 13

    List satisfaction ratings

    This capability retrieves your customer satisfaction survey ratings.

  2. 14

    Update contact note

    This capability lets you edit an existing note on a contact's profile.

  3. 15

    Update conversation

    This capability allows you to modify an existing conversation.

  4. 16

    Create article

    Use this to publish a new help article with a title and body.

Capability set05 / 09

17-20

4 capabilities in this set.

Part of 34 available through Reamaze.

  1. 17

    Create contact

    Use this to add a new contact to your CRM using their name or email.

  2. 18

    Create contact note

    This capability attaches a new note to a specific contact.

  3. 19

    Create conversation

    This capability starts a new conversation for a customer with an initial message.

  4. 20

    Create identity

    Use this to attach a new identity to an existing contact via email.

Capability set06 / 09

21-24

4 capabilities in this set.

Part of 34 available through Reamaze.

  1. 21

    Create incident

    Use this to log a new incident with a full payload of details.

  2. 22

    Create message

    This capability sends a new message within an existing conversation.

  3. 23

    Create response template

    This capability creates a new response template for your team to use.

  4. 24

    Get incident

    This capability retrieves the details of a specific incident.

Capability set07 / 09

25-28

4 capabilities in this set.

Part of 34 available through Reamaze.

  1. 25

    Get report

    This capability pulls a specific report from your account.

  2. 26

    List channels

    This capability shows all the support channels active for your brand.

  3. 27

    List conversations

    Retrieve conversations, which you can filter by tags, categories, or origin.

  4. 28

    List incidents

    This capability pulls a list of all incidents for your brand.

Capability set08 / 09

29-31

3 capabilities in this set.

Part of 34 available through Reamaze.

  1. 29

    List response templates

    This capability lists all response templates available to your brand.

  2. 30

    List systems

    Retrieve the systems associated with your brand.

  3. 31

    Update article

    Use this to modify the content of an existing help article.

Capability set09 / 09

32-34

3 capabilities in this set.

Part of 34 available through Reamaze.

  1. 32

    Update contact

    Use this to change specific fields in a contact's profile.

  2. 33

    Update incident

    Use this to change the details of an active incident.

  3. 34

    Update response template

    This capability lets you update the content of a response template.

Real work

What teams actually run

01

Instant Knowledge Updates

When a policy changes, tell your agent to update a specific help article immediately.

02

Rapid Contact Management

Add new customers or update existing contact notes while you are already in a conversation.

03

Support Auditing

Ask your agent to list all active channels or recent incidents to get a quick status check.

04

Automated Ticket Creation

Have your agent create new conversations or incidents based on incoming data.

Automate a task

Put Reamaze to work on one thing.

Step-by-step automations your AI runs through this Connector: the workflow, the prompts to start with, and the exact capabilities behind each move.

One connector, every AI

Reamaze works with the most popular AI clients.

These are the most popular clients, each with a step-by-step guide: one link, set up once, with governance and visibility built in. And because everything runs on the MCP standard, the same connection also works in any other compatible client — nothing to rebuild.

ClaudeClaudeChatGPTChatGPTGeminiGeminiPerplexityPerplexityGrokGrokMicrosoft CopilotMicrosoft CopilotCursorCursorVS CodeVS CodeWindsurfWindsurfJetBrainsJetBrainsClineClineLangChainLangChainVercel AI SDKVercel AI SDKLovableLovableZ.aiZ.aiRaycastRaycastQwen CodeQwen CodeKimi CodeKimi CodeLe ChatLe Chat

Building your own app? The connector is yours to use.

You don't need a client to put Reamaze to work: the same hosted connection plugs into your own applications and agent code, with the same governance on every request. Build with it, chat with it — one connection for both.

Observed, not estimated

1064ms average. Fast in production.

Reamaze is checked daily against the live service.

Daily averagePeak 1263ms
Oct 3Today
Fastest day
880ms
Slowest day
1263ms
14-day trend
Improving-11%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 34 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Reamaze, so you can see the experience inside your AI.

It does not authenticate your account with Reamaze. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

Reamaze Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_H7Xq9G7NFQsDGWH9U422fbtCs6l7Ocp5WZZeBKPm/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Reamaze capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "reamaze-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_H7Xq9G7NFQsDGWH9U422fbtCs6l7Ocp5WZZeBKPm/mcp"
    }
  }
}
  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Step-by-step instructions for each client are in the guide. How to connect

Guided setup for Claude? Set up Reamaze in Claude and other AIs

See all the AI clients this connector works with ↑

Who it's for

Built for the work Reamaze owners hand off.

This MCP is built for teams that live in Reamaze and want to manage their support ecosystem without constantly switching between windows.

  • 01

    Support Leads

    Audit help center content and monitor active communication channels.

  • 02

    Customer Success Managers

    Update contact information and custom data fields via conversation.

  • 03

    Content Strategists

    Draft and update help articles using AI assistance.

FAQ

Questions Reamaze owners ask.

  • 01

    How do I connect Reamaze to my AI client?

    You subscribe to the MCP on Vinkius and provide your Reamaze Brand name, login email, and API token. Once connected, it is ready to use in any compatible client.

  • 02

    Which AI clients can I use with this MCP?

    You can use this MCP with any compatible client, including Claude, Cursor, and Windsurf.

  • 03

    Can I edit help articles through the AI?

    Yes, you can use the update article capability to modify existing documentation directly through your agent.

  • 04

    Does this MCP handle customer contact info?

    Yes, it includes capabilities to create, list, and update contacts, as well as adding or deleting contact notes.

  • 05

    Is my Reamaze data secure?

    Vinkius manages your credentials and hosts the MCP, ensuring a secure connection to your Reamaze account via your API token.

  • 06

    Can I search for specific customers using their email address?

    Yes. You can use the list_contacts capability with the q parameter to search for contacts by name or email address across your entire account.

  • 07

    Is it possible to update an existing help article's content?

    Absolutely. Use the update_article capability by providing the article's slug and the updated JSON payload containing the new title, body, or status.

  • 08

    How can I see which communication channels are connected to my brand?

    You can use the list_channels capability to retrieve all active channels. You can also filter them by type, such as 'email', 'chat', or 'facebook'.

Explore

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