ConnectwiseをChatGPT、Claude、Geminiに接続

• 01 / 03工数入力とチケット完了を自動化する
• 02 / 03顧客データを取得する方法
• 03 / 03チケットの仕分けと割り当てを自動化する

最速日

696ms

最遅日

1177ms

14日間の傾向

遅延傾向+21%

ConnectWise Manage Connector

準備完了です。MCPクライアントを選択し、セットアップ手順に従ってください。

コネクタリンクhttps://edge.vinkius.com/vk_preview_OQYJoRBqhCOu0DjHz8TZUD8tX73VfZRATLTGg6rE/mcpコピー

Claude Desktop

以下の手順で数秒で接続できます。

1. 1In Claude Desktop, open Settings → Connectors.
2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
3. 3Click Add and start a new chat — ConnectWise Manage capabilities are ready to use.

設定 · claude_desktop_config.jsonコピー

{
  "mcpServers": {
    "connectwise-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_OQYJoRBqhCOu0DjHz8TZUD8tX73VfZRATLTGg6rE/mcp"
    }
  }
}

• Claude
• ChatGPT
• Cursor
• VS Code
• Windsurf
• Claude Code
• JetBrains
• Cline

各クライアントの手順ガイドはこちらです。 接続方法

Claude向けのガイド付きセットアップ？ ConnectWise ManageをClaudeや他のAIに設定する

このConnectorが対応するすべてのAIクライアントを見る ↑

• 01

  レベル1/2 サポート技術者

  複雑なUIメニューを操作することなく、迅速なトリアージ、メモの更新、定型的なチケットのクローズを行いたい方。

• 02

  サービスデリバリーマネージャー

  チケットのライフサイクル監査、SLA遵守状況の確認、およびボードキューの効率的な監視を行いたい方。

• 03

  MSP オーナー

  モバイルチャットから直接、クライアントの収益性レポートの取得やアクティブなインシデントの確認を行いたい経営層。

• 01

  How do I connect this MCP to my AI client?

  You connect once through the Vinkius catalog. Vinkius hosts the MCP and manages the connection, so you just need to authorize it in your client like Claude or Cursor.

• 02

  What credentials do I need to provide?

  You will need your ConnectWise Manage Company ID, Public Key, and Private Key to establish a secure connection.

• 03

  Can I log billable time through the chat?

  Yes. You can instruct your agent to enter specific time amounts and notes for any ticket in your system.

• 04

  Is my ConnectWise data secure?

  Yes. The MCP uses your specific API keys to authenticate, and Vinkius manages these credentials securely to ensure your agent only performs authorized actions.

• 05

  Which AI clients can use this MCP?

  Any MCP-compatible client, including Claude, Cursor, Windsurf, and VS Code, can use this connector.

• 06

  How do I securely obtain my ConnectWise API Keys and Company ID?

  Log into your ConnectWise Manage instance. Note your 'Company ID' prominently displayed on the login screen. Then navigate securely via the internal system module down under 'System' > 'Members', find the specialized sub-tab marked 'API Members'. Create a new specific role API member for this AI, and within its configuration, strictly establish a new API Key generation. This will output a matched pair containing your 'Public Key' and your strictly secured 'Private Key'. Securely provide all three specific parameters below.

• 07

  Will the agent close tickets automatically, or must I specifically instruct it to change the status?

  The AI remains tightly compliant to your direct prompts. It will not spontaneously close unprompted tickets or mutate parameters heavily without instruction. You must expressly request 'Change ticket X status to Closed' ensuring governance, compliance, and accurate logging remains strictly under your control at all times during interactive use.

• 08

  Can I query client configurations or passwords with this active integration?

  Configurational details such as device types and basic network data models are queryable if permissions via API permit, but sensitive field extraction like retrieving unencrypted passwords directly inside the dialog typically stays strictly masked or gated, abiding exclusively by your ConnectWise native security role allowances configured previously inside the specific 'API Member' settings during your setup.

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