How to Use the Birdeye MCP in Mastra AI

Q: Can Mastra AI trigger Birdeye check-ins automatically?

Absolutely. Just add the checkincustomer tool to your agent's toolset and define the execution conditions in your workflow file.

Q: Are survey responses accessible to Mastra AI for Birdeye?

Use getsurveyresponses to feed data into your agent. It parses the text and can decide whether to escalate the issue or close the ticket.

Build complex customer support workflows in Mastra AI using Birdeye tools for automated review management.

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Connect Birdeye MCP to Mastra AI

Create your Vinkius account to connect Birdeye to Mastra AI and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup Birdeye with Mastra AI

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Automate workflows with the Birdeye MCP Server

Create a Mastra AI agent that triggers `checkin_customer` after a specific event occurs. It handles the manual work so your team doesn't have to. Define conditional branches to decide when to use `reply_to_review`. If a review score drops below a threshold, the agent takes over.

Sync contacts within your Mastra AI agent

Deploy `list_contacts` to keep your CRM data in sync with your support logs. It functions as a source of truth for your agent's decision-making process. Pull specific details with `get_contact` when the agent needs to verify a customer identity. The workflow engine manages the retry logic if the network blips.

Monitor locations using Mastra AI

Use `list_locations` to scan for new feedback across your business footprint. Your agent can run this on a schedule to stay updated. Get a high-level view with `get_review_summary` to detect patterns. You can set the agent to alert your team if the volume of negative reviews spikes.

Setup guide

Set up Birdeye MCP in Mastra AI

Prerequisites

Node.js 18+ and a TypeScript project
@mastra/mcp + @mastra/core packages
Active Vinkius subscription with a valid endpoint token

1

Install dependencies
Run npm install @mastra/mcp @mastra/core plus your preferred model provider (e.g. @ai-sdk/openai).
2

Configure the MCPClient
Create an MCPClient with your Vinkius endpoint as a URL object. Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com.
3

Discover and inject tools
Call mcpClient.listTools() and spread the result into your agent's tools object. All Birdeye tools become native Mastra tools.
4

Run with any model
Swap openai("gpt-4o") for any AI SDK-compatible provider. Call agent.generate() and the agent routes tool calls through MCP automatically.

agent.ts

import { MCPClient } from "@mastra/mcp";
import { Agent } from "@mastra/core/agent";
import { openai } from "@ai-sdk/openai";

const mcpClient = new MCPClient({
  id: "birdeye-mcp-client",
  servers: {
    "birdeye-mcp": {
      url: new URL(
        "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
      ),
    },
  },
});

const agent = new Agent({
  name: "Birdeye Agent",
  model: openai("gpt-4o"),
  instructions: "You have access to Birdeye tools.",
  tools: {
    ...(await mcpClient.listTools()),
  },
});

const result = await agent.generate(
  "List recent Birdeye transactions"
);
console.log(result.text);

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Common questions about Birdeye MCP in Mastra AI

Absolutely. Just add the `checkin_customer` tool to your agent's toolset and define the execution conditions in your workflow file.

Mastra AI handles the backoff logic natively. If a tool call fails, the framework attempts the operation again based on your settings.

You can select which tools to expose when you initialize the client. This keeps your agent focused on the specific tasks you need.

Use `get_survey_responses` to feed data into your agent. It parses the text and can decide whether to escalate the issue or close the ticket.

Data is scoped to your session and never leaves your environment. We rely on strict endpoint tokens to keep your customer records isolated.

Use it with your favorite AI tools

Connect this server to Cursor, Claude, VS Code, and more.

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Google ADK sdk-python

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Mastra AI sdk-typescript

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