Vinkius
Dixa

Dixa MCP for AI. Orchestrate every customer interaction across all channels.

Claude Claude
ChatGPT ChatGPT
Cursor Cursor
Gemini Gemini
Windsurf Windsurf
VS Code VS Code
JetBrains JetBrains
Vercel Vercel
See Vinkius in Action

Works with every AI agent you already use

…and any MCP-compatible client

Dixa MCP on Cursor AI Code EditorDixa MCP on Claude Desktop AppDixa MCP on OpenAI Agents SDKDixa MCP on Visual Studio CodeDixa MCP on GitHub Copilot AI AgentDixa MCP on Google Gemini AIDixa MCP on Lovable AI DevelopmentDixa MCP on Mistral AI AgentsDixa MCP on Amazon AWS Bedrock

Connect to your AI in seconds.

Dixa MCP connects your AI client directly to Dixa for full control over customer service workflows. You can list and manage support tickets, assign conversations to specific agents, track detailed customer history, and programmatically close requests across phone, email, chat, and messaging channels.

What your AI can do

Create customer profile

Adds a completely new customer entry into the system's records.

Get connection status

Checks the operational health and connectivity status of the Dixa API.

Get agent info

Retrieves current details about available support agents.

+ 9 more capabilities included
Track and Manage Tickets

List active support cases and pull detailed metadata on specific conversations to understand their context.

Coordinate Agent Workflows

Assign tickets to yourself or team members, and check agent availability in real time to speed up response times.

Build Customer Profiles

Manage end-user profiles by accessing and maintaining a complete history of contact information and past interactions.

Control Support Lifecycle

Create new support requests or mark existing conversations as resolved to keep your support pipeline organized.

Monitor System Health

Check API connectivity and monitor active webhook configurations directly through the agent for service reliability.

Included with Plan

Waiting for input…

AI Agent

Dixa: 12 Tools for Support Automation

These tools let your AI client perform every core function of Dixa—from listing open chats to updating customer records—all through simple commands.

Make your AI actually useful.

Add this MCP to Claude, Cursor, or Windsurf and your AI stops guessing. It gets real tools to look things up, take action, and handle the stuff you keep doing by hand.

Start using Dixa on Vinkius

Create Customer Profile

Adds a completely new customer entry into the system's records.

Get Connection Status

Checks the operational health and connectivity status of the Dixa API.

Get Agent Info

Retrieves current details about available support agents.

Get Conversation Details

Pulls comprehensive information on a specific support ticket, including all...

List Support Agents

Lists all agents currently assigned and available within the support team.

List Conversations

Lists all currently open or active customer support tickets needing attention.

List Support Teams

Retrieves a list of defined agent teams used for routing conversations.

List End Users

Retrieves a list of all registered customers in the Dixa system.

List Active Webhooks

Retrieves the current configuration and list of active event webhooks for monitoring.

Assign To Self

Claims a specific conversation, making it visible only to you.

Resolve Conversation

Changes the status of an open ticket to resolved or closed, updating your support...

Create Conversation

Automatically starts and logs a brand new support chat record.

Security and governance baked right in.

Pick your AI client below to get set up. Just create a Vinkius account, subscribe, and you're instantly up and running. We handle the entire backend infrastructure, delivering out-of-the-box support for HTTPS Streamable, SSE, and OAuth2—zero messy routing required.

Claude AI

Claude AI

1

Open Claude Settings

Go to claude.ai, click your profile icon, then navigate to Customize → Connectors.

2

Add Custom Connector

Click the "+" button and select Add custom connector. Paste your Vinkius endpoint URL:

https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com. For OAuth-protected servers, expand Advanced settings to add credentials.

3

Start a conversation

Open a new chat. The Dixa integration is available immediately — no restart needed.

Choose How to Get Started

Build a custom MCP for your own tools, or connect a ready-made integration from our catalog.

Build Your Own

Turn any API into an MCP. Import a spec, define Agent Skills, or deploy with MCPFusion.

  • Import from OpenAPI, Swagger, or YAML specs
  • Create Agent Skills with progressive disclosure
  • Deploy to edge with MCPFusion framework
  • Built in DLP, auth, and compliance on every call
  • Real time usage dashboard and cost metering
  • Publish to catalog or keep private
Start building

Make Your AI Do More

Start with Dixa, then connect any of our 5,000+ other servers whenever your AI needs more. One click, no limits.

  • Use this MCP plus 5,000+ others, all in one place
  • Add new capabilities to your AI anytime you want
  • Every connection is secured and compliant automatically
  • Track usage and costs across all your servers
  • Works with Claude, ChatGPT, Cursor, and more
  • New servers added to the catalog every week
Dixa MCP server cover

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Dixa. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

VINKIUS INFRASTRUCTURE

Cloud Hosted

Managed infra

V8 Isolated

Sandboxed per request

Zero-Trust Proxy

No stored credentials

DLP Enforced

Policy on every call

GDPR Compliant

EU data residency

Token Compression

~60% cost reduction

Your data is protected. See how we built it.

Works with Claude, ChatGPT, Cursor, and more

The Model Context Protocol standardizes how applications expose capabilities to LLMs. Instead of operating in isolation, your AI gains direct access to external platforms, live data, and real-world actions through secure, standardized connections.

This connection provides 12 powerful capabilities that interface natively with Claude, ChatGPT, Cursor, and other compatible AI platforms. No middleware. No custom integration required.

Dealing with customer support means juggling a dozen different dashboards.

Today, handling one escalated ticket is a clicking marathon. You start in the chat window, then open the separate CRM to check their billing history. Next, you switch tabs to see if another agent already logged an email response. This process involves copy-pasting IDs and jumping between five different screens just to get context.

With this MCP, that manual effort vanishes. You tell your agent what you need—like 'Check the full profile for john@example.com'—and it pulls together the history from every channel into one view. It’s about getting answers instantly without ever leaving your primary communication interface.

The Dixa MCP delivers control over the entire support lifecycle.

You no longer have to manually change statuses or worry about who owns a thread. You can use `list_conversations` to see what needs attention, and then if you're done with it, `resolve_conversation` marks it as closed—all through natural language commands.

This isn’t just faster; it changes how your team operates. Your agents spend less time on process management and more time actually solving problems.

What your AI can actually do with this

This MCP lets you treat your entire customer service stack like one single conversation with your AI agent. Forget jumping between ticket portals and CRM dashboards just to get context. You can ask your agent to find a specific user's full interaction history or list all open tickets across every channel—phone, chat, email, etc.—and then act on it.

Need to pass ownership? You can assign the conversation to another team member instantly. It’s about coordinating an entire support team and service life cycle using only natural language. Through Vinkius, your agent becomes a dedicated CX coordinator, letting you handle complex tasks like creating new customer records or marking old tickets as resolved without ever touching the UI.

Built · Hosted · Managed by Vinkius Dixa MCP - Route & Manage Customer Conversations
Server ID 019dd0e1-ab00-70ea-9e82-8df655adafc7
Vinkius Inspector
Compliance Grade A+
Score 100/100
Vinkius Inspector Badge — Score 100/100

Questions you might have

How do I use the `list_conversations` tool with Dixa MCP? +

Simply ask your agent to list conversations. You can refine this by asking for specific filters, like 'Show me all open tickets related to billing' or 'List all high-priority chats'.

What is the difference between `create_conversation` and `list_conversations`? +

list_conversations reads existing data, showing you what’s already open. create_conversation performs an action by starting a brand new support ticket record.

Can I use `get_agent_info` to see if someone is busy? +

Yes. You can ask your agent to 'Get the current details for agents.' This allows you to check real-time availability and know who is best suited for the next ticket.

How do I ensure customer data is accurate using `create_customer_profile`? +

The tool adds a new record, but it's smart. You should first ask your agent to use list_end_users to see if the profile already exists before creating a new one.

How does `get_connection_status` check if my Dixa API connection is working? +

It sends a direct ping to the Dixa platform, returning a clear status code. This verifies your credentials and general service uptime, letting you know instantly if the MCP can communicate with Dixa's backend.

What specific event configs can I check using `list_active_webhooks`? +

This tool lists every webhook configured for your account. It is vital for debugging and monitoring, allowing you to confirm exactly which system events are actively triggering data flows into your agent.

What does the `assign_to_self` tool do in the workflow? +

It immediately changes ownership of a conversation ticket. Running this tool marks the case as yours, ensuring that only your dedicated agent can pick up and work on it next.

Does `resolve_conversation` just close the chat, or does it update status? +

It updates the conversation's official lifecycle status in Dixa. Running this tool marks the ticket as resolved on your dashboard, properly moving it out of the active queue for reporting.

How do I find my Dixa API Token? +

Log in to Dixa, navigate to Settings > Integrations > API Tokens, and generate a new token for your integration.

Can I assign tickets to myself via AI? +

Yes! Use the assign_to_self tool with a specific conversation ID to take ownership of a support ticket.

How do I check which agents are online? +

The list_support_agents tool retrieves all agent profiles and their current status directly from the Dixa platform.

Built & Managed by Vinkius 30s setup 12 tools

We've already built the connector for Dixa. Just plug in your AI agents and start using Vinkius.

No hosting. No infrastructure. No complex setup.
All 12 tools are live and waiting. You're up and running in seconds.

Vinkius runs on Claude Claude
Vinkius runs on ChatGPT ChatGPT
Vinkius runs on Cursor Cursor
Vinkius runs on Gemini Gemini
Vinkius runs on Windsurf Windsurf
Vinkius runs on VS Code VS Code
Vinkius runs on JetBrains JetBrains
Vinkius runs on Vercel Vercel
+ other MCP clients

Vinkius gives your AI agents access to the full catalog of app connectors, all fully managed, secure, and enterprise-ready. One subscription, every tool you need.

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