How to Use the ConnectWise MCP in Claude Code

Q: Can I list ConnectWise companies using Claude Code?

You can use listcompanies to pull the full list. It returns the raw data you need for your shell automation.

Q: Does Claude Code support paginating ConnectWise tickets?

Yes, you can specify the pageSize when calling listservicetickets. This allows you to manage large queues efficiently.

Q: Where does Claude Code keep my ConnectWise config?

The configuration is stored in your /.claude.json file. You can manage your servers and transports from there.

ConnectWise data in your terminal. Claude Code makes ticket management a shell command away.

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Connect ConnectWise MCP to Claude Code

Create your Vinkius account to connect ConnectWise to Claude Code and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup ConnectWise with Claude Code

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Terminal-based ticket control

Run `list_service_tickets` directly from your command line. Claude Code parses the output so you can pipe it into other scripts or logs. It is built for developers who prefer the terminal over a mouse.

Automate ConnectWise lookups

Need to find a contact? Call `list_contacts` and grab the output for your build process. It works in any headless environment. This keeps your workflow moving without ever opening a browser window.

Script your PSA interactions

Hook `create_ticket` into your CI/CD pipeline to log build errors as service tickets automatically. It handles the API calls so you don't have to. This ensures every failure is tracked in your PSA immediately.

Setup guide

Set up ConnectWise MCP in Claude Code

Prerequisites

Claude Code CLI installed (npm install -g @anthropic-ai/claude-code)
Active Vinkius subscription with a valid endpoint token

1

Run the add command

Open your terminal and run the command shown on the right. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com. Use --scope user to make it available across all projects.
2

Verify the connection

Start a Claude Code session and type /mcp to list connected servers. You should see connectwise-mcp with a green status indicator.
3

Start using tools

Ask Claude Code something like "Check my latest ConnectWise transactions." It will automatically discover and invoke the available ConnectWise tools.

Terminal

claude mcp add --transport http connectwise-mcp https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

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Prerequisites

Claude Code CLI installed
Active Vinkius subscription with a valid endpoint token

1

Open the config file

Create or edit .mcp.json in your project root for project-level scope, or ~/.claude.json for user-level scope.
2

Add the ConnectWise MCP

Paste the JSON snippet shown on the right into the mcpServers object. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Restart Claude Code

Start a new Claude Code session. Type /mcp to confirm the server is connected. The tools will be automatically available in your conversation.

.mcp.json

{
  "mcpServers": {
    "connectwise-mcp": {
      "type": "url",
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Get your connection token →

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Common questions about ConnectWise MCP in Claude Code

Use the terminal command claude mcp add --transport http -- . Make sure your flags are positioned correctly before the server name.

You can use `list_companies` to pull the full list. It returns the raw data you need for your shell automation.

Yes, you can specify the pageSize when calling `list_service_tickets`. This allows you to manage large queues efficiently.

The configuration is stored in your ~/.claude.json file. You can manage your servers and transports from there.

We enforce strict transport security for every request. Your service activity and company contact details are never logged or cached by the host.

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