Vinkius
Intercom

Intercom MCP for AI. Manage support, leads, and conversations from your agent.

Claude Claude
ChatGPT ChatGPT
Cursor Cursor
Gemini Gemini
Windsurf Windsurf
VS Code VS Code
JetBrains JetBrains
Vercel Vercel
See Vinkius in Action

Works with every AI agent you already use

…and any MCP-compatible client

Intercom MCP on Cursor AI Code EditorIntercom MCP on Claude Desktop AppIntercom MCP on OpenAI Agents SDKIntercom MCP on Visual Studio CodeIntercom MCP on GitHub Copilot AI AgentIntercom MCP on Google Gemini AIIntercom MCP on Lovable AI DevelopmentIntercom MCP on Mistral AI AgentsIntercom MCP on Amazon AWS Bedrock

How this MCP server connects to your AI agent

Intercom MCP connects your AI agent directly to your Intercom account, giving it full conversational control over your customer data.

Your agent can list contacts, review full conversation histories, search across company records, and send messages—all without you ever leaving your chat interface.

What AI agents can do with Intercom Automation

Create contact

Registers a brand new contact into Intercom’s system.

Create conversation

Starts a brand-new chat thread with a customer or prospect.

Get contact details

Retrieves the full profile and custom data for a specific contact.

+ 9 more capabilities included
Find and verify customer records

Search for specific contacts using filters or retrieve a full profile including custom attributes.

Review complete chat history

Access and read the entire message thread of any conversation to understand the full context of a customer's issue.

Initiate new conversations

Start a completely fresh chat thread with a contact when needed.

Send and reply to messages

Write and send follow-up messages or replies directly within an active conversation.

Included with Plan

Waiting for input…

AI Agent

What AI agents can do with Intercom: 12 Tools for Conversational Support

Use these tools through your AI agent to manage every aspect of customer interaction, from searching leads to replying to chats.

Make your AI actually useful.

Add this MCP to Claude, Cursor, or Windsurf and your AI stops guessing. It gets real tools to look things up, take action, and handle the stuff you keep doing by hand.

Start using Intercom on Vinkius

Create Contact

Registers a brand new contact into Intercom’s system.

Create Conversation

Starts a brand-new chat thread with a customer or prospect.

Get Contact Details

Retrieves the full profile and custom data for a specific contact.

Get Conversation Details

Pulls all historical messages from an existing conversation thread.

List Admins

Lists the team members who have administrative roles within the workspace.

List Help Articles

Retrieves a list of available help center articles for reference.

List Contacts

Displays an overview of all contacts registered in Intercom.

List Conversations

Shows a list of the most recent and currently open customer conversations.

List Data Attributes

Lists all custom data fields that can be attached to contacts or companies.

List Segments

Displays the different user segments defined in the workspace.

Reply To Conversation

Sends a response message to an ongoing conversation thread.

Search Contacts

Searches for contacts using specific filters and criteria defined in Intercom.

Security and governance baked right in.

Pick your AI client below to get set up. Just create a Vinkius account, subscribe, and you're instantly up and running. We handle the entire backend infrastructure, delivering out-of-the-box support for HTTPS Streamable, SSE, and OAuth2—zero messy routing required.

Claude AI

Claude AI

1

Open Claude Settings

Go to claude.ai, click your profile icon, then navigate to Customize → Connectors.

2

Add Custom Connector

Click the "+" button and select Add custom connector. Paste your Vinkius endpoint URL:

https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com. For OAuth-protected servers, expand Advanced settings to add credentials.

3

Start a conversation

Open a new chat. The Intercom integration is available immediately — no restart needed.

Choose How to Get Started

Build a custom MCP for your own tools, or connect a ready-made integration from our catalog.

Build Your Own

Turn any API into an MCP. Import a spec, define Agent Skills, or deploy with MCPFusion.

  • Import from OpenAPI, Swagger, or YAML specs
  • Create Agent Skills with progressive disclosure
  • Deploy to edge with MCPFusion framework
  • Built in DLP, auth, and compliance on every call
  • Real time usage dashboard and cost metering
  • Publish to catalog or keep private
Start building

Make Your AI Do More

Start with Intercom, then connect any of our 5,100+ other servers whenever your AI needs more. One click, no limits.

  • Use this MCP plus 5,100+ others, all in one place
  • Add new capabilities to your AI anytime you want
  • Every connection is secured and compliant automatically
  • Track usage and costs across all your servers
  • Works with Claude, ChatGPT, Cursor, and more
  • New servers added to the catalog every week
Intercom MCP server cover

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Intercom. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

VINKIUS INFRASTRUCTURE

Cloud Hosted

Managed infra

V8 Isolated

Sandboxed per request

Zero-Trust Proxy

No stored credentials

DLP Enforced

Policy on every call

GDPR Compliant

EU data residency

Token Compression

~60% cost reduction

Your data is protected. See how we built it.

Built on the Model Context Protocol (MCP) for Claude, ChatGPT, Cursor, and more

The Model Context Protocol standardizes how applications expose capabilities to LLMs. Instead of operating in isolation, your AI gains direct access to external platforms, live data, and real-world actions through secure, standardized connections.

This connection provides 12 powerful capabilities that interface natively with Claude, ChatGPT, Cursor, and other compatible AI platforms. No middleware. No custom integration required.

The pain of constantly context-switching between tools, Solved with Vinkius AI Gateway

Today, managing customer support means opening Intercom in one browser tab, switching to your CRM dashboard in another, and then maybe pulling up a spreadsheet for segment data. You're constantly copy-pasting IDs, jumping through menus just to gather the full picture of one person's journey.

With this MCP, you give that manual process back to your agent. Instead of clicking across three different platforms, you ask one question—like 'What is Ana Costa's history?' Your agent gathers all the necessary data from Intercom and presents it immediately in a single response.

Get instant customer context with the Intercom MCP

The ability to check out every conversation using `get_conversation_details` and cross-reference that against their profile details is a massive time saver. You never have to guess why a user called back; you see the full, documented history immediately.

Your agent acts as the connective tissue for your tech stack. It doesn't just retrieve data—it synthesizes it so you can act on it right away. That’s what makes the difference.

What your AI can actually do with this

Manage all your customer communications from one place using this MCP connector. It gives your AI client direct access to the core functions of Intercom, allowing it to handle complex support inquiries or sales lead qualification through natural conversation.

Instead of copying IDs or switching between tabs, you can ask your agent to look up a contact's full profile, check their history, and even reply directly. This dramatically speeds up everything from onboarding new users to handling urgent customer complaints. When you connect this MCP via Vinkius, your AI client acts like an internal expert, surfacing the exact information—like custom tags or company details—you need to keep the conversation flowing naturally.

Built · Hosted · Managed by Vinkius Intercom MCP - Manage Customer Support & Chats
Server ID 019dd10c-3786-71b4-b7eb-6482d6c6586b
Vinkius Inspector
Compliance Grade A+
Score 100/100
Vinkius Inspector Badge — Score 100/100

Questions you might have

How does the Intercom MCP allow me to see a customer's full chat history? +

You use the get_conversation_details tool. This function pulls every message, status update, and piece of information from that specific conversation thread so your agent can summarize it for you.

Can I search for a contact if I only know their company name using the Intercom MCP? +

Yes. You use search_contacts and provide filters based on company details or custom attributes, allowing your agent to narrow down leads even without an email address.

What if I want to send a reply but don't know the conversation ID? +

You first run list_conversations to see recent activity. Once you identify the correct thread, your agent can then use reply_to_conversation to send the message.

Does the Intercom MCP help with team management? +

It does. You can run list_admins and list_data_attributes. These tools let your agent report on who has administrative power or what custom data fields are available in your account.

Is the Intercom MCP only for reading data? +

No. It's read and write capable. You can use reply_to_conversation to send messages, and even create_contact if you need to log a brand new lead.

Built & Managed by Vinkius 30s setup 12 tools

We've already built the connector for Intercom. Just plug in your AI agents and start using Vinkius.

No hosting. No infrastructure. No complex setup.
All 12 tools are live and waiting. You're up and running in seconds.

Vinkius runs on Claude Claude
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