FreshchatをChatGPT、Claude、Geminiに接続

• 01 / 03顧客プロフィールを取得する方法
• 02 / 03サポート活動の監視方法
• 03 / 03メッセージを送信する

最速日

707ms

最遅日

1044ms

14日間の傾向

改善傾向-6%

Freshchat Connector

準備完了です。MCPクライアントを選択し、セットアップ手順に従ってください。

コネクタリンクhttps://edge.vinkius.com/vk_preview_PkP7uansx6hNtFxuENUb8zNJxaJRxMQaD0Sjgiqu/mcpコピー

Claude Desktop

以下の手順で数秒で接続できます。

1. 1In Claude Desktop, open Settings → Connectors.
2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
3. 3Click Add and start a new chat — Freshchat capabilities are ready to use.

設定 · claude_desktop_config.jsonコピー

{
  "mcpServers": {
    "freshchat-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_PkP7uansx6hNtFxuENUb8zNJxaJRxMQaD0Sjgiqu/mcp"
    }
  }
}

• Claude
• ChatGPT
• Cursor
• VS Code
• Windsurf
• Claude Code
• JetBrains
• Cline

各クライアントの手順ガイドはこちらです。 接続方法

Claude向けのガイド付きセットアップ？ FreshchatをClaudeや他のAIに設定する

このConnectorが対応するすべてのAIクライアントを見る ↑

• 01

  サポートリーダー

  メインの作業画面を離れることなく、未対応の会話の確認やエージェントの稼働状況を素早く把握できます。

• 02

  カスタマーサクセスマネージャー

  AIへの簡単な指示だけで、顧客とのやり取りの概要やユーザープロファイルをリアルタイムで把握できます。

• 03

  セールスエンジニア

  フォローアップメッセージの送信を自動化したり、リードの選別のためにチャット履歴を即座に確認したりできます。

• 01

  How do I connect my Freshchat account?

  You subscribe via Vinkius and then enter your Freshchat Region Domain and API Token, which you can find in your Freshchat settings under API Tokens.

• 02

  Which AI clients can I use with this MCP?

  You can use this MCP with any compatible client, including Claude, Cursor, and Windsurf.

• 03

  Does this work with Freshchat's international data centers?

  Yes, this MCP supports multiple regions including US, EU, IN, and AU.

• 04

  Can my agent actually reply to customers?

  Yes, the send_chat_message capability allows your agent to post new messages to existing conversations.

• 05

  How do I find a specific customer?

  You can use the search_chat_users capability to find a user by their email address.

• 06

  How do I get an API Token for Freshchat?

  Log in to Freshchat, navigate to Settings > API Tokens, and click on 'Generate Token' to retrieve your Bearer Token.

• 07

  What is my 'Region Domain'?

  Your domain depends on where your account is hosted (e.g. 'api.freshchat.com' for US, 'api.eu.freshchat.com' for Europe).

• 08

  Can I send files or images through the agent?

  Currently, the 'send_chat_message' capability focuses on sending text content. Supporting rich media typically requires separate upload operations.

• 09

  Is it possible to see the chat history of a customer?

  Yes! Use the 'list_chat_messages' capability and provide the Conversation ID. The agent will retrieve the historical message history for that thread.

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