How to Use the Birdeye MCP in Windsurf

Q: How does this MCP Server help manage multiple business locations?

The toolset includes listlocations which lets your agent fetch performance metrics across different branches. Cascade can compile these into a markdown report inside your project directory.

Reply to reviews and run survey campaigns autonomously inside Windsurf with the Birdeye MCP Server.

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Connect Birdeye MCP to Windsurf

Create your Vinkius account to connect Birdeye to Windsurf and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup Birdeye with Windsurf

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Cascade-driven review response loops

Let Cascade handle negative feedback before you even open your browser. When a new low-rating post lands, your editor can pull details using `list_reviews` and grab the customer's history via `get_contact` to understand the situation. Instead of waiting for manual input, Cascade drafts a professional response using `reply_to_review` based on past successful interactions. It chains these steps in one run, letting you approve the final post right in your editor.

Automate customer check-ins directly in Windsurf

When your build succeeds or a ticket closes, Cascade can instantly trigger follow-up flows. The agent calls `checkin_customer` to queue up a review request the second a customer interaction wraps up. You don't have to copy-paste data between platforms. This Birdeye MCP connection lets your IDE read local workspace events and immediately update contact records with `list_contacts` to keep marketing lists fresh.

Multi-location reputation monitoring

Keep tabs on how all your branches are performing without leaving your workspace. Cascade queries `list_locations` to map out your business footprint and pulls performance data with `get_review_summary`. If a specific branch shows a dip in ratings, the agent pulls the exact survey replies using `get_survey_responses`. This lets you spot local service issues and fix them before they hurt your search rankings.

Setup guide

Set up Birdeye MCP in Windsurf

Prerequisites

Windsurf IDE installed (macOS, Windows, or Linux)
Active Vinkius subscription with a valid endpoint token

1

Open MCP configuration

Click the Cascade assistant icon in the sidebar, then click the hammer icon (🔨) at the top of the panel. Select "Configure" to open ~/.codeium/windsurf/mcp_config.json.
2

Add the Birdeye MCP

Paste the JSON snippet shown on the right into the mcpServers object. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Refresh MCPs

Go back to the hammer icon (🔨) in Cascade and click "Refresh". Windsurf will detect the new server. No full restart is needed — the connection is hot-reloaded.
4

Verify in Cascade

Start a new Cascade conversation and ask something like "Show my Birdeye payment history." If connected, Cascade will call the Birdeye tools directly. You will see a green dot next to the server name in the MCP panel.

mcp_config.json

{
  "mcpServers": {
    "birdeye-mcp": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

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Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Birdeye. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Common questions about Birdeye MCP in Windsurf

Open your Windsurf settings and head to the Cascade MCP configuration panel. Add the Birdeye endpoint URL under your server list, then click refresh to let Cascade auto-discover the tools.

No, Cascade operates under your supervision inside the IDE. While it can draft replies using `reply_to_review` by reading your review feed, you retain final approval before any post goes live.

Yes. You can ask Cascade to parse a CSV of recent clients in your workspace and loop through them using `checkin_customer` to trigger review requests.

The toolset includes `list_locations` which lets your agent fetch performance metrics across different branches. Cascade can compile these into a markdown report inside your project directory.

Your customer names, phone numbers, and email addresses retrieved via `get_contact` never touch external LLM training loops. Vinkius runs the Birdeye connector in an isolated, sandboxed environment that only passes the necessary data to your local IDE.

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