How to Use the ConnectWise MCP in Google ADK

Q: How do I register the ConnectWise MCP Server in Google ADK?

Instantiating McpToolset with your Vinkius HTTP URL registers all nine tools. You then pass this toolset directly to your LlmAgent configuration.

Q: Can Gemini search ConnectWise ticket summaries using Google ADK?

Yes, the agent invokes searchticketsbysummary to find matching records. This helps Gemini find old solutions to current technical problems.

Q: How do I limit which ConnectWise tools Google ADK can access?

Use the toolnames filter in your McpToolset setup. This blocks agents from calling write tools like createticket while keeping read tools active.

Connect your Google ADK pipelines to ConnectWise to analyze and manage service tickets with long-context Gemini models.

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Connect ConnectWise MCP to Google ADK

Create your Vinkius account to connect ConnectWise to Google ADK and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup ConnectWise with Google ADK

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Analyze ticket history with Google ADK

The `list_service_tickets` tool pulls historical support records directly into your Gemini long-context window. Because Google ADK handles massive token limits, you can feed years of ticket data into the model to identify recurring system failures. Your agent uses this MCP Server to scan through hundreds of closed issues in one pass. It correlates past resolutions to help technicians solve current open tickets faster.

Sales activity tracking

The `list_sales_activities` tool gets your sales pipeline events and links them to customer accounts. Your Google ADK agent can cross-reference this data with BigQuery tables to predict churn risk. By combining live ConnectWise activity feeds with cloud data warehouses, your Gemini agent builds a complete picture of client health. It flags accounts that have high ticket volume but low sales engagement.

Automated company directory lookups

The `list_companies` MCP tool exposes your entire customer list to Google Cloud agents. This lets Gemini map internal database IDs to actual ConnectWise company records. When a client contacts your team, the agent calls `get_company` to pull territory details and status. This ensures your enterprise workflows always route tickets to the correct regional queue.

Setup guide

Set up ConnectWise MCP in Google ADK

Prerequisites

Python 3.10+ installed
google-adk package (pip install google-adk)
Active Vinkius subscription with a valid endpoint token

1

Install Google ADK

Run pip install google-adk to install the Agent Development Kit. MCP support is included via the McpToolset class.
2

Connect via SSE transport

Use McpToolset.from_server() with SseServerParams pointing to your Vinkius endpoint. Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com.
3

Create an LlmAgent

Pass the returned mcp_tools list directly to LlmAgent(tools=mcp_tools). The ADK maps each MCP tool to a native Gemini function call — no manual schema definitions required.
4

Run with any Gemini model

The agent works with any Gemini model (gemini-2.0-flash, gemini-2.5-pro, etc.). Copy the full example on the right to get started with ConnectWise tools in your ADK agent.

agent.py

from google.adk.agents import LlmAgent
from google.adk.tools.mcp_tool.mcp_toolset import McpToolset
from google.adk.tools.mcp_tool.mcp_session_manager import SseServerParams

# Connect to the MCP via SSE
mcp_tools, exit_stack = await McpToolset.from_server(
    connection_params=SseServerParams(
        url="https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    )
)

# Create your agent with auto-discovered tools
agent = LlmAgent(
    name="ConnectWise_agent",
    model="gemini-2.0-flash",
    instruction="You have access to ConnectWise tools via MCP.",
    tools=mcp_tools,
)

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Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by ConnectWise Manage. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Common questions about ConnectWise MCP in Google ADK

Instantiating `McpToolset` with your Vinkius HTTP URL registers all nine tools. You then pass this toolset directly to your `LlmAgent` configuration.

Yes, the agent invokes `search_tickets_by_summary` to find matching records. This helps Gemini find old solutions to current technical problems.

Use the `tool_names` filter in your `McpToolset` setup. This blocks agents from calling write tools like `create_ticket` while keeping read tools active.

The ADK supports both standard HTTP and Stdio transports. Vinkius hosts the MCP endpoint, so your Google Cloud functions can connect without local middleware.

Data passes through encrypted TLS channels directly to your Google Cloud environment. Vinkius executes the code in isolated, ephemeral sandboxes and never logs ticket text.

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