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Vinkius

Atera Connector for AI agents.

9 live capabilities

Manage remote devices and helpdesk tickets in your IT management platform.

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AI Agent

Why people use Atera

Atera for IT Management and Remote Monitoring

With the Atera MCP, you just talk to your AI agent. You can ask for a status update on your agents or a summary of your open tickets without ever opening a new tab. You get a consolidated view of your entire infrastructure through a single chat window.

  • Claude
  • ChatGPT
  • Gemini
  • Cursor
  • Visual Studio Code
  • Windsurf

What Vinkius changes

You get a conversational interface for your entire Atera IT management platform.

Use it from Claude, ChatGPT, Cursor or another AI client you already have.

One account · 5,900+ Connectors

  1. Real-world use case 01

    Checking a server's health during a call

    An MSP technician gets a call about a slow machine.

  2. Real-world use case 02

    Logging a new VPN issue

    A new client reports a broken VPN.

  3. Real-world use case 03

    Pulling a client list for a report

    An operations manager needs a list of all clients.

Complete set · 9capabilities

The complete Atera capability set.

These are the exact actions your AI can choose when you ask it to work with Atera.

Capability set01 / 03

01—03

3 capabilities in this set.

Part of 9 available through Atera.

  1. 01 Capability

    List tickets

    List all support tickets. Use this to see the entire helpdesk queue and prioritize your tasks.

  2. 02 Capability

    Create ticket

    Create a new support ticket in Atera. This lets you log issues from your chat interface immediately.

  3. 03 Capability

    Get account check

    Verify your Atera account connection. Use this to ensure your AI agent has the correct permissions to access data.

Capability set02 / 03

04—06

3 capabilities in this set.

Part of 9 available through Atera.

  1. 04 Capability

    Get agent

    Get details for a specific agent. This provides deep info on a single device like its IP address and OS.

  2. 05 Capability

    Get customer

    Get details for a specific customer. Use this to see company-specific information and contact records.

  3. 06 Capability

    Get ticket

    Get details for a specific ticket. This lets you see the full history and status of a single support request.

Capability set03 / 03

07—09

3 capabilities in this set.

Part of 9 available through Atera.

  1. 07 Capability

    List agents

    List all monitored agents in Atera. Use this to see a high-level overview of every device in your fleet.

  2. 08 Capability

    List alerts

    List recent system alerts. This helps you identify failing hardware or software issues across your network.

  3. 09 Capability

    List customers

    List all customers in Atera. This gives you a complete list of all organizations you manage.

Set up in minutes

One URL. Then ask Atera to work.

Claude and ChatGPT only need the Connector URL. Copy it once, add it in settings, and use Atera from the conversation.

Choose your client

Live preview
Advanced clients IDE · CLI

Claude · Web + desktop

Official guide ↗

Connector URL · ready to paste

Streamable HTTP
https://edge.vinkius.com/vk_preview_XgpYxypgoIAz38iXmsbDJK25enWTkASVWdDMcq9I/mcp
  1. Step 01

    Open Connectors

    In Claude Web or Claude Desktop, open Settings and choose Connectors.

  2. Step 02

    Add the URL

    Choose Add custom connector, name it Atera, and paste the URL above.

  3. Step 03

    Turn it on in chat

    Select +, open Connectors, and enable Atera for the conversation.

Where the request belongs

Work Atera can move forward.

Built around the request

IT admins and MSP technicians who are tired of toggling between dashboards to find device statuses or update tickets. It's for the person who wants to manage a fleet of remote computers without the manual clicking.

01

MSP Technician

Updates ticket statuses and checks agent health during support calls.

02

IT Administrator

Monitors machine alerts and audits workstation OS versions across the fleet.

03

Operations Manager

Pulls customer and contact lists for monthly reporting and planning.

Build the capability set

Add more capabilities.

Each Connector adds new actions and data without changing how you work.

Browse Connectors
BOSSDesk logo
01 10 capabilities

BOSSDesk

Manage your IT services via BOSSDesk. track tickets, assets, and users directly from any AI agent.

View Connector
Kaseya logo
02 10 capabilities

Kaseya

Manage IT infrastructure, devices, and automation via Kaseya VSA 10.

View Connector
HaloPSA logo
03 11 capabilities

HaloPSA

Automate service desk workflows via HaloPSA. manage tickets, clients, users, and assets directly from any AI agent.

View Connector
Jitbit logo
04 6 capabilities

Jitbit

Track and resolve IT support tickets with a fast helpdesk that includes automation rules, knowledge base, and SLA monitoring.

View Connector
Freshservice logo
05 12 capabilities

Freshservice

Manage your IT service desk, track tickets, and oversee assets via AI agents with Freshservice.

View Connector
ServiceTitan logo
06 9 capabilities

ServiceTitan

Manage field service operations via ServiceTitan. track customers, jobs, appointments, and inventory directly from any AI agent.

View Connector

Bring your own AI

Change the model, client or framework. Keep Atera connected.

  • Claude
  • ChatGPT
  • Gemini
  • Cursor
  • VS Code
  • Windsurf
  • ZCode
  • Cline
  • Zed
  • Continue
  • Kiro
  • Roo Code
  • Zencoder
  • Goose
  • Void
  • Augment Code
  • Amp
  • Qodo
  • Tabnine
  • Pieces
  • Sourcegraph Cody
  • JetBrains
  • Warp
  • Amazon Q
  • Antigravity
  • BoltAI
  • Raycast
  • Jan
  • LM Studio
  • AnythingLLM
  • Open WebUI
  • Msty
  • Cherry Studio
  • LibreChat
  • TypingMind
  • Chorus
  • 5ire
  • n8n
  • LangChain
  • LlamaIndex
  • CrewAI
  • Vercel AI SDK

Before you connect

Questions about Atera.

The practical details behind the request, access and result.

Can I use the Atera MCP to manage my remote devices?

Yes, you can see status, IP addresses, and OS info for your entire fleet. It gives you a quick way to check on machines without logging into the main dashboard.

Does the Atera MCP work for MSPs?

Yes, it's built specifically for MSPs to manage tickets and agents more efficiently. It helps you handle a high volume of requests through a simple chat interface.

How do I see my support tickets with Atera MCP?

You can just ask your agent to list all tickets or get details for a specific one. It's a fast way to see what's on your plate for the day.

Can I create a new ticket using Atera MCP?

Yes, you can create a new support ticket directly from your chat. This helps you log issues the moment they happen so nothing falls through the cracks.

Does Atera MCP help with monitoring system alerts?

Yes, it can list recent system alerts for you. This allows you to stay proactive and address hardware or software warnings before they become bigger problems.

Can I see a list of all my customers?

Yes, you can pull a full list of all organizations you manage. It's great for quickly finding contact information or auditing your customer base.

How do I find my Atera API Key?

Log in to Atera, go to Admin > Data Management > API, and you can generate and copy your API Key there.

What is an 'Agent ID'?

An Agent ID is a unique numeric identifier for a device monitored by Atera. You can find these IDs by using the list_agents capability.

Can I create a ticket for a specific customer?

Yes, use the create_ticket capability and provide the optional customerId parameter to link the ticket to a specific organization in your Atera account.

One connection away

Give your agent a direct line to Atera.

Connect Atera once. Keep it beside 5,900+ managed Connectors when the next task needs more.

Explore every Connector No credit card required · Free tier available